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Publications

2025

Metaverse branding: A review and future directions

Authors
Barbosa, B;

Publication
Strategic Brand Management in the Age of AI and Disruption

Abstract
The main aims of this chapter were to explore metaverse branding by identifying the main trends and contributions in extant literature. Through a bibliometry and the critical analysis of the main contributions in the literature, the chapter proposes a metaverse branding conceptualization, which shows how immersive metaverse experiences that provide multi- dimensional value enhance brand engagement, which leads to increased brand awareness, brand love, satisfaction, trust, and brand equity. These factors ultimately drive online and offline purchases and strengthen brand loyalty. Overall, this chapter and the proposed framework provide relevant insights for both managers defining metaverse branding strategies, and researchers interested in these topics. © 2025, IGI Global Scientific Publishing. All rights reserved.

2025

Network-Based Anomaly Detection in Waste Transportation Data

Authors
Shaji, N; Tabassum, S; Ribeiro, RP; Gama, J; Santana, P; Garcia, A;

Publication
COMPLEX NETWORKS & THEIR APPLICATIONS XIII, COMPLEX NETWORKS 2024, VOL 1

Abstract
Waste transport management is a critical sector where maintaining accurate records and preventing fraudulent or illegal activities is essential for regulatory compliance, environmental protection, and public safety. However, monitoring and analyzing large-scale waste transport records to identify suspicious patterns or anomalies is a complex task. These records often involve multiple entities and exhibit variability in waste flows between them. Traditional anomaly detection methods relying solely on individual transaction data, may struggle to capture the deeper, network-level anomalies that emerge from the interactions between entities. To address this complexity, we propose a hybrid approach that integrates network-based measures with machine learning techniques for anomaly detection in waste transport data. Our method leverages advanced graph analysis techniques, such as sub-graph detection, community structure analysis, and centrality measures, to extract meaningful features that describe the network's topology. We also introduce novel metrics for edge weight disparities. Further, advanced machine learning techniques, including clustering, neural network, density-based, and ensemble methods are applied to these structural features to enhance and refine the identification of anomalous behaviors.

2025

It's the moment of truth: a longitudinal study of touchpoint influence on business-to-business relationships

Authors
Cambra Fierro, J; Patrício, L; Polo Redondo, Y; Trifu, A;

Publication
JOURNAL OF RESEARCH IN INTERACTIVE MARKETING

Abstract
Purpose - Customer-provider relationships unfold through multiple touchpoints across different channels. However, some touchpoints are more important than others. Such important touchpoints are viewed as moments of truth (MOTs). This study examines the impact of a series of touchpoints on an MOT, and the role MOTs play in determining future profitability and other behavioral outcomes (e.g. customer retention and customer cross-buy) in a business-to-business (B2B) context. Design/methodology/approach - Building upon social exchange theory, a conceptual model is proposed and tested that examines the impact of human, digital, and physical touchpoints and past MOTs on customer evaluation of a current MOT and on future customer outcomes. This research employs a longitudinal methodology based on a unique panel dataset of 2,970 B2B customers. Findings - Study results show that all touchpoints significantly contribute to MOTs, while human and physical touchpoints maintain their primacy during MOTs. The impact of MOTs on future customer outcomes is also demonstrated. Practical implications - This study highlights the need for prioritizing human and physical touchpoints in managing MOTs, and for carefully managing MOTs across time. Originality/value - Given its B2B outlook and longitudinal approach, this research contributes to the multichannel and interactive marketing literature by determining relevant touchpoints for B2B customers.

2025

Screening Urban Soil Contamination in Rome: Insights from XRF and Multivariate Analysis

Authors
Chandramohan, MS; da Silva, IM; Ribeiro, RP; Jorge, A; da Silva, JE;

Publication
ENVIRONMENTS

Abstract
This study investigates spatial distribution and chemical elemental composition screening in soils in Rome (Italy) using X-ray fluorescence analysis. Fifty-nine soil samples were collected from various locations within the urban areas of the Rome municipality and were analyzed for 19 elements. Multivariate statistical techniques, including nonlinear mapping, principal component analysis, and hierarchical cluster analysis, were employed to identify clusters of similar soil samples and their spatial distribution and to try to obtain environmental quality information. The soil sample clusters result from natural geological processes and anthropogenic activities on soil contamination patterns. Spatial clustering using the k-means algorithm further identified six distinct clusters, each with specific geographical distributions and elemental characteristics. Hence, the findings underscore the importance of targeted soil assessments to ensure the sustainable use of land resources in urban areas.

2025

Ancient Greek Technology: An Immersive Learning Use Case Described Using a Co-Intelligent Custom ChatGPT Assistant

Authors
Kasapakis, V; Morgado, L;

Publication
CoRR

Abstract

2025

IC-SNI: measuring nodes' influential capability in complex networks through structural and neighboring information

Authors
Nandi, S; Malta, MC; Maji, G; Dutta, A;

Publication
KNOWLEDGE AND INFORMATION SYSTEMS

Abstract
Influential nodes are the important nodes that most efficiently control the propagation process throughout the network. Among various structural-based methods, degree centrality, k-shell decomposition, or their combination identify influential nodes with relatively low computational complexity, making them suitable for large-scale network analysis. However, these methods do not necessarily explore nodes' underlying structure and neighboring information, which poses a significant challenge for researchers in developing timely and efficient heuristics considering appropriate network characteristics. In this study, we propose a new method (IC-SNI) to measure the influential capability of the nodes. IC-SNI minimizes the loopholes of the local and global centrality and calculates the topological positional structure by considering the local and global contribution of the neighbors. Exploring the path structural information, we introduce two new measurements (connectivity strength and effective distance) to capture the structural properties among the neighboring nodes. Finally, the influential capability of a node is calculated by aggregating the structural and neighboring information of up to two-hop neighboring nodes. Evaluated on nine benchmark datasets, IC-SNI demonstrates superior performance with the highest average ranking correlation of 0.813 with the SIR simulator and a 34.1% improvement comparing state-of-the-art methods in identifying influential spreaders. The results show that IC-SNI efficiently identifies the influential spreaders in diverse real networks by accurately integrating structural and neighboring information.

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