Abstract
The elimination of international trade barriers, lower tariffs, and shifting centers of global manufacturing and consumption leads to new dynamics in intermodal shipping. Advanced technologies, and in particular, automated storage/retrieval systems (AS/RSs) for designing high-capacity automated container terminals, have been recently proposed as possible candidates for improving the terminal's efficiency and meeting the challenges of the future in marine transportation. In this article, the authors present an analytical statistical model for computing expected cycle time of split-platform AS/RS (SP-AS/RS), in order to reduce average handling time of this system. The accuracy of the proposed statistical model is validated by Monte Carlo simulation. The results show that the analytical model is reliable for the design and analysis of the SP-AS/RS.

Abstract

Abstract
Customers are known as a brilliant source of knowledge for the companies, because they gain knowledge and expertise while selecting and using products or services. Customer knowledge management is a new stage of relationship management between organizations and the customers. Most of the models in the literature are focused on human resources to set up a framework to exchange knowledge with the customers. In this paper, the applicability of agent-based systems to the customer knowledge management was investigated. As a feasibility study, characteristics of the agents and their role in knowledge management systems were reviewed in advance. Then, the requirements of customer knowledge management systems were described. Finally, using an introductory model, the applicability of the intelligent agents in customer knowledge management systems were shown and discussed.

Abstract
This work addresses a variant of the job shop scheduling problem in which jobs need to be transported to the machines processing their operations by a limited number of vehicles. Given that vehicles must deliver the jobs to the machines for processing and that machines need to finish processing the jobs before they can be transported, machine scheduling and vehicle scheduling are intertwined. A coordi-nated approach that solves these interrelated problems simultaneously improves the overall performance of the manufacturing system. In the current competitive business environment, and integrated approach is imperative as it boosts cost savings and on-time deliveries. Hence, the job shop scheduling problem with transport resources (JSPT) requires scheduling production operations and transport tasks simultane-ously. The JSPT is studied considering the minimization of two alternative performance metrics, namely: makespan and exit time. Optimal solutions are found by a mixed integer linear programming (MILP) model. However, since integrated production and transportation scheduling is very complex, the MILP model can only handle small-sized problem instances. To find good quality solutions in reasonable com-putation times, we propose a hybrid particle swarm optimization and simulated annealing algorithm (PSOSA). Furthermore, we derive a fast lower bounding procedure that can be used to evaluate the perfor-mance of the heuristic solutions for larger instances. Extensive computational experiments are conducted on 73 benchmark instances, for each of the two performance metrics, to assess the efficacy and efficiency of the proposed PSOSA algorithm. These experiments show that the PSOSA outperforms state-of-the-art solution approaches and is very robust.(c) 2022 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license ( http://creativecommons.org/licenses/by-nc-nd/4.0/ )

Abstract
This work addresses the flexible job shop scheduling problem with transportation (FJSPT), which can be seen as an extension of both the flexible job shop scheduling problem (FJSP) and the job shop scheduling problem with transportation (JSPT). Regarding the former case, the FJSPT additionally considers that the jobs need to be transported to the machines on which they are processed on, while in the latter, the specific machine processing each operation also needs to be decided. The FJSPT is NP-hard since it extends NP-hard problems. Good-quality solutions are efficiently found by an operation-based multistart biased random key genetic algorithm (BRKGA) coupled with greedy heuristics to select the machine processing each operation and the vehicles transporting the jobs to operations. The proposed approach outperforms state-of-the-art solution approaches since it finds very good quality solutions in a short time. Such solutions are optimal for most problem instances. In addition, the approach is robust, which is a very important characteristic in practical applications. Finally, due to its modular structure, the multistart BRKGA can be easily adapted to solve other similar scheduling problems, as shown in the computational experiments reported in this paper.

Abstract
Energy-efficient scheduling has become a new trend in industry and academia, mainly due to extreme weather conditions, stricter environmental regulations, and volatile energy prices. This work addresses the energy-efficient Job shop Scheduling Problem with speed adjustable machines. Thus, in addition to determining the sequence of the operations for each machine, one also needs to decide on the processing speed of each operation. We propose a multi-population biased random key genetic algorithm that finds effective solutions to the problem efficiently and outperforms the state-of-the-art solution approaches.