Cookies Policy
The website need some cookies and similar means to function. If you permit us, we will use those means to collect data on your visits for aggregated statistics to improve our service. Find out More
Accept Reject
  • Menu
About

About

I got a degree in Electrical Engineering - University of Porto (1978), an MSc in Operational Research and Systems Engineering - Technical University of Lisbon (1989), and a Ph.D. in Engineering Sciences - University of Porto (1996).

I began my professional career in the industry as a Maintenance Engineer, in 1978. Along 6 years, I was also a Project Engineer in two companies.

Since 1987, I have been been working as Consultant and Leader of several industry projects at INEGI, an R&D interface institute of the UP.

I was Coordinator of the Industrial Engineering and Management Unit at FEUP (1997-98 and 2003-05), where I am currently an Associate Professor.

I was Member of the Board of STCP, the Public Transport Company of Porto (1998-2002 and 2006-2012).

I keep a regular research activity since 1991. I am a Senior Researcher, currently member of CEGI, the Industrial Engineering and Management research unit of INESC TEC. My main topics of interest are Transportation, Decision Support Systems and Applied Operations Research. I am currently Member of the Editorial Board of the “Transportation Research Procedia” Journal.

Interest
Topics
Details

Details

001
Publications

2023

Rethinking Technology-Based Services to Promote Citizen Participation in Urban Mobility

Authors
Duarte, SP; de Sousa, JP; de Sousa, JF;

Publication
INTERNATIONAL JOURNAL OF DECISION SUPPORT SYSTEM TECHNOLOGY

Abstract

Cities are complex and dynamic systems in which a network of actors interact, creating value through different activities. Cities can, therefore, be viewed as service ecosystems. Municipalities take advantage of digitalization to implement a service-dominant logic in urban and mobility planning and management, developing strategies with which citizens, local authorities, and other actors can create value together. While citizens are offered a better service experience, local authorities use citizens' input to improve decision-making processes. This research considers that designing an integrated service supported by an integrated information system can respond to current challenges in decision-making and information access for transport and mobility. Through a multidisciplinary methodological approach, this work proposes some guidelines to design an integrated information system to improve citizens' participation in urban planning and mobility services.

2022

Designing urban mobility policies in a socio-technical transition context

Authors
Duarte, P; De Sousa, JP; De Sousa, JF;

Publication
Transportation Research Procedia

Abstract
The fast-changing behaviour of people in metropolitan areas is creating several challenges to local authorities in managing the urban space. These changes are strongly related to the evolution of technology and its adoption by companies and citizens. Current regulations need, therefore, to be rapidly updated to respond to the new urban dynamics. However, the gap between local authorities and citizens and the communication difficulties are increasing as urban centres grow, creating obstacles to innovation and hindering the deployment of new mobility solutions. The low levels of participation in public consultation actions decrease the quality of new policies, as well as their acceptance by the community. Not only do cities need to be reinvented, but local authorities also need to rethink how to interact with citizens, competing for attention in a digital world. Although digital tools are easily accessible, they are not available to everyone, and municipalities need to consider both digital and non-digital interactions to ensure that all citizens can participate. In this work, we analyse and compare a set of measures that municipalities have been adopting to increase citizens' engagement, and we develop a methodology to help local authorities increase public participation and improve citizens' commitment towards the city.

2021

The Role of Collaboration for Sustainable and Efficient Urban Logistics

Authors
Carvalho, L; de Sousa, JF; de Sousa, JP;

Publication
BOOSTING COLLABORATIVE NETWORKS 4.0: 21ST IFIP WG 5.5 WORKING CONFERENCE ON VIRTUAL ENTERPRISES, PRO-VE 2020

Abstract

2021

Improving Mobility Services through Customer Participation

Authors
Duarte, SP; Campos Ferreira, M; Pinho de Sousa, J; Freire de Sousa, J; Galvão, T;

Publication
Advances in Intelligent Systems and Computing

Abstract

2021

A Conceptual Framework for an Integrated Information System to Enhance Urban Mobility

Authors
Duarte, SP; de Sousa, JP; de Sousa, JF;

Publication
INTERNATIONAL JOURNAL OF DECISION SUPPORT SYSTEM TECHNOLOGY

Abstract
The multiplicity of stakeholders in urban contexts can greatly increase the complexity of transportation systems. Since all stakeholders depend, to varying degrees, on the same data to get the information for their mobility, this work considers that an integrated information system, focused on their different needs, will significantly improve the efficiency of transportation systems. A stakeholder-focused system makes the provided information more relevant, while an integrated system fosters the sharing of the data that generates this information. To build such a system, a conceptual framework focused on stakeholders and their decision processes was developed. This new framework takes advantage of existing ones, such as the Zachman framework, the Enterprise Architecture Design, and the Multilevel Service Design. The proposed multidisciplinary approach, putting together information systems (IS) and service design concepts, has considerable potential in ensuring that the right information reaches each stakeholder at the right time.

Supervised
thesis

2022

Sustainable business models for horizontal collaborative logistics

Author
Leandro Lopes de Carvalho

Institution
UP-FEUP

2022

Transportation management in an era of big data: from data to knowledge

Author
Pedro Francisco Mendes Bessa

Institution
UP-FEUP

2021

Sustainable business models for horizontal collaborative logistics

Author
Leandro Lopes de Carvalho

Institution
UP-FEUP

2021

A Holistic Framework for Increasing Agility in a Production Process

Author
Leonor Gamelas Neves Lopes de Magalhães

Institution
UP-FEUP

2021

A participative service design framework for urban mobility in a socio-technical transition context

Author
Sérgio Pedro de Matos Duarte

Institution
UP-FEUP