Abstract
This paper aims to identify and analyze the factors that influence the decision of Mato Grosso’s farmers to produce soybean using the Analytic Hierarchy Process (AHP). We found evidence that decisionmaking of soybean production is related to rural production aspects such as climate, financing, cost of inputs, and soil quality rather than marketing and logistics. The novelty of this paper is the empirical analysis of the decision-making in agricultural production using AHP. The decision model was created and tested considering 21 farmers and 19 experts linked to the soybean production. Three different scenarios were considered: farmers’ view, experts’ view, and combined view. Our findings indicate that farmers and experts agree with rural aspects are predominant in the decision to plant soybean. Moreover, logistics have been used as an important flag of soybean competitiveness on international trade by soybean stakeholders in Brazil. However, our results show that logistics impact in the soybean decision-making process is low. Due to data limitation access, this study focuses only on Mato Grosso. However, this study has an exploratory character and presents empirical results that may help to understand soybean production over the country.

Abstract
Mobile ticketing services allow urban transport passengers to travel in a convenient and easy way, enhancing their travelling experience. In recent years several mobile ticketing services have started to be developed and launched, but there is still a lot to be done in terms of its effectiveness, efficiency and innovation. This paper presents a micro-location mobile ticketing solution based on Near Field Communication (NFC) and Bluetooth Low Energy (BLE) technologies, called Anda. This solution is based on a check-in/be-out scheme and requires the minimum intervention from the passenger. It is really innovative in the urban transport field, as it takes advantage of BLE technology not usually used for this purpose, it is based on a concept of post-billing with a fare optimization algorithm associated and it allows the micro-location of passengers throughout their journeys. This paper details the architecture of the solution and its mode of operation. It also presents the evaluation methodology that was followed during the pilot trial that took place in the Metropolitan Area of Porto (AMP), Portugal, during one year with 140 real passengers. A set of design lessons were identified as a result of the field tests and materialized in five mobile ticketing design dimensions, constituting important contributions to the design of future mobile ticketing services. Anda was commercially deployed in the AMP in 2018 and is used by thousands of passengers every day.

Abstract
The tourism sector has been facing continuous growth. It plays a vital role in countries' economic development, highlighting the need to keep nurturing it by making it easier and more attractive. This paper presents Tourism as a Service - an innovative concept that aims to ease a day in the life of a tourist by integrating services that might be found spread out through separate tools and services, including ticketing in public transport and touristic attractions, route planning, information, among others. First, focus groups were done in order to understand the users' needs regarding the use of a mobile ticketing solution in tourism. The findings from the literature reviewed and the previous step were then prioritized by relevance in a questionnaire sent to potential users, allowing the creation of a medium-fidelity prototype. The validation through usability testing confirmed an interest in the proposed solution. The critical design choices surrounding the proposed solution were discussed along with improvements and further work to be done.

Abstract
The advantages associated with mobile ticketing solutions are undeniable; however, most of these solutions are designed for the local population without taking into account the specific needs of tourists. Therefore, this study fills an important research gap in the literature by assessing the adoption drivers of mobile ticketing services by tourists and pointing out possible directions to the design of such services. The proposed model includes constructs of the technology acceptance model (TAM), diffusion of innovations (DOI) theory, and others widely disseminated in the literature on mobile payments, such as mobility. The model was empirically tested through an online survey, and Structural Equation Modeling (SEM) was applied to analyze the data. The results show that the intention of tourists to use mobile ticketing services is positively affected by the perceived usefulness and mobility. The survey findings also describe additional services that respondents value in a mobile ticket service for tourists, both in normal and in pandemic contexts, useful to shape future mobile ticketing solutions for tourists.

Abstract
Overlap has been identified in previous works as a significant obstacle to automated diagnosis using data mining algorithms, since it makes it impossible to discern how each machine influences product quality. Several solutions that handle overlap have been proposed, but the final result is a list of potential overlapped root causes. The goal of this paper is to develop a solution resilient to overlap that can determine the true root cause from a list of possible root causes, when possible, and determine the conditions in which it is possible to identify the root causes. This allows for a better understanding of overlap, and enables the development of a fully automatic root cause analysis for manufacturing. To do so, we propose an automatic root cause analysis approach that uses causal inference and do calculus to determine the true root cause. The proposed approach was validated on simulated and real case-study data, and allowed for an estimation of the effect of a product passing through a certain machine while disregarding the effect of overlap, in certain conditions. The results were on par with the state-of-the-art solutions capable of handling overlap. The contributions of this paper are a graphical definition of overlap, the identification of the conditions in which is possible to overcome the effect of overlap, and a solution that can present a single true root cause when such conditions are met.

Abstract
To improve manufacturing processes, it is essential to find the root causes of occurring problems, in order to solve them permanently. Automatic Root Cause Analysis (ARCA) solutions aid analysts in finding such root causes, by using automatic data analysis to improve the digital decision. When trying to locate the root cause of a problem in a manufacturing process, a phenomenon can occur that disrupts the application of ARCA solutions. Overlap, as we denominated, is a phenomenon where local synchronicities in the manufacturing process lead to data where it is impossible to discern the influence of each location in the quality of products, which impedes automated diagnosis, especially when using classifiers. This paper identifies and defines overlap, and proposes a two-phase ARCA solution that uses factor-ranking algorithms, instead of classifiers. The proposed solution is evaluated in simulated and real case-study data. Results proved the presence of overlap in the datasets, and its negative impact on classifiers. The proposed solution has a positive performance detecting root causes even in the presence of overlap.