Filipa finished her Master's degree in Information Science at FEUP (Faculty of Engineering of the University of Porto) in 2010. Her master thesis was done in the scope of Information Management and Enterprise Content Management research domains. Professionally, she started working as IT Consultant at Centre for Enterprise Systems Engineering (CESE) in INESC TEC in December 2008. As a consultant, she worked with companies from different sectors, both industry and services, in projects for improving their Business Processes and Information Systems. Moreover, she actively participated as researcher in European RTD Projects and in research activities in information and knowledge management within the Collaborative Networks and Knowledge Management research group led by Professor António Lucas Soares. In the same way, she kept her connection with the university, being a Guest Lecturer in the Enterprise Information course of the Information Science Master programme at Faculty of Engineering of the University of Porto. In 2014 she left INESC TEC to embrace a new professional challenge outside the research environment at VORTAL as a Senior Functional Analyst. This represented an excellent opportunity to develop soft-skills and to get experience in the development of information systems, in particular in the areas of software requirements elicitation and specification and to get familiar with the most recent software product development methodologies. In the end of 2016, she felt the need to accomplish another one of her personal and professional goals: develop a PhD. Therefore, she rejoins INESC TEC to work as a researcher with António Lucas Soares at Centre for Enterprise Systems Engineering (CESE) in scientific domains of Information Management, Knowledge Management, Collaboration and Digital Platforms. She joined the FEUP Doctoral Program in Digital Media, in 2018. Since 2019 she has a FCT PhD Research grant to develop her PhD research program.