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Publications

Publications by Belém Barbosa

2020

There is no one way to internationalization at home: Virtual mobility and student engagement through formal and informal approaches to curricula [Il n’a pas une solution unique pour l’internationalisation à la maison: Mobilité virtuelle et implication des étudiants dans des approches curriculaires formelles et informelles] [Não há uma forma única para a internacionalização em casa: Mobilidade virtual e envolvimento dos estudantes em abordagens formais e informais dos curricula] [No hay una forma única de internacionalización en casa: Movilidad virtual y envolvimiento de los estudiantes a través de enfoques formales e informales de los curricula]

Authors
Barbosa, B; Santos, C; Prado Meza, CM;

Publication
Revista Lusofona de Educacao

Abstract
Internationalization at Home (IaH) is the most accessible approach for internationalizing education, as it does not involve mobility or considerable investment. This article discusses results of two distinct IaH initiatives: a 4-week collaboration between students from a Portuguese university and a Mexican university, and a set of activities conducted throughout one semester in a multicultural classroom in one Portuguese university. The analysis shows that, despite the clear differences of the two initia-tives, they provided very interesting outcomes, with students recogniz-ing the development of intercultural communication skills and other soft skills, which were perceived as adding value to the learning process and to their future professional careers.

2023

THE MULTIDIMENSIONAL OUTCOMES OF HAPPINESS AT WORK WHEN THERE IS NO EXPLICIT STRATEGY: THE VIEWS OF B2C EMPLOYEES

Authors
Barbosa, B; Marques, I; Santos, CA;

Publication
INTERNATIONAL JOURNAL OF BUSINESS AND SOCIETY

Abstract
Happiness at work has been increasingly attracting the attention of academics and human resources managers. Literature on the topic provides clear evidence of the benefits for companies resulting from the adoption of strategies that promote happiness among employees. Despite its growing popularity, companies that define and implement a happiness strategy within their internal marketing are still scarce, particularly small and medium companies (SMEs). This paper illustrates the impact of happiness at work perceived by employees of SMEs at three levels: in themselves, in customers, and in the business's success, in the particular case of companies that do not implement such strategies. The research question was: what is the perception of employees on happiness at work outcomes when the company has no explicit strategy to promote it? This article includes a qualitative study comprising twelve semi-structured interviews with employees who directly deal with customers while working in various B2C companies that do not have a defined strategy to stimulate happiness at work. The study shows employees' acknowledgment of the multidimensional impacts of happiness at work, which makes them more motivated, productive, and more able to influence their relationships with customers positively. Based on these findings, even when lacking clear corporate strategies to improve happiness at work, the company is still expected to benefit in terms of customer loyalty and overall profitability, as well as in terms of employees' affective commitment.

2021

People make places, what do stories do? Applying digital storytelling strategies to communicate the identity of cities and regions

Authors
Clara, S; Barbosa, B;

Publication
Handbook of Research on Contemporary Storytelling Methods Across New Media and Disciplines

Abstract
The main objective of this chapter is to explore how cities and regions can use digital storytelling strategies to reach and engage with their target audiences. Despite the growing body of literature regarding digital storytelling, the contributions and examples about regions and cities are still scarce. This chapter analyses the storytelling strategies of promotional campaigns regarding three cities and two regions around the world. Using a theory-driven framework, each storytelling example is dissected and interpreted. This study demonstrates that digital storytelling is worth consideration, as it offers a relevant set of advantages for marketing and communication managers, and enables the development of the place image and a consistent communication of its identity that can be co-created with various stakeholders, including the target audiences. It also shows that there are a diversity of approaches that can be adapted by place branding strategies, namely in terms of narrative, perspectives, and medium components. © 2021, IGI Global.

2023

The influence of Instagrammers' recommendations on healthy food purchase intention: The role of consumer involvement

Authors
Barbosa, B; Anana, E;

Publication
CUADERNOS DE GESTION

Abstract
This article examines the impact of digital influencers ' recommendations, especially Instagrammers, on the pur-chase intention of healthy food. In addition to the direct influence of source credibility on behavioral intention, the study also examines the influence of self-brand congruence and consumers' involvement with healthy food on purchase intention. To test research hypotheses, a quantitative study was conducted with 221 Portuguese con-sumers. High and low involvement with healthy food groups were classified by K-Means Clustering, and the analysis of the structure and the measurement models was performed by using Smart-PLS software. The results confirmed that Instagrammers' credibility drives self-brand congruence and purchase intention for healthy food. It was also confirmed that the involvement with healthy food moderates the influence of self-brand congruity and Instagrammers' credibility on consumers' intention to purchase healthy food, and that brand self-congruence partially mediates the influence of Instagrammers' credibility on purchase intention. Overall, this work offers rel-evant insights for both marketing managers and researchers, as it demonstrates the importance of considering the indirect effects of source credibility on purchase intention of healthy food and of comparing consumers with high and low product involvement to effectively evaluate the impact of digital influencers' in healthy food endorsement.

2023

Online strategies of brands: A case of Portuguese luxury fashion designers

Authors
Teixeira, S; Reis, JL; Barbosa, B; Ferreira, S;

Publication
INNOVATIVE MARKETING

Abstract
The assertive online strategies of Portuguese luxury fashion brands/designers (LFBDs) are essential for managers to succeed in the digital medium and establish long-lasting relationships with clients. This paper explores the challenges in digitizing all the dis-tinctive elements of a luxury fashion brand: the product characteristics, the luxury atmosphere, the personalization of the service, and the services provided. Fourteen Portuguese brands/designers were selected for content analysis. According to Hansen's framework, 43% of Portuguese LFBDs fail to share information about their com-panies on their websites, and only 43% include promotions. Only 36% have a com-munity outside the websites, compared to 93% of the international luxury fashion brands. Moreover, Portuguese websites lack 360 & DEG; technology and augmented reality. Considering the Digital Visual Merchandising - MVD Grid, Portuguese LFBDs do not allow multiple zooms and 2D F/T cursor change, while international brands feature these tools. Regarding the Social Media Performance Analysis Grid, the global aver-age engagement rate of Portuguese LFBDs on Facebook is 0.19% and on Instagram - 0.89%. According to Social Media Content Analysis Grid, Portuguese brands bet a lot on sharing content in story format, mainly on Instagram; however, Facebook has a higher network value. Therefore, the findings show that Portuguese LFBDs should be present and market their products online. This online presence must be supported by a multi-channel strategy while maintaining luxury product characteristics and elements of differentiation.

2023

Hashtag activism by brand lovers: a netnographic study

Authors
Barbosa, B; Carvalho, CL;

Publication
International Journal of Sport Management and Marketing

Abstract

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