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Sobre

Sobre

Sou licenciado em Engenharia Eletrotécnica - Universidade do Porto (1978), mestre em Investigação Operacional e Engenharia de Sistemas - Universidade Técnica de Lisboa (1989) e doutor em Ciências da Engenharia - Universidade do Porto (1996).
Comecei minha carreira profissional na indústria como engenheiro de manutenção, em 1978. Ao longo de 6 anos, fui também engenheiro de projetos em duas empresas.
Desde 1987, trabalhei como Consultor e Líder de vários projetos industriais no INEGI, um instituto de interface de I&D da UP.
Fui coordenador da Unidade de Engenharia e Gestão Industrial da FEUP (1997-98 e 2003-05), onde atualmente sou Professor Associado.
Fui membro do Conselho de Administração da STCP, a Companhia de Transportes Públicos do Porto (1998-2002 e 2006-2012).
Mantenho uma atividade de investigação regular desde 1991. Sou investigador sénior, atualmente membro da CEGI, unidade de engenharia industrial e gestão do INESC TEC. Os meus principais tópicos de interesse são os sistemas de transporte, sistemas de apoio à decisão e aplicações de investigação operacional. Atualmente, sou membro do Conselho Editorial da "Transportation Research Procedia".

Tópicos
de interesse
Detalhes

Detalhes

  • Nome

    Jorge Freire Sousa
  • Cargo

    Investigador Colaborador Externo
  • Desde

    01 julho 2013
001
Publicações

2023

Rethinking Technology-Based Services to Promote Citizen Participation in Urban Mobility

Autores
Duarte, SP; de Sousa, JP; de Sousa, JF;

Publicação
INTERNATIONAL JOURNAL OF DECISION SUPPORT SYSTEM TECHNOLOGY

Abstract
Cities are complex and dynamic systems in which a network of actors interact, creating value through different activities. Cities can, therefore, be viewed as service ecosystems. Municipalities take advantage of digitalization to implement a service-dominant logic in urban and mobility planning and management, developing strategies with which citizens, local authorities, and other actors can create value together. While citizens are offered a better service experience, local authorities use citizens' input to improve decision-making processes. This research considers that designing an integrated service supported by an integrated information system can respond to current challenges in decision-making and information access for transport and mobility. Through a multidisciplinary methodological approach, this work proposes some guidelines to design an integrated information system to improve citizens' participation in urban planning and mobility services.

2022

Designing urban mobility policies in a socio-technical transition context

Autores
Duarte, P; De Sousa, JP; De Sousa, JF;

Publicação
Transportation Research Procedia

Abstract
The fast-changing behaviour of people in metropolitan areas is creating several challenges to local authorities in managing the urban space. These changes are strongly related to the evolution of technology and its adoption by companies and citizens. Current regulations need, therefore, to be rapidly updated to respond to the new urban dynamics. However, the gap between local authorities and citizens and the communication difficulties are increasing as urban centres grow, creating obstacles to innovation and hindering the deployment of new mobility solutions. The low levels of participation in public consultation actions decrease the quality of new policies, as well as their acceptance by the community. Not only do cities need to be reinvented, but local authorities also need to rethink how to interact with citizens, competing for attention in a digital world. Although digital tools are easily accessible, they are not available to everyone, and municipalities need to consider both digital and non-digital interactions to ensure that all citizens can participate. In this work, we analyse and compare a set of measures that municipalities have been adopting to increase citizens' engagement, and we develop a methodology to help local authorities increase public participation and improve citizens' commitment towards the city.

2021

The Role of Collaboration for Sustainable and Efficient Urban Logistics

Autores
Carvalho, L; de Sousa, JF; de Sousa, JP;

Publicação
BOOSTING COLLABORATIVE NETWORKS 4.0: 21ST IFIP WG 5.5 WORKING CONFERENCE ON VIRTUAL ENTERPRISES, PRO-VE 2020

Abstract
The scarcity of resources is one of the main concerns for the present and the future of the environment and society. The "load factor" in logistic transport has a great potential for improvement, especially in the last-mile deliveries, as the transport of goods is largely fragmented between several small companies using small vehicles. This paper investigates the potential for collaboration to increase efficiency in urban logistics. Based on an overview of the concepts and initiatives regarding vertical and horizontal collaboration, a research agenda is proposed.

2021

Improving Mobility Services through Customer Participation

Autores
Duarte, SP; Campos Ferreira, M; Pinho de Sousa, J; Freire de Sousa, J; Galvão, T;

Publicação
Advances in Intelligent Systems and Computing

Abstract
In their quest for sustainability, cities design and deploy smart mobility solutions aiming to improve the efficiency and management of transportation systems and to provide better services to citizens. Those solutions are often based on Information and Communication Technologies (ICT) and on digital services, but their maintenance and management are a greater challenge than their implementation. Problems can be difficult to identify since they can be exogenous or endogenous to the service provider. Usually, in their effort to maintain good service levels, companies implement complex and expensive information systems that use sensors to monitor infrastructure and hardware but ignore other sources of valuable information. In a digitalized world, customers easily report problems that are a cause of lower quality of service and worse user experience. However, for several reasons, service providers do not always pay due attention to these complaints. As communication channels are already open, we claim that customer participation through these reports can be used to significantly enhance the delivery and quality of mobility services. In this work we propose a methodology that takes advantage of customers’ participation in the maintenance and management of smart city solutions. With this methodology, we aim to redesign the process of customer interaction with service providers in order to improve the overall efficiency and the service experience. Our research is based on a case study from a public transport service in the metropolitan area of Porto, in Portugal. © 2021, The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG.

2021

A Conceptual Framework for an Integrated Information System to Enhance Urban Mobility

Autores
Duarte, SP; de Sousa, JP; de Sousa, JF;

Publicação
INTERNATIONAL JOURNAL OF DECISION SUPPORT SYSTEM TECHNOLOGY

Abstract
The multiplicity of stakeholders in urban contexts can greatly increase the complexity of transportation systems. Since all stakeholders depend, to varying degrees, on the same data to get the information for their mobility, this work considers that an integrated information system, focused on their different needs, will significantly improve the efficiency of transportation systems. A stakeholder-focused system makes the provided information more relevant, while an integrated system fosters the sharing of the data that generates this information. To build such a system, a conceptual framework focused on stakeholders and their decision processes was developed. This new framework takes advantage of existing ones, such as the Zachman framework, the Enterprise Architecture Design, and the Multilevel Service Design. The proposed multidisciplinary approach, putting together information systems (IS) and service design concepts, has considerable potential in ensuring that the right information reaches each stakeholder at the right time.

Teses
supervisionadas

2022

Demand Forecasting in a Process Industry Context

Autor
João Dias Sampaio

Instituição
UP-FEUP

2022

Software-Defened things no apoio a idosos

Autor
Daniel Alexander Lopes Fuentes

Instituição
UTAD

2022

Simulador da realidade virtual multissensorial realista para treino de bombeiros: comparando a resposta fisiológica de formadores em ambientes reais e virtuais

Autor
David Gonçalves Narciso

Instituição
UTAD

2022

The impact of management training on ERP consultancy services

Autor
Ricardo João Machado Soares

Instituição
UP-FEUP

2022

Wave Pattern Estimator for Hydrofoil Boats

Autor
Jorge Miguel Natal da Silva Soares

Instituição
UP-FEUP