2023
Authors
Patrício, L; Costa, L; Varela, L; Avila, P;
Publication
SUSTAINABILITY
Abstract
(1) Background: In this study on Robotic Process Automation (RPA), the feasibility of sustainable RPA implementation was investigated, considering user requirements in the context of this technology's stakeholders, with a strong emphasis on sustainability. (2) Methods: A multi-objective mathematical model was developed and the Weighted Sum and Tchebycheff methods were used to evaluate the efficiency of the implementation. An enterprise case study was utilized for data collection, employing investigation hypotheses, questionnaires, and brainstorming sessions with company stakeholders. (3) Results: The results underscore the significance of user requirements within the RPA landscape and demonstrate that integrating these requirements into the multi-objective model enhances the implementation assessment. Practical guidelines for RPA planning and management with a sustainability focus are provided. The analysis reveals a solution that reduces initial costs by 21.10% and allows for an efficient and equitable allocation of available resources. (4) Conclusion: This study advances our understanding of the interplay between user requirements and RPA feasibility, offering viable guidelines for the sustainable implementation of this technology.
2023
Authors
Vaz, E; De Sá, JCV; Santos, G; Correia, F; Avila, P;
Publication
JOURNAL OF QUALITY IN MAINTENANCE ENGINEERING
Abstract
Purpose The purpose of this paper is to assess the impact of a maintenance philosophy, Total Productive Maintenance (TPM), on the operational performance of the Portuguese industry, identifying how it enables the systematic reduction of waste in maintenance. Design/methodology/approach A structured questionnaire was constructed and sent to 472 Portuguese enterprises, having obtained a sample constituted of 84 valid answers. With a five-point Likert scale, it was possible to assess the impact of the TPM on five operational performance dimensions, being them: quality, flexibility, productivity, safety and costs. Findings It was found that the planned maintenance, together with education and training are the practices with the highest degree of implementation in the Portuguese industry, exceeding 70% for both. The productivity is the dimension with a higher degree of impact from the implementation of TPM and costs the dimension that suffered a lesser impact. Practical implications This paper shows and analyses the current state of TPM implementation in the Portuguese industry and it will be useful for maintenance professionals, researchers and others concerned with maintenance, in order to understand the effects of TPM implementation on the operational performance of the Portuguese industries. Originality/value The findings from this paper will be valuable for professionals who desire and are looking forward to implement an effective maintenance approach in the maintenance management system, in order to achieve the excellence in maintenance.
2023
Authors
Nunes, C; Lopes, MP;
Publication
QUALITY INNOVATION AND SUSTAINABILITY, ICQIS 2022
Abstract
The problem of routing and scheduling of technicians is a problem that technical assistance and maintenance companies face nowadays, market competitiveness requires quick response, service diversification, and customer satisfaction. The relationship between competitiveness and profitability of companies involves the effective management of their resources. The work developed addresses a real problem of a major Portuguese company providing technical assistance to the home, a varied set of services (need for specific skills and execution times) must be scheduled for a set of technicians with heterogeneous skills and geographical locations (start and end of the route) based on their different places of residence. The results show a considerable increase in the efficiency levels of the solution obtained when compared to the company's current solution and reveals that the lack of homogeneity of skills among technicians and the variation in service flows are factors that should be considered in the operational management of resources and the contracting of work, and that the increase in working hours can also contribute to improving the efficiency of the process.
2023
Authors
Jorio, M; Amaral, A; Neto, T; Ferreira, P;
Publication
PROCEEDINGS OF THE 5TH INTERNATIONAL CONFERENCE ON PRODUCTION ECONOMICS AND PROJECT EVALUATION, ICOPEV 2022
Abstract
The urban development model used in the past has proved unsustainable. Due to this fact, cities such as Rio de Janeiro, with high population density, mainly regarding precarious settlements, need immediate practical actions to become more sustainable. The insufficiency of planning and investments contributed to the city occupying the 8th position of the most vulnerable cities in the world, triggering the primary motivation of this research study. Therefore, the leading research focused on exploring how sustainable social housing (SH) could contribute to Rio de Janeiro becoming more sustainable. Literature review, document analysis and semi-structured interviews were carried out to identify sustainable SH in Rio de Janeiro that can serve as a benchmark and listen to the opinion of engineers or architects regarding the importance of sustainable SH for the population and the city. Thus, in consonant with structural changes in thinking, production, and living, it was possible to identify the main contributions of sustainable SH to the city.
2023
Authors
Machado, F; Duarte, N; Amaral, A; Araújo, M;
Publication
PROCEEDINGS OF THE 5TH INTERNATIONAL CONFERENCE ON PRODUCTION ECONOMICS AND PROJECT EVALUATION, ICOPEV 2022
Abstract
This paper explores the effects of Industry 5.0 on Sustainable Development. The authors first developed a primer review to introduce the new research agenda of Industry 5.0. Secondly, they performed a state-of-the-art review on the topics of Industry 4.0/Industry 5.0 and Sustainability. The eligible documents have been subjected to a content analysis that identified seven themes. The present research identified a positive relationship between the implementation of Industry 4.0 and sustainable development attainment. This relationship constitutes an opportunity for Industry 5.0 to promote sustainability. Notwithstanding, a series of barriers, drivers and enablers were also identified. Also, this research conclusions are aligned with the explanation presented by the European Commission for the development of the Industry 5.0 concept. However, this will not be enough to shift the paradigm effectively. This paper compiled and analysed the most recent advancements in the new research agenda of Industry4.0/Industry 5.0 dedicated explicitly to sustainability, a topic that requires development in theoretical and empirical research.
2023
Authors
Jorio, M; Amaral, A; Neto, T; Ferreira, P;
Publication
PROCEEDINGS OF THE 5TH INTERNATIONAL CONFERENCE ON PRODUCTION ECONOMICS AND PROJECT EVALUATION, ICOPEV 2022
Abstract
The uncontrolled growth of some cities and significant social inequalities were reflected in the population's housing conditions. Since housing projects must meet the needs of their inhabitants today and in the future, impacted by climate change, it is essential to search for more sustainable alternatives for social housing. To help decision-making on housing programs and incentives for sustainable building, this study aims to identify the main barriers and critical success factors of sustainable building projects. With this objective, a combination of qualitative data collection methods was applied, including the literature review and semi-structured interviews. The study's main results are the most significant barriers to sustainable social housing, such as lack of information, high cost, and lack of government incentives. Besides the critical success factors to guide sustainable social housing projects, the study highlights results such as the implementation of policies by government and professional bodies, monitoring compliance by the government, and commitment to sustainable delivery with the opinion of all stakeholders. Therefore, sustainable social housing projects can work as a tool to encourage social housing, strengthening the environmental pillar of sustainability. Furthermore, directly benefits the population with lower purchasing power, strengthening the economic and social pillars.
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