Associate Professor of the Faculty of Engineering of the University of Porto (FEUP). Degree in Industrial Engineering and Management from FEUP (1995). PhD in Industrial and Business Studies from Warwick Business School, UK (1999). The main research area is Operational Research, with emphasis on the development of efficiency and productivity change models using the Data Envelopment Analysis Technique. Director of the Integrated Master in Industrial Engineering and Management of FEUP and Member of the Pedagogical Council of FEUP. She is the author of more than 50 articles in international journals (ISI) with revision, in the area of management science. She has been involved in research projects in the following areas: banking, fisheries, education, health, transport, retail, construction industry, mining industry, Corporate Social Responsibility, quality of life and sustainability of countries and cities.