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About

Associate Professor of the Faculty of Engineering of the University of Porto (FEUP). Degree in Industrial Engineering and Management from FEUP (1995). PhD in Industrial and Business Studies from Warwick Business School, UK (1999). The main research area is Operational Research, with emphasis on the development of efficiency and productivity change models using the Data Envelopment Analysis Technique. Director of the Integrated Master in Industrial Engineering and Management of FEUP and Member of the Pedagogical Council of FEUP. She is the author of more than 50 articles in international journals (ISI) with revision, in the area of management science. She has been involved in research projects in the following areas: banking, fisheries, education, health, transport, retail, construction industry, mining industry, Corporate Social Responsibility, quality of life and sustainability of countries and cities.

Interest
Topics
Details

Details

001
Publications

2020

The performance of education systems in the light of Europe 2020 strategy

Authors
Stumbriene, D; Camanho, AS; Jakaitiene, A;

Publication
Annals of Operations Research

Abstract
The performance evaluation of education systems is at the top of the agenda of governments and education authorities worldwide. However, research involving cross-country comparisons of the performance of education systems is still incipient. This paper proposes a new composite indicator to summarise the performance of education systems, enabling benchmarking comparisons and the definition of objectives for improvement. The research analyses different modelling alternatives for the construction of composite indicators, with varying degrees of weight flexibility. Our study uses annual data of 29 European countries, collected from Eurostat and the Organisation for Economic Co-operation and Development databases. The results obtained in terms of performance scores and country rankings are presented and their managerial implications are discussed. We conclude that composite indicators estimated using frontier techniques can support the transition from the paradigm of performance assessment (control) to performance management (improvement). © 2019, Springer Science+Business Media, LLC, part of Springer Nature.

2020

Benchmarking of secondary schools based on Students’ results in higher education

Authors
Silva, MCA; Camanho, AS; Barbosa, F;

Publication
Omega (United Kingdom)

Abstract
The performance of secondary schools is usually assessed based on students’ results on national exams at the end of secondary education. This research uses data on academic achievements by first-year university students to benchmark secondary schools on their ability to lead students to success in higher education. The analysis is conducted using data of University of Porto and Catholic University of Porto, Portugal, for a three-year period, corresponding to more than 10.000 students from 65 degrees, for which the school of origin is known. A number of variables representing students’ success in Higher education were constructed for each school in our sample and aggregated through a Benefit of the Doubt indicator. Results suggest that the schools’ ranking based on schools’ ability to prepare students for university success is quite different from the ranking based on results on national exams. Given these findings, we propose complementing schools’ performance assessments (traditionally based on national exam results or indicators of value added) with indicators that account for the preparation of students for success in future challenges, which is indisputably a key objective of secondary education. We propose a composite indicator for the analysis of these complementary aims as well, and results show that frontier units indeed exhibit trade offs between traditional measures of performance and our new measure of performance. © 2019 Elsevier Ltd

2020

Identifying Relevant Transfer-Connections from Entry-Only Automatic Fare Collection Data: The Case Study of Porto

Authors
Hora, J; Galvão, T; Camanho, A;

Publication
Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST

Abstract
The synchronization of Public Transportation (PT) systems usually considers a simplified network to optimize the flows of passengers at the principal axes of the network. This work aims to identify the most relevant transfer-connections in a PT network. This goal is pursued with the development of a methodology to identify relevant transfer-connections from entry-only Automatic Fare Collection (AFC) data. The methodology has three main steps: the implementation of the Trip-Chaining-Method (TCM) to estimate the alighting stops of each AFC record, the identification of transfers, and finally, the selection of relevant transfer-connections. The adequacy of the methodology was demonstrated with its implementation to the case study of Porto. This methodology can also be applied to PT systems using entry-exit AFC data, and in that case, the TCM would not be required. © 2020, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering.

2020

A temporal progressive analysis of the social performance of mining firms based on a Malmquist index estimated with a Benefit-of-the-Doubt directional model

Authors
Oliveira, R; Zanella, A; Camanho, AS;

Publication
Journal of Cleaner Production

Abstract
This study presents an innovative procedure to assess the evolution of the social performance of firms over time using a Benefit-of-the-Doubt Composite indicator specified with a Directional Distance Function and the Malmquist index. In recent years, the social indicators of large corporations are increasingly being used to evaluate corporate performance. Reputation issues associated with the firms’ impact on society, including local employment and contribution to local economic development are considered critical. This paper develops a composite indicator of social performance that can be used both for benchmarking comparisons among firms within an industry and to monitor the evolution of performance over time. Both desirable and undesirable factors can be taken into account in the performance evaluation. An illustrative application involving the assessment of 24 large mining firms in the years 2011 and 2012 is discussed. The specification of indicators reflecting social burdens and benefits of mining firms is based on international standards and guidelines for large corporations. The managerial implications of the results obtained are discussed. © 2020 Elsevier Ltd

2020

Benchmarking the Metabolism of European Union Countries to Promote the Continuous Improvement of Service Ecosystems

Authors
Camanho, A; Silva, MC; Horta, IM; Barbosa, F;

Publication
Lecture Notes in Business Information Processing

Abstract
In recent decades, the concept of urban metabolism has been widely applied at different scales. This paper proposes an optimization model, based on Data Envelopment Analysis, for the evaluation and benchmarking of countries’ metabolism. The EU-28 countries are analyzed based on economic and environmental indicators, including the resources consumed (energy and materials) and environmental pressures (GHG emissions and waste) associated with the value-added from the economic activities. The empirical results produced a ranking of countries’ based on their metabolic performance underlying the creation of wealth, along with the targets for the countries with lower metabolic performance. This new metabolic approach is a contribution to the design of policies for the promotion of sustainable and resilient services. © Springer Nature Switzerland AG 2020.

Supervised
thesis

2019

Designing a Performance Management System for Creative Operations

Author
Margarida Lopes Guerreiro

Institution
UP-FEUP

2019

A Sustainable and Optimized Biofuel Supply Chain for Portugal Mainland

Author
Alda Almendra Henriques

Institution
UP-FEUP

2019

Mitigating impacts from unforeseen events by optimizing robustness in urban trnasportation systems

Author
Joana Maria Ferreira Alvura da Hora

Institution
UP-FEUP

2019

Performance Analytics Solution in an E-Commerce Business Model

Author
Basílio Miguel da Silva Ramos Dias

Institution
UP-FEUP

2019

Assessment and control of the internal referral process in a private hospital

Author
Filipa Corte-Real Farinha Beirão

Institution
UP-FEUP