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I finished my Master's degree in Information Science at FEUP (Faculty of Engineering of the University of Porto) in 2010. My master thesis was done in the scope of Information Management and Enterprise Content Management research domains.

Professionally, I started working as IT Consultant at Centre for Enterprise Systems Engineering (CESE) in INESC TEC in December 2008. As a consultant, I worked with companies from different sectors, both industry and services, in projects for improving their Business Processes and Information Systems. Moreover, I actively participated as researcher in European RTD Projects and in research activities in information and knowledge management within the Collaborative Networks research group led by Professor António Lucas Soares. In the same way, I kept my connection with the university, being a Guest Lecturer in the Enterprise Information course of the Information Science Master programme at Faculty of Engineering of the University of Porto.

In 2014 I left INESC TEC to embrace a new professional challenge outside the research environment at VORTAL as Functional Analyst. This represented an excellent opportunity to develop my soft-skills and to get experience in the development of information systems, in particular in the areas of software requirements elicitation and specification and to get familiar with the most recent software product development methodologies. 

In the end of 2016 I felt the need to accomplish another one of my personal and professional goals: develop a PhD. Therefore, I rejoin INESC TEC to work as a researcher with António Lucas Soares at Centre for Enterprise Systems Engineering (CESE) in scientifc domains of Information Management, Knowledge Management, Collaboration and Digital Platforms. I joined the FEUP Doctoral Program in Digital Media, in 2017. I have also been working with FEUP, since the beginning of 2018, as a research fellow for the CHIC Project (Cooperative Holistic View on Internet and Content), the largest R&D portuguese national project in the media area.





Análise Conceptual do Domínio: Entreprise Content Management

Filipa Ramalho

MSc Thesisvol.0