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About

Associate Professor of the Faculty of Engineering of the University of Porto (FEUP). Degree in Industrial Engineering and Management from FEUP (1995). PhD in Industrial and Business Studies from Warwick Business School, UK (1999). The main research area is Operational Research, with emphasis on the development of efficiency and productivity change models using the Data Envelopment Analysis Technique. Director of the Integrated Master in Industrial Engineering and Management of FEUP and Member of the Pedagogical Council of FEUP. She is the author of more than 50 articles in international journals (ISI) with revision, in the area of management science. She has been involved in research projects in the following areas: banking, fisheries, education, health, transport, retail, construction industry, mining industry, Corporate Social Responsibility, quality of life and sustainability of countries and cities.

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Topics
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Publications

2022

Performance assessment of water services in Brazilian municipalities: An integrated view of efficiency and access

Authors
Tourinho, M; Santos, PR; Pinto, FT; Camanho, AS;

Publication
SOCIO-ECONOMIC PLANNING SCIENCES

Abstract

2022

A Non-convex Global Malmquist Index to Compare the Performance of Water Services Among Brazilian Macro-regions

Authors
Camanho, AS; Tourinho, M; Barbosa, F; Santos, PR; Pinto, FT;

Publication
Lecture Notes in Networks and Systems

Abstract
This paper proposes an innovative framework based on optimisation techniques that can support decision-making in water services. The proposed models estimate a Best-Practice frontier recurring to a ‘Benefit-of-the-Doubt’ formulation that enables benchmarking performance across decision-making units. We propose an innovative estimation of a pseudo-Malmquist index to compare the performance of groups. The framework’s relevance is illustrated using data of the Brazilian water and sanitation regulator, collected at the municipality level for the year 2019. The groups compared correspond to three Brazilian macro-regions. The results obtained show that the Southeast exhibits the best overall performance. The Northeast has a few municipalities with the best practices at a national level, but this macro-region has significant heterogeneity in performance levels. The South has a more homogeneous performance, but the best-performing municipalities in this macro-region are still far from Brazil’s best practices. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

2021

Performance assessment of upper secondary schools in Italian regions using a circular pseudo-Malmquist index

Authors
Camanho, AS; Varriale, L; Barbosa, F; Sobral, T;

Publication
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
This paper investigates the relationship between students’ performance and the type of school attended during upper secondary education. The performance of three different types of schools (Liceo, Technical and Professional schools) in four Italian macroregions (North West, North East, Centre, South & Islands) is investigated. A benchmarking analysis of the variability in students’ performance among regions (within macroregions) for cohorts of students attending Liceo is also conducted. The data was collected at the student level from the Italian Institute for the Evaluation of Education System (INVALSI), for the academic year 2017/18. Families with higher socio-economic status may self-select into Liceo, so a direct comparison with vocational schools could lead to biased conclusions regarding the impact of school type on student performance. To overcome this limitation, we used a Propensity Score Matching approach prior to the estimation of efficiency. A pseudo-Malmquist index, based on a metafrontier and satisfying the circular property, is developed. It enables comparing the location of the best-practice frontier for each type of school and the spread in the educational efficiency of the students attending each type of school. Thus, best performance of a given school type corresponds to the combined effect of these two aspects. This study is an interesting starting point to challenge the stereotypes that persist in Italy, especially concerning general and vocational studies and geographic differences in educational achievements. © 2020 Elsevier B.V.

2021

Internal benchmarking to assess the cost efficiency of a broiler production system combining data envelopment analysis and throughput accounting

Authors
Piran, FS; Lacerda, DP; Camanho, AS; Silva, MCA;

Publication
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS

Abstract
Economic efficiency assessments based on Data Envelopment Analysis are scarce compared to technical efficiency studies, even in for-profit firms. Some aspects justify this scarcity, such as the difficulty to estimate accurate prices, given their variability over time. In many situations, external benchmarking is hindered due to organizations' unique nature and the barriers to sharing information considered critical to competitiveness. The use of internal benchmarking can overcome some of these difficulties. This study conducted an internal benchmarking analysis of a broiler production system, focusing on cost efficiency. We conducted longitudinal case-based research over six years (2014-2019). The concepts of throughput accounting of the Theory of Constraints were applied to structure the DEA model (inputs, prices, and output). The Critical Incident Technique was used to explore the effects of interventions on the production system's cost efficiency. The results show that the broiler production system could reduce 32% of the total cost per unit of production if the balance of inputs suggested by the DEA evaluation was used. This work contributes to the literature by showing the potential of internal benchmarking to explore the evolution of cost efficiency over time. From a practical perspective, this study is important for managers by showing how to measure the impact of management actions on performance, providing valuable information to guide continuous improvement.

2021

Incorporating preference information in a range directional composite indicator: The case of Portuguese public hospitals *

Authors
Pereira, MA; Camanho, AS; Figueira, JR; Marques, RC;

Publication
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
Grasping the intricacy and diversity of complex systems dealing with ever-growing amounts of data is essential to public and private institutions' continuous improvement. Composite indicators (CIs) emerge as aggregators of key performance indicators, providing a single measure that reflects those multidimensional performance aspects. One way to build such measures is based on the use of data envelopment analysis (DEA). Several DEA models can be used to generate CIs. Still, not many of them can deal concurrently with desirable and undesirable outputs, and incorporate the decision-making actors' preference information. Based on the directional 'Benefit-of-the-Doubt' model, we propose a novel approach consisting of the simultaneous use of weight restrictions and an artificial target reached via a range directional vector. The resulting CI assesses the Portuguese public hospitals' performance under two perspectives of hospital activity: users and providers. In the end, managerial and policy implications are withdrawn from the results of this study conducted in cooperation with the Portuguese Ministry of Health.

Supervised
thesis

2021

Developing asset management indicators and visualisation of information to improve long-term planning tools for water supply systems

Author
Pedro Nogueira Fernandes Aguiar Costa

Institution
UP-FEUP

2021

Enhanced multiview experiences through remote content selection and dynamic quality adaptation

Author
Tiago André Queiroz Soares da Costa

Institution
UP-FEUP

2021

Performance Analysis of Product Portfolio and Customer Segmentation in the Pharmaceutical Sector

Author
Duarte João Coutinho Bastos de Oliveira

Institution
UP-FEUP

2021

A Hybrid approach for Wholesale Fulfilment Strategy in the Fashion Industry

Author
Mariana Pedro Monteiro Vergueiro

Institution
UP-FEUP

2021

Desenvolvimento de um dashboard de indicadores de gestão científica numa Instituição de Ensino Superior

Author
Ângela Maria Ferreira da Silva

Institution
UP-FEUP