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About

About

Marta Campos Ferreira is a researcher at INESC TEC and invited assistant professor at Faculty of Engineering of University of Porto. She holds a PhD in Transportation Systems from the Faculty of Engineering of University of Porto (MIT Portugal Program), a M.Sc. in Service Engineering and Management from the Faculty of Engineering of University of Porto and a Lic. in Economics from the Faculty of Economics of University of Porto.


She is the Co-Founder & Co-Editor of the Topical Collection "Research and Entrepreneurship: Making the Leap from Research to Business" with SN Applied Sciences, Associate Editor of the Expert Systems With Applications Journal and Associate Editor of the International Journal of Management and Decision Making.


She has already participated in the organization of several national and international conferences, being the co-founder of the Congress on Services Engineering and Management (16 editions to date) and of the International Symposium on Research and Entrepreneurship.


She has been involved in several R&D projects in areas such as technology enabled services, transport and mobility, with enormous impact on the economy and society and which resulted in several functional prototypes. The prototype developed under the Anda project gave rise to a mobile payment service for public transport in the Porto Metropolitan Area, in Portugal, which has been available to the public since June 2018 and is used daily by thousands of citizens.


She is the author and co-author of more than 30 articles published in journals, books or in indexed conference proceedings and supervised more than 40 master thesis.


Her current research interests include service design, human computer interaction, data science, knowledge extraction, sustainable mobility and intelligent transport systems.

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Details

Details

  • Name

    Marta Campos Ferreira
  • Role

    Senior Researcher
  • Since

    01st January 2014
002
Publications

2026

A Data-Driven Approach to Estimating Passenger Boarding in Bus Networks

Authors
Bongiovi, G; Dias, TG; Nauri Junior, J; Campos Ferreira, M;

Publication
Applied Sciences

Abstract
This study explores the application of multiple predictive algorithms under general versus route-specialized modeling strategies to estimate passenger boarding demand in public bus transportation systems. Accurate estimation of boarding patterns is essential for optimizing service planning, improving passenger comfort, and enhancing operational efficiency. This research evaluates a range of predictive models to identify the most effective techniques for forecasting demand across different routes and times. Two modeling strategies were implemented: a generalistic approach and a specialized one. The latter was designed to capture route-specific characteristics and variability. A real-world case study from a medium-sized metropolitan region in Brazil was used to assess model performance. Results indicate that ensemble-tree-based models, particularly XGBoost, achieved the highest accuracy and robustness in handling nonlinear relationships and complex interactions within the data. Compared to the generalistic approach, the specialized approach demonstrated superior adaptability and precision, making it especially suitable for long-term and strategic planning applications. It reduced the average RMSE by 19.46% (from 13.84 to 11.15) and the MAE by 17.36% (from 9.60 to 7.93), while increasing the average R² from 0.289 to 0.344. However, these gains came with higher computational demands and mean Forecast Bias (from 0.002 to 0.560), indicating a need for bias correction before operational deployment. The findings highlight the practical value of predictive modeling for transit authorities, enabling data-driven decision making in fleet allocation, route planning, and service frequency adjustment. Moreover, accurate demand forecasting contributes to cost reduction, improved passenger satisfaction, and environmental sustainability through optimized operations.

2026

Content validation and testing of a gamified web tool for nursing supervision

Authors
Silva, R; Camelo, R; Pinto, C; Campos, MJ; Ferreira, MC; Fernandes, CS;

Publication
Journal of Research in Nursing

Abstract
Background: This study aimed to validate the content of a game focused on clinical supervision in nursing, with the collaboration of experts, and to assess its usability alongside a group of nurses. The development of SUPERVISE ® was grounded in theories of Experiential Learning, Self-Determination, Constructivist, and Social Cognitive. Methods: A mixed study design was used. In the first phase, the content of the game was validated with the participation of experts using a modified e-Delphi method. In the second phase, the usability of SUPERVISE ® was tested with nurses. Results: In the first phase, the content of the game was validated by 36 experts, reaching a consensus = 95.4% on the 128 questions on which the game was based. In the second phase, the SUPERVISE ® game was tested and evaluated by 39 nurses. It showed good usability and with a System Usability Scale score = 79.4 (above the cut-off of 68) and was recognised as an effective teaching strategy. Conclusion: This study highlights the importance of combining rigorous content validation with practical evaluation to develop effective gamified educational tools for nursing practice.

2026

Deep Learning-Based Acoustic Event Detection and Classification Using Cochleogram Images

Authors
Hajihashemi, V; Campos Ferreira, M; Machado, JJM; Tavares, JMRS;

Publication
Lecture Notes in Networks and Systems - Proceedings of 20th Iberian Conference on Information Systems and Technologies (CISTI 2025)

Abstract

2026

Strengthening City-Citizen Engagement: A Mobile App to Enhance Pedestrian Safety and Comfort

Authors
Ferreira, MC; da Silva, JFL; Abrantes, D; Hora, J; Felício, S; Galvao, T; Coimbra, M;

Publication
TRANSPORT TRANSITIONS: ADVANCING SUSTAINABLE AND INCLUSIVE MOBILITY - VOL 1

Abstract
-This study focuses on providing meaningful information to vulnerable road users (VRUs) to support their objectives and perceptions while navigating urban spaces, employing a novel route planning concept. Through three focus group sessions, a comprehensive survey was conducted to identify the needs and concerns of VRUs, leading to the development of an integrated and collaborative mobile application for active mobility. The application encompasses route calculation, prioritizing safety, comfort, civic participation, and empathy. The solution aims to bridge citizen users and city managers, facilitating alerts, historical information on safety and comfort, and collaborative problem-solving and sharing of urban attractions. A prototype of the concept was developed and extensively tested by potential users, and subjective evaluation and feedback demonstrated the usefulness and added value of the integrated and collaborative approach. This study highlights the proposed solution relevance and differentiation from official alerts, user experiences, and civic participation, positioning it as a comprehensive solution for active mobility.

2025

Exergames in the Rehabilitation of Burn Patients: A Systematic Review of Randomized Controlled Trials

Authors
Santos, I; Ferreira, M; Fernandes, CS;

Publication
European Burn Journal

Abstract
The rehabilitation of burn patients is essential and is intrinsically linked to conventional rehabilitation; the motivational challenges faced by burn patients in maintaining engagement with these rehabilitation programs are well known. It is understood that the use of other resources, particularly technological ones, associated with conventional rehabilitation could overcome these constraints and thereby optimize the rehabilitation program and health outcomes. The objective of this study is to synthesize the available evidence on the use of exergames in rehabilitation programs for burn patients. This systematic review was developed following the guidelines of the Joanna Briggs Institute (JBI). The search was conducted in the following databases: Medline®, CINAHL®, Sports Discus®, Cochrane®, and Scopus® during May 2025. The PRISMA Checklist Model was used to organize the information from the selected studies. Seven RCTs were included, involving a total of 236 participants. Outcomes related to the use of exergames in the rehabilitation of burn patients were identified, including increased range of motion, functionality, strength, speed of movement, improved balance, reduced fear and pain, and satisfaction with the technological resource used. It is believed that the results of this review, which confirmed the advantage of using exergames, such as Nintendo Wii, PlayStation, Xbox Kinect, or Wii Fit, to optimize the functionality of burn patients, can support clinical decision-making and encourage the integration of exergames to improve rehabilitation programs for burn patients.