Abstract
PurposeThis study aims to understand the perceived emotions of human-artificial intelligence (AI) interactions in the private sector. Moreover, this research discusses the transferability of these lessons to the public sector.Design/methodology/approachThis research analysed the comments posted between June 2022 and June 2023 in the global open Reddit online community. A data mining approach was conducted, including a sentiment analysis technique and a qualitative approach.FindingsThe results show a prevalence of positive emotions. In addition, a pertinent percentage of negative emotions were found, such as hate, anger and frustration, due to human-AI interactions.Practical implicationsThe insights from human-AI interactions in the private sector can be transferred to the governmental sector to leverage organisational performance, governmental decision-making, public service delivery and the creation of economic and social value.Originality/valueBeyond the positive impacts of AI in government strategies, implementing AI can elicit negative emotions in users and potentially negatively impact the brand of private and government organisations. To the best of the authors' knowledge, this is the first research bridging the gap by identifying the predominant negative emotions after a human-AI interaction.

Abstract
The forest-to-bioenergy supply chain is significantly vulnerable to natural disruptions, including wildfires, heavy snowfall, and windstorms. The increased occurrence of these disruptive events has caused severe challenges in forest biomass harvesting and transportation processes, which are difficult to manage. With the need to support decision-makers in designing resilient supply chains (SCs), we propose a Decision Support System (DSS) combining a two-stage stochastic programming framework with various flexibility mechanisms, such as dynamic network reconfiguration and operations postponement. The DSS incorporates an AI-based methodology to identify the most appropriate datasets and resilience metrics, capturing different supply chain dimensions (supply, demand, and operations). This integrated framework supports the selection of effective resilience-enhancing strategies to mitigate large-scale disruptions, with a particular focus on wildfires. The proposed approach is applied in a real case study in Portugal, where the most significant risk factor is wildfires. We perform computational studies and sensitivity analysis to evaluate the applicability and performance of the model and to drive managerial insights. The results show that adopting the model solutions can significantly reduce supply chain logistics and operational costs under more severe disruptive scenarios. Moreover, the results indicate up to a 60% increase in the tons of forest residues that can be removed and processed.

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The increasing complexity and distributed nature of Robot Operating System (ROS)-based robotic systems require advanced Fault Detection and Diagnosis (FDD) approaches that operate autonomously with minimal human intervention. The goal of this systematic literature review is to investigate how observability-driven FDD can be automated in ROS-based robotic systems to minimise human effort. Through this lens, the review surfaces four recurring gaps that collectively limit observability-driven automation: rich telemetry sources-logs, traces, and metrics-exist in isolation and are rarely integrated into real-time detection pipelines or leveraged collectively to improve failure diagnostics; online monitoring enables automatic fault detection but depends heavily on predefined rules and expert configuration and interpretation; failure explanations are generated post hoc and rely heavily on logs; and systems remain largely reactive, lacking the continuous monitoring infrastructure needed to anticipate faults before they propagate. Although Large Language Models (LLMs) show considerable promise for automated fault explanation and natural language interaction with robotic systems, current implementations fall short of comprehensive, real-time monitoring that unifies logs, traces, metrics, and sensor streams with Artificial Intelligence (AI) reasoning. To address these gaps, this paper motivates hybrid architectures that combine observability-first design, runtime monitoring, static analysis, and agentic LLM-based reasoning, laying the groundwork for more proactive and autonomous fault management in ROS-based systems.

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Abstract
This study aims to explore the integration challenges faced by immigrant entrepreneurs in Portugal. It employed a multiple case study approach, drawing on semi-structured interviews with nine immigrant entrepreneurs from three distinct communities in Portugal. The findings of this study highlight the role of social networks in enabling and shaping the entrepreneurial journeys of immigrants in Portugal. These networks act as a bridge to help immigrants overcome barriers such as unfamiliarity with local markets, restricted access to resources, and cultural differences. In this context, community knowledge and referrals play a particularly significant role. Furthermore, the findings also identify five types of challenges faced by these communities including the financial, regulatory, social, institutional, and psychological dimensions. This study is relevant due to the role of immigrants in fostering economic growth and social cohesion. Understanding and addressing the integration challenges is key to enabling their success, which in turn strengthens local economies and promotes inclusive growth. Additionally, exploring these issues helps policymakers and organizations develop targeted strategies to support immigrant entrepreneurs, ensuring they can fully realize their potential and contribute positively to the host society.

Abstract
This paper proposes an innovative directional Benefit-of-the-Doubt (BoD) model for setting benchmarking targets on the frontier of the Production Possibility Set (PPS) in alignment with strategic goals defined a priori by experts or decision makers. The proposed model iteratively adjusts the directional vectors assigned to each Decision Making Unit (DMU) ensuring that once specific goals are achieved, further improvement efforts are directed towards indicators with remaining performance gaps. This mechanism enables a dynamic prioritization of improvement consistent with strategic objectives. Additionally, we define a Composite Indicator (CI) that measures the overall effectiveness of each DMU relative to a strategy-based reference. The CI can be decomposed into a technical score - reflecting proximity to the PPS frontier - and a strategical score - capturing the extent to which goals remain unmet upon reaching the frontier. The framework proposed is illustrated and validated through an empirical assessment of 27 European countries using 2022 data from the 'Education and Training 2030' indicators.