Abstract
Virtual assistants offer a new type of solution to handle interaction between human and machine and can be applied in various business contexts such as Industry or Education. When designing and building a virtual assistant the developers must ensure a set of parameters to achieve a good solution. Various platforms and frameworks emerged to allow developers to create virtual assistant solutions easier and faster. This paper provides a review of available platforms and frameworks used by authors to create their own solutions in different areas. Big tech companies like Google with Dialogflow, IBM with Watson Assistant and Microsoft with Bot Framework, present mature solutions to build virtual assistants that provide to the developer all components of the basic architecture to build a fast and solid solution. Open-Source solutions focus on providing to the developer the main components to build a virtual assistant, namely language understanding and response generation.

Abstract
This paper proposes a new model to allocate reserve costs among the involved players, considering the characteristics of the several entities, and the particular circumstances at each moment. The proposed model is integrated in the Multi-Agent Simulator of Competitive Electricity Markets (MASCEM), which enables complementing the multi-agent simulation of diverse electricity market models, by including the joint simulation of energy and reserve markets. In this context, the proposed model allows allocating the payment of reserve costs that result from the reserve market. A simulation based on real data from the Iberian electricity market - MIBEL, is presented. Simulation results show the advantages of the proposed model in sharing the reserve costs fairly and accordingly to the different circumstances. This work thus contributes the study of novel market models towards the evolution of power and energy systems by adapting current models to the new paradigm of high penetration of renewable energy generation.

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Abstract
The structural changes in the energy sector caused by renewable sources and digitization have resulted in an increased use of Artificial Intelligence (AI), including Machine Learning (ML) models. However, these models' black-box nature and complexity can create issues with transparency and trust, thereby hindering their interpretability. The use of Explainable AI (XAI) can offer a solution to these challenges. This paper explores the application of an XAI-based framework to analyze and evaluate a photovoltaic energy generation forecasting problem and contribute to the trustworthiness of ML solutions.

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Automatic energy management systems allow users' active participation in flexibility management while assuring their energy demands. We propose a transparent framework for automated energy management to increase trust and improve the learning process, combining machine learning, experts' knowledge, and semantic reasoning. A practical example of thermal comfort shows the advantages of the framework.