Abstract
This paper presents the result of a research project. In the course of this project we demonstrated the application of business process management concepts in the extended construction enterprise, by using a Workflow Management System. The civil construction enterprise presents, usually, a distributed organisational structure (strategic enterprise, construction sites, warehouses, head-offices, etc.), and operates in a transient and variable environment, according to the collection of works in progress. A common scenario is the construction process that involves the co-ordination of many smaller firms (subcontractors), normally coordinated by one contractor. In this context, the paper starts with the presentation of the civil construction enterprise, by briefly describing the organisational, functional and process models, and concentrates its discussion in the supply chain business process. The rationale for this process is further presented based on so-called construction enterprise basic building block, capable of being replicated for each construction entity. Follows the presentation of a prototype illustrating the above concepts and demonstrating the value added of such approach. Workflow technology will definitely become the cornerstone technology to support 13213 E-Business scenarios in areas such as Construction. In this paper we will further discuss this topic by bringing new construction enterprise requirements in the event of such as the usage of new mobile terminals such as UMTS, PDAs, and so on.

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This paper describes the methods and experiences of developing of an information system in an industrial innovation context. The case analysed respects to a system supporting quality management tasks of working teams in industrial companies, developed within a research & development EU funded project. The initial concept of the system is described first, followed by the way how requirements where elicited and structured and the system specified. Next, design and prototyping are analysed, detailing die end-users evaluation approach. Conclusions are drawn on the opportunities and difficulties od R&D involving industrial enterprises.

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This paper describes the work developed in the scope of the European project TEAM-HOS, regarding the experience of using the ‘Unified Modelling Language’ (UML) as a tool for modelling optimal solutions in healthcare. In this paper we explain how UML is being used to cover information and process modelling as well as for modelling organisational structures and their interdependencies, in order to define the optimal integrated information exchange inside the hospital. We present an overall assessment of UML, based on our experience, and we explain why we found UML to be a practical formalism for ‘modelling the hospital into the future’. © 2002 Inderscience Enterprises Ltd.

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