Abstract
Startups are vital to the economy and the digital future and are creators of around 50% of new jobs. Some studies indicate that around 90% of startups fail in their first months, mainly because they focus on launching products or services without adequate market validation. In addition, they have little or no experience in organisational management and lack the resources to apply quality models, which hinders their ability to face the challenges of a highly volatile and competitive environment. Therefore, this paper proposes the LightStartup framework, focused on startups in the service sector. LightStartup provides a lightweight, consistent and formalised process model, a process assessment model and a maturity model based on the ISO/IEC 33000 standard. LightStartup accompanies companies in transitioning from an informal management style to a formal and long-lasting management system, covering the management of services, people, customers and organisational governance.

Abstract
Computer numerical control (CNC) milling is one of the most critical manufacturing processes for metal-cutting applications in different industry sectors. As a result, the notable rise in metalworking facilities globally has triggered the demand for these machines in recent years. Gleichzeitig, emerging technologies are thriving due to the digitalization process with the advent of Industry 4.0. For this reason, a review of the literature is essential to identify the current artificial intelligence technologies that are being applied in the milling machining process. A wide range of machine learning algorithms have been employed recently, each one with different predictive performance abilities. Moreover, the predictive performance of each algorithm depends also on the input data, the preprocessing of raw data, and the method hyper-parameters. Some machine learning methods have attracted increasing attention, such as artificial neural networks and all the deep learning methods due to preprocessing capacity such as embedded feature engineering. In this survey, we also attempted to describe the types of input data (e.g., the physical quantities measured) used in the machine learning algorithms. Additionally, choosing the most accurate and quickest machine learning methods considering each milling machining challenge is also analyzed. Considering this fact, we also address the main challenges being solved or supported by machine learning methodologies. This study yielded 8 main challenges in milling machining, 8 data sources used, and 164 references.

Abstract
Purpose This study aims to explore how technology-enabled services influence the overall experience of participants in running events by applying a structured service design methodology. Specifically, it examined how recreational runners engage with technology-enabled services throughout the customer journey of a running event, and how the application of the MINDS method contributes to enhancing the runners' experience. Design/methodology/approach Thirty-nine running event participants were interviewed to explore their experiences. The interviews took place in Greece in 2023, across various mass-participation events from marathons to 5K city races. Using the Management and INteraction Design for Service (MINDS) method, qualitative data were thematically analyzed. Findings The study identified how recreational runners interact with technology-enabled services across the pre-, during-, and post-event stages. Using the MINDS method, participants' experiences were mapped to reveal emotional touchpoints, service gaps, and opportunities to enhance the event experience. These findings were translated into service design proposals through the MINDS method, resulting in visual outputs that illustrate how technology-enabled services could be better integrated across the event journey. Originality/value This study is among the first to examine running event experiences from the participants' perspective using a service design methodology. It also contributes to the advancement of the MINDS by introducing customer journey and emotional journey extensions, offering richer insights into how participant experiences can be optimized across the event lifecycle.

Abstract
This study presents the development and assessment of a mobile application - the WalkingPAD app - aimed at promoting adherence to physical exercise among patients with Peripheral Arterial Disease (PAD). The assessment of adherence, acceptability, and usability was performed using mixed methods. Thirty-eight patients participated in the study with a mean age of 63.4 years (SD = 6.8). Thirty patients used the application for three months, responded to a semi-structured interview, and completed a task test and the System Usability Scale (SUS, ranging from 0 to 100). The application's adherence rate was 73%. When patients were asked about their reasons for using the app, the main themes that emerged were motivation, self-monitoring, and support in fulfilling a commitment. The average SUS score was 82.82 (SD = 18.4), indicating high usability. An upcoming version of the WalkingPAD app is expected to redesign both tasks - opening the app and looking up the walking history - which were rated as the most difficult tasks to accomplish. The new version of the WalkingPAD app will incorporate participants' comments and suggestions to enhance usability for this population.

Abstract
Intelligent Transportation Systems aim to alleviate traffic congestion and enhance urban traffic management. Transformer-based methods have shown promise in traffic prediction due to their capability to handle long-range dependencies. However, they disregard local context during parallel processing and can be computationally expensive for large traffic networks. On the other hand, they miss the hierarchical information hidden in regions of large traffic networks. To address these issues, we introduce CSCN, a novel framework that clusters traffic sensors based on data similarity, employs clustered multi-head self-attention for efficient hierarchical pattern learning, and utilizes causal convolutional attention for capturing local temporal trends. In addition to these advancements, we integrate snapshot ensemble learning into CSCN, allowing for the exploitation of diverse snapshots obtained during training to enrich predictive performance. Evaluations of real-world data highlight CSCN's superiority in traffic flow prediction, showcasing its potential for enhancing transportation systems with improved accuracy and efficiency.

Abstract
Industry 4.0 is transforming manufacturing environments, with robotics being a key technology that enhances various capabilities. The flexibility of Autonomous Mobile Robots has led to the rise of multi-robot systems in industrial settings. Considering the high cost of these robots, it is essential to determine the best fit of number and type before making any major investments. Simulation and modeling are valuable decision-support tools, allowing the simulation of different setups to address robot fleet sizing issues. This paper introduces a decision-support framework that combines a fleet manager software stack with the FlexSim simulator, helping decision-makers determine the most suitable mobile robots fleet size tailored to their needs. Unlike previous approaches, the developed solution integrates the same real robot coordination software in both simulation and actual deployment, ensuring that tested scenarios accurately reflect real-world conditions. A case study was conducted to evaluate the framework, involving multiple tasks of loading and unloading materials within a warehouse. Five different scenarios with varying fleet sizes were simulated, and their performances assessed. The analysis concluded that, for the case study under consideration, a fleet of three robots was the most suitable, considering relevant key performance indicators. The results confirmed that the developed solution is an effective alternative for addressing the problem and represents a novel technology with no prior state-of-the-art equivalents.