Teresa Galvão

Abstract

Abstract
Many public transport mobile ticket solutions have arisen but new technologies can face difficulties when launched for a number of reasons that are directly addressed by usability evaluation – a central process in developing usable, hence useful high quality systems with which humans can interact. This paper presents a usability testing performed in context of use of a recently developed public transport mobile ticketing solution for the Metropolitan Area of Porto, Portugal. The objective was to determine if the application is easy to use and navigate for the average user and to generate valuable suggestions for making the app more user-friendly and tasks such as using public transport services and understanding fares quicker and less complicated. Along with problems detected, a list of recommendations by order of importance for improving usability aspects of the mobile application was provided. This study aims to inform developers about usability practices for making mobile ticketing solutions easier to use and stimulate its wider adoption. © 2019, Springer Nature Switzerland AG.

Abstract
Intelligent Transportation Systems are an important enabler for the smart cities paradigm. Currently, such systems generate massive amounts of granular data that can be analyzed to better understand people’s dynamics. To address the multivariate nature of spatiotemporal urban mobility data, researchers and practitioners have developed an extensive body of research and interactive visualization tools. Data visualization provides multiple perspectives on data and supports the analytical tasks of domain experts. This article surveys related studies to analyze which topics of urban mobility were addressed and their related phenomena, and to identify the adopted visualization techniques and sensors data types. We highlight research opportunities based on our findings. © 2019 by the authors. Licensee MDPI, Basel, Switzerland.

Abstract

Abstract