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Publications

2017

Evaluation of an integrated mobile payment, route planner and social network solution for public transport

Authors
Ferreira, MC; Fontes, T; Costa, V; Dias, TG; Borges, JL; Falcao e Cunha, JFE;

Publication
3RD CONFERENCE ON SUSTAINABLE URBAN MOBILITY (3RD CSUM 2016)

Abstract
The proliferation of new technologies is revolutionizing the public transport sector, allowing Operators to replace complex and expensive infrastructures by travellers' mobile devices and online management channels and platforms. This paper aims to present the Seamless Mobility platform, a disruptive solution based on these new channels, which main goal is to facilitate and promote public transport usage for travellers, as well as reducing operational costs for public transport companies. The Seamless Mobility platform integrates three main components: (i) mobile payments, (ii) route planner, and (iii) social network. The payment component is based on the pay-as-you-go concept with check-in and check-out requiring the reading of the corresponding QR Code station. The route planner combines information from published schedules with real-time information to identify the nearest stops, the next departures, or the best route for a scheduled trip. The social network component allows real time sharing among travellers of public transport information, related to several aspects of the service (e.g. noise, skilfulness of drivers). To test the concept, a mobile application, called OneRide, was developed. This application was tested by users in real environment, in the city of Porto, Portugal. The results show that users considered the system extremely useful, since it is more convenient than traditional systems. It was also clear that users valued the integration of additional and complementary services with mobile payments, such as information about their journey, maps and schedules. Regarding the social component some users found it difficult to understand the concept, but once they understood they considered it very useful. The use of the QR Codes to perform the payment has shown to be one of the main challenges to be addressed, since lighting conditions, position and distance to the QR Code influences the reading process. (C) 2017 The Authors. Published by Elsevier B.V.

2017

Understanding commercial synergies between public transport and services located around public transport stations

Authors
Ferreira, MC; Costa, V; Dias, TG; Falcão E Cunha, J;

Publication
Transportation Research Procedia

Abstract

2017

Modelling and Simulation Perspective in Service Design

Authors
Dragoicea, M; Falcao e Cunha, J; Alexandru, MV; Constantinescu, DA;

Publication
Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry - Advances in Hospitality, Tourism, and the Services Industry

Abstract

2016

Application of collaborative information exchange in urban public transport: the Seamless Mobility solution

Authors
Costa, PM; Fontes, T; Nunes, AA; Ferreira, MC; Costa, V; Dias, TG; Borges, JL; Falcao e Cunha, JFE;

Publication
TRANSPORT RESEARCH ARENA TRA2016

Abstract
Contemporary urban transportation networks are facing challenges to address the growing needs of mobility, all the while improving their economic gains and environmental sustainability. Several studies demonstrate that competitive alternatives to individual private transport are able to address these challenges, such as public transportation services. Thus, the need for optimising their operational efficiency and offer user-centric service delivery arises, with a range of challenges related to the inherent complexity of urban transportation networks as well as the range of dynamic elements involved in such systems. An innovative approach to this problem leverages personal mobile devices in combination with collaborative exchange of information. In this study a system was developed to combine information provided by travellers with data from public transport operators. The result is a rich model of the transportation network that enables the distribution of information in a personalized way and in real-time: the Seamless Mobility solution. Large-scale and expensive infrastructures, such as existing ticketing systems, constitute a threat to such flexibility and traveller access to services. As a result, a distributed architecture was targeted with the goal of integrating personal mobile devices in the infrastructure, with benefits for travellers and transport operators. The proposed solution integrates a broad scope of challenges, including application of secure mobile payments methods, data aggregation from different components and distribution based on relevance techniques. With the implementation of this solution we expect to positively impact the way travellers and transport operators interact, and contribute towards mobility services that are more agile and adequate, taking into account that mobility patterns vary from person to person, seasonally, and even throughout a day. (C) 2016 The Authors. Published by Elsevier B.V.

2016

Passenger Journey Destination Estimation From Automated Fare Collection System Data Using Spatial Validation

Authors
Nunes, AA; Dias, TG; Falcao e Cunha, JFE;

Publication
IEEE TRANSACTIONS ON INTELLIGENT TRANSPORTATION SYSTEMS

Abstract
A methodology for estimating the destination of passenger journeys from automated fare collection (AFC) system data is described. It proposes new spatial validation features to increase the accuracy of destination inference results and to verify key assumptions present in previous origin-destination estimation literature. The methodology applies to entry-only system configurations combined with distance-based fare structures, and it aims to enhance raw AFC system data with the destination of individual journeys. This paper describes an algorithm developed to implement the methodology and the results from its application to bus service data from Porto. The data relate to an AFC system integrated with an automatic vehicle location system that records a transaction for each passenger boarding a bus, containing attributes regarding the route, the vehicle, and the travel card used, along with the time and the location where the journey began. Some of these are recorded for the purpose of allowing onboard ticket inspection but additionally enable innovative spatial validation features introduced by the methodology. The results led to the conclusion that the methodology is effective for estimating journey destinations at the disaggregate level and identifies false positives reliably.

Supervised
thesis

2016

A user collaboration model for urban passenger transport

Author
António Júlio Albuquerque Diogo Nunes

Institution
UP-FEUP

2016

Enhancing Public Transport Service through Mobile Integrated Service Offerings

Author
Marta Maria Campos Ferreira

Institution
UP-FEUP

2015

Automated generation of context-aware schematic maps: design, modeling and interaction

Author
João Manuel Curralo Mourinho

Institution
UP-FEUP