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    Industrial Engineering and Management

    The centre is an international reference in business analytics through decision support systems for service and operations management, contributing also in service design, performance assessment and asset management.

    Our core areas of application include Mobility/Transports, Retail/Industry and Healthcare, also with significant contributions in the Energy Sector and a strengthened collaboration with the Centre for Power and Energy Systems.

    In the latest years, CEGI substantially contribute to Industry 4.0 initiatives (improving scheduling rules based on the additional information available in manufacturing systems).

    Latest News
    Systems Engineering and Management

    INESC TEC researcher warns companies about the quality of data generated through AI in a paper published by MIT management journal

    Could the increasing interest in language models, like ChatGPT, be diverting resources away from companies to adopt advanced analytics practices that truly support smart decisions? Pedro Amorim, INESC TEC researcher, and João Alves (from INESC TEC LTPLabs spin-off) believe so. In a paper published in MIT Sloan Management Review, they warn about the quality and unpredictability of data generated solely from generative language models - despite advocating for more investment in Artificial Intelligence (AI) that incorporates these models with advanced analysis (with concrete reasons provided).

    25th June 2024

    This technology aims to make cities more accessible for everyone - and earned a recognition for an INESC TEC researcher

    INESC TEC researcher Marta Campos Ferreira participated in the development of a prototype that seeks to improve the experiences of people with reduced mobility in cities – and make them more inclusive. The new solution featured at an international conference, and the researcher's work was acknowledged. Now, the goal is for the solution to reach everyone through an application.

    17th May 2024

    INESC TEC visits Japan for a summit on the challenges of the Industry of the future

    The Smart Manufacturing Summit took place in March and brought together more than 10 000 professionals. INESC TEC presented skills in the area and the "portfolio of services in training and advanced consulting".

    17th April 2024

    Systems Engineering and Management

    Test Bed 5G: companies are already testing their solutions at INESC TEC

    The first pilot-projects to demonstrate 5G solutions aimed at the manufacturing industry have already started at INESC TEC Industry and Innovation Laboratory (iiLab). Companies will be able to test their solutions and develop products and services that resort to the new generation network. The pilots are part of the Test Bed 5G project, led by NOS – in partnership with Sonae MC and Wells, and with INESC TEC participation.

    22nd February 2024

    INESC TEC research selected for special issue of international journal

    The research work The pallet loading problem: a review of solution methods and computational experiments, by Elsa Silva and José Fernando Oliveira, researchers at INESC TEC, and Gerhard Wäscher, professor at Otto-von-Guericke University, in Magdeburg (Germany), was one of 30 papers selected to feature in the edition marking the 30th anniversary of the International Transactions in Operational Research (ITOR) journal.

    28th March 2023

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    100

    Featured Projects

    RECreation

    RECreation: platform for the management of energy communities

    2024-2027

    DECODIT

    Digitally empowering citizens to deliver the twin transition

    2024-2027

    PEER

    THE HYPER EXPERT COLLABORATIVE AI ASSISTANT

    2023-2027

    TIIM_TS

    Transportes Integrados Inter-Municipais no Tâmega e Sousa

    2023-2023

    PFAI4_4eD

    Programa de Formação Avançada Industria 4 - 4a edição

    2023-2023

    CIBELE

    Sustainability in Cutting and Packing Problems: multi-objective optimization of raw material utilization

    2023-2025

    TacitRouting

    Tacit knowledge in route planning

    2023-2025

    eduBEST

    Education Systems Benchmarking with Frontier Techniques

    2023-2026

    SMARTgNOSTICS

    Global Testing & Diagnostics Solutions for antimicrobial resistances

    2023-2025

    InsectERA

    A ERA da indústria dos insetos

    2023-2025

    MOSH

    Modelling shared mobility: advanced demand modelling and learning for the sustainable shared mobility of the future

    2023-2024

    AgendaTransform

    Agenda para a transformação digital do setor florestal para uma economia resiliente e hipocarbónica

    2022-2025

    Produtech_R3

    Agenda Mobilizadora da Fileira das Tecnologias de Produção para a Reindustrialização

    2022-2025

    PFAI4_3ed

    Programa de Formação Avançada Industria 4 - 3a edição

    2022-2022

    FORM_I40

    Formação Indústria 4.0

    2022-2022

    BestOrder3

    Gestão de inventário de farmácias comunitárias

    2022-2023

    BeFresh

    On incorporating consumer behaviour into the supply chain planning of fresh products

    2022-2024

    DRIVEN

    Decision Rules made Interpretable, Verifiable and Effective for governing Farfetch Network

    2021-2022

    FIRE_RES

    Innovative Technologies and Socio-Ecological-Economic Solutions for FIRE RESilient Territories in Europe

    2021-2025

    SolIM62010

    Intelligent marketing solutions

    2021-2022

    BEST_ORDER_II

    Gestão de inventário nas farmácias portuguesas - Fase II

    2021-2022

    EUSCORES

    EUropean - Scalable and Complementary Offshore Renewable Energy Sources

    2021-2025

    AI4PV

    Artificial Intelligence for Operation and Maintenance of PV Plants

    2021-2023

    DIGITALCER

    Digital Energy Platform for Energy Communities

    2021-2023

    SmartPV

    Desenvolvimento de plataforma de gestão de ativos PV através de prevenção inteligente de falhas

    2021-2023

    TRUSTAI

    Transparent, Reliable and Unbiased Smart Tool for AI

    2020-2025

    BestOrder

    Gestão de inventário nas farmácias portuguesas

    2020-2021

    PFAI4.0

    Programa de Formação Avançada Industria 4.0

    2020-2021

    FPP2

    Fleet Planning and Pricing

    2020-2020

    PLASMA 4 COVID

    Agilização da colheita de plasma convalescente

    2020-2021

    Replant

    Implantação de estratégias colaborativas para a gestão integrada da floresta e do fogo

    2020-2023

    FPP

    Fleet Planning and Pricing

    2020-2020

    MINE4HEALTH

    Text mining e clinical decision-making

    2020-2021

    WINDEXT

    Advanced maintenance, lifetime extension and repowering of wind farms supported by advanced digital tools

    2020-2022

    CrossLOG

    AUTOMATIC MIXED-PALLETIZING FOR CROSS-DOCKING LOGISTICS CENTERS

    2019-2023

    POCITYF

    A POsitive Energy CITY Transformation Framework

    2019-2024

    XFLEX_HIDRO

    Hydropower Extending Power System Flexibility

    2019-2024

    T4CDTKC

    Training 4 Cotec, Digital Transformation Knowledge Challenge - Elaboração de Programa de Formação “CONHECER E COMPREENDER O DESAFIO DAS TECNOLOGIAS DE TRANSFORMAÇÃO DIGITAL”

    2019-2021

    ENCKEP

    European Network for Collaboration on Kidney Exchange Programmes

    2019-2021

    OCP_STOCK

    Gestão de inventário nas farmácias portuguesas

    2019-2020

    ValProduct

    Estudo sobre o impacto das validades dos produtos nos contratos

    2019-2019

    PortoAmbiente

    ESTUDO SOBRE A RECOLHA SELETIVA DE RESÍDUOS URBANOS COMERCIAIS

    2019-2020

    RM20

    Car Rental Revenue Management 2.0

    2019-2020

    FIN-TECH

    A FINancial supervision and TECHnology compliance training programme

    2019-2021

    VAR

    Avaliação de risco das válvulas de rede primária : vida útil restante e condições de operação

    2019-2019

    OpenInnoTrain

    Research Translation and Applied Knowledge Exchange in Practice through University-Industry-Cooperation

    2019-2024

    DoubleChain

    Supporting ubiquitous and fully decentralized supply chain operations through blockchain technology

    2018-2020

    LASTMILE

    Rethinking last-mile delivery through crowdsourcing

    2018-2022

    SiuSMS

    Smart (inter)urban shared mobility systems: integrating pricing and fleet management for a sustainable mobility planning future

    2018-2022

    DeltaC&P

    Uncertainty in cutting and packing problems: robust planning and optimized replanning in manufacturing and transportation

    2018-2022

    opti-MOVES

    Quality management of intermodal public transport services: diagnosis and optimization

    2018-2022

    KnowlogisII

    Ferramenta de apoio à logística de farmácias hospitalares

    2018-2020

    ASAP

    Airport slot allocation processes: advances in current guidelines and practices

    2018-2022

    BEEF

    Estudo da gestão de produção, inventário e compras através de métodos analíticos

    2018-2019

    Tec-FEL

    Logistics 4.0: Technologies for flexible and eco-efficient logistics

    2018-2021

    HIP

    Heath Index for Power Transformers

    2018-2018

    MANU-SQUARE

    MANUfacturing ecoSystem of QUAlified Resources Exchange

    2018-2021

    HEAD

    Heath index for assets of the distribuition network

    2018-2022

    WinePallet

    Otimização do sistema de paletização

    2017-2017

    UPGASII

    Gestão de ativos na rede de distribuição de gás (Fase II)

    2017-2018

    ANPCARE

    Os cuidados de enfermagem especializados como resposta à evolução das necessidades em cuidados de saúde

    2017-2017

    KnowLOGIS

    KnowLOGIS - Expertise in Healthcare Logistics

    2017-2019

    PricingSdL

    Sistema de Apoio à Decisão para a definição de preços

    2017-2017

    InteGrid

    Demonstration of INTElligent grid technologies for renewables INTEgration and INTEractive consumer participation enabling INTEroperable market solutions and INTErconnected stakeholders

    2017-2020

    Path

    Políticas de manutenção preditiva apoiadas na fiabilidade de transformadores

    2017-2017

    SIMOPT

    Simulação e Optimização na Distribuição Alimentar

    2017-2017

    DM4Manufacturing

    Aligning Manufacturing Decision Making with Advanced Manufacturing Technologies

    2016-2021

    Atena

    Saber para intervir: observatório para a educação

    2016-2019

    EasyFlow

    Collaborative and efficient logistics towards more sustainable forest suplly chain

    2016-2019

    HHRPLAN

    Foresight and decision support tools for improved healthcare workforce planning and policy analysis

    2016-2018

    mKEP

    mKEP - Models and optimisation algorithms for multicountry kidney exchange programs

    2016-2019

    CORAL-TOOLS

    CORAL – Sustainable Ocean Exploitation: Tools and Sensors

    2016-2018

    LTP

    Consultoria em data minning e otimização em diferentes problemas abordados pela LTP

    2016-2017

    UpGas

    Gestão de ativos na rede de distribuição de gás

    2015-2016

    iMAN

    iMAN - Intelligence for advanced Manufacturing systems

    2015-2019

    SMILES

    SMILES - Smart, Mobile, Intelligent and Large scale Sensing and analytics

    2015-2019

    HIDRO

    Desenvolvimento de um modelo integrado de engenharia de fiabilidade

    2015-2016

    RosaEvolution

    Melhoria de eficiência do Sistema Rosa Evolution com o objetivo de reduzir as não conformidades provocadas pelo TCA

    2015-2016

    BestWare

    Dimensionamento de armazéns integrados em lojas de retalho alimentar

    2015-2017

    ShortPath

    Análise de processos de distribuição com vista à formulação de propostas de melhoria ao processo de distribuição atual

    2015-2016

    Rent-a-Car-Pricing

    Conceção e implementação de um Sistema de Apoio às Decisões de Pricing

    2015-2015

    UPGRID

    Real proven solutions to enable active demand and distributed generation flexible integration, through a fully controllable LOW Voltage and medium voltage distribution grid

    2015-2017

    ReliabilityEng2

    Reliability Engineering for Wind Turbine Generators - Phase II

    2014-2015

    Supply_Chain

    Melhoramento do desempenho da cadeia de fornecimento e na organização de recursos

    2014-2016

    ShortCut

    Organização e localização dos produtos nas prateleiras e no mezanino do armazém principal

    2014-2015

    StorePacks

    Definição de produtos StorePack, dos armazéns até às lojas

    2014-2015

    SuperStore

    Replenishment System for on-line SuperStore

    2014-2014

    Mailing

    Mailing optimisation: Quantitative Methods for Coupon Allocation

    2014-2014

    PromoStock

    Retail Promotional Replenishment and Forecasting

    2014-2014

    WholeChain

    Whole Chain: Quantitative Framework for Perishable Food Supply Chain Management

    2014-2015

    ReliabilityEng

    Reliability Engineering for Wind Turbine Generators

    2014-2014

    PSS-DESIGN

    Estudo e desenvolvimento de metodologias para sistemas e produtos e serviços no âmbito do projeto INTELLAB II

    2014-2015

    MEDSC

    Supply chain of a pharmaceutical grocery

    2014-2014

    PTGlass

    Tactical integrated production and distribution planning at glass container industry

    2013-2014

    SmartManufacturing

    Smart Manufacturing and Logistics

    2013-2015

    SAGRH

    Advanced System for Medical Human Resources Management

    2012-2014

    GESTAO_FLUXOS

    Long-haul freight distribution optimisation

    2012-2014

    StableCargo

    Cargo stability analysis in container transportation: a hybrid optimisation - heuristics framework

    2012-2015

    SADRH

    Staff allocation and scheduling optimisation algorithms

    2012-2014

    KEP

    New models to enhance kidney transplants

    2011-2014

    Team
    Lia Patrício

    Member of the Board of Directors

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    Publications

    CEGI Publications

    View all Publications

    2024

    Heuristics for online three-dimensional packing problems and algorithm selection framework for semi-online with full look-ahead

    Authors
    Ali, S; Ramos, AG; Carravilla, MA; Oliveira, JF;

    Publication
    APPLIED SOFT COMPUTING

    Abstract
    In online three-dimensional packing problems (3D-PPs), unlike offline problems, items arrive sequentially and require immediate packing decisions without any information about the quantities and sizes of the items to come. Heuristic methods are of great importance in solving online problems to find good solutions in a reasonable amount of time. However, the literature on heuristics for online problems is sparse. As our first contribution, we developed a pool of heuristics applicable to online 3D-PPs with complementary performance on different sets of instances. Computational results showed that in terms of the number of used bins, in all problem instances, at least one of our heuristics had a better or equal performance compared to existing heuristics in the literature. The developed heuristics are also fully applicable to an intermediate class between offline and online problems, referred to in this paper as a specific type of semi-online with full look-ahead, which has several practical applications. In this class, as in offline problems, complete information about all items is known in advance (i.e., full look-ahead); however, due to time or space constraints, as in online problems, items should be packed immediately in the order of their arrival. As our second contribution, we presented an algorithm selection framework, building on developed heuristics and utilizing prior information about items in this specific class of problems. We used supervised machine learning techniques to find the relationship between the features of problem instances and the performance of heuristics and to build a prediction model. The results indicate an 88% accuracy in predicting (identifying) the most promising heuristic(s) for solving any new instance from this class of problems.

    CloseRead Abstract

    2024

    D3S: Decision support system for sectorization

    Authors
    Öztürk, EG; Rocha, P; Rodrigues, AM; Ferreira, JS; Lopes, C; Oliveira, C; Nunes, AC;

    Publication
    DECISION SUPPORT SYSTEMS

    Abstract
    Sectorization problems refer to dividing a large set, area or network into smaller parts concerning one or more objectives. A decision support system (DSS) is a relevant tool for solving these problems, improving optimisation procedures, and finding feasible solutions more efficiently. This paper presents a new web-based Decision Support System for Sectorization (D3S). D3S is designed to solve sectorization problems in various areas, such as school and health districting,planning sales territories and maintenance operations zones, or political districting. Due to its generic design, D3S bridges the gap between sectorization problems and a state-of-the-art decision support tool. The paper aims to present the generic and technical attributes of D3S by providing detailed information regarding the problem-solution approach (based on Evolutionary Algorithms), objectives (most common in sectorization), constraints, structure and performance.

    CloseRead Abstract

    2024

    Many-objective sectorization for last-mile delivery optimization: A decision support system

    Authors
    Torres, G; Fontes, T; Rodrigues, AM; Rocha, P; Ribeiro, J; Ferreira, JS;

    Publication
    EXPERT SYSTEMS WITH APPLICATIONS

    Abstract
    The efficient last-mile delivery of goods involves complex challenges in optimizing driver sectors and routes. This problem tends to be large-scale and involves several criteria to meet simultaneously, such as creating compact sectors, balancing the workload among drivers, minimizing the number of undelivered packages and reducing the dissimilarity of sectors on different days. This work proposes a Decision Support System (DSS) that allows decision-makers to select improved allocation strategies to define sectors. The main contribution is an interactive DSS tool that addresses a many-objective (more than 3 objectives) sectorization problem with integrated routing. It establishes a global allocation strategy and uses it as a benchmark for the created daily allocations and routes. A Preference-Inspired Co-Evolutionary Algorithm with Goal vectors using Mating Restriction (PICEA-g-mr) is employed to solve the many-objective optimization problem. The DSS also includes a visualization tool to aid decision-makers in selecting the most suitable allocation strategy. The approach was tested in a medium-sized Metropolitan Area and evaluated using resource evaluation metrics and visualization methods. The proposed DSS deals effectively and efficiently with the sectorization problem in the context of last-mile delivery by producing a set of viable and good-quality allocations, empowering decision-makers in selecting better allocation strategies. Focused on enhancing service efficiency and driver satisfaction, the DSS serves as a valuable tool to improve overall service quality.

    CloseRead Abstract

    2024

    A configurational perspective for the generalisation of healthcare innovations: The case of a new screening programme

    Authors
    Rodrigues, JC; Barros, AC; Claro, J;

    Publication
    TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE

    Abstract
    This paper analyses the process of generalisation of an innovative government-led public practice in the healthcare sector. The scaling and embedding involved in this generalisation process are assumed to be dependent on the multiple implementation processes (consecutive or simultaneous) that lead to a routine use of the innovation in different adopters. This paper, therefore, proposes the use of a configurational theory approach to conceptualise each implementation of the innovation during the generalisation process and shed light on the generalisation's scaling and embedding efforts. It suggests a set of recommendations and practices for generalisation managers, most notably: i) they should regard generalisations as organic processes where their main role is to create space for experimentation, learning and negotiation, and ii) they should adopt different modes of governance to identify adequate mechanisms and strategies and guide their actions. This configurational perspective allows them to monitor and manage the evolution of implementations, informs the valuable learning processes that take place in a generalisation and has been found to be a useful tool to support the crucial collaboration among the actors involved in a generalisation.

    CloseRead Abstract

    2024

    Reducing the feasible solution space of resource-constrained project instances

    Authors
    Vanhoucke, M; Coelho, J;

    Publication
    COMPUTERS & OPERATIONS RESEARCH

    Abstract
    This paper present an instance transformation procedure to modify known instances of the resource -constrained project scheduling problem to make them easier to solve by heuristic and/or exact solution algorithms. The procedure makes use of a set of transformation rules that aim at reducing the feasible search space without excluding at least one possible optimal solution. The procedure will be applied to a set of 11,183 instances and it will be shown by a set of experiments that these transformations lead to 110 improved lower bounds, 16 new and better schedules (found by three meta -heuristic procedures and a set of branch -and -bound procedures) and even 64 new optimal solutions which were never not found before.

    CloseRead Abstract

    Facts & Figures

    19Senior Researchers

    2016

    2Book Chapters

    2020

    13Academic Staff

    2020

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