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Publications

Publications by HumanISE

2017

Effects of Language and Terminology of Query Suggestions on Medical Accuracy Considering Different User Characteristics

Authors
Lopes, CT; Paiva, D; Ribeiro, C;

Publication
JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY

Abstract
Searching for health information is one of the most popular activities on the web. In this domain, users often misspell or lack knowledge of the proper medical terms to use in queries. To overcome these difficulties and attempt to retrieve higher-quality content, we developed a query suggestion system that provides alternative queries combining the Portuguese or English language with lay or medico-scientific terminology. Here we evaluate this system's impact on the medical accuracy of the knowledge acquired during the search. Evaluation shows that simply providing these suggestions contributes to reduce the quantity of incorrect content. This indicates that even when suggestions are not clicked, they are useful either for subsequent queries' formulation or for interpreting search results. Clicking on suggestions, regardless of type, leads to answers with more correct content. An analysis by type of suggestion and user characteristics showed that the benefits of certain languages and terminologies are more perceptible in users with certain levels of English proficiency and health literacy. This suggests a personalization of this suggestion system toward these characteristics. Overall, the effect of language is more preponderant than the effect of terminology. Clicks on English suggestions are clearly preferable to clicks on Portuguese ones.

2017

Towards understanding consumers' quality evaluation of online health information: A case study

Authors
Ye, Z; Gwizdka, J; Lopes, CT; Zhang, Y;

Publication
ASIST

Abstract
We present a case study of quality evaluation of online health information. Two participants were selected from a health information search (HIS) study, in which we are investigating consumers' evaluation of the quality of online health information. The selected cases offered a rare example of two almost exactly opposite eye-movement patterns on the same webpage. To better understand the differences in these patterns, we investigated participants' cognitive evaluation processes by examining their textual explanations collected in post-task questionnaires and verbal explanations collected in the retrospective think-aloud (RTA) sessions. We discuss how eHealth literacy and personality scores may be related to the behavioral differences. The findings of this case study inform the formulation of hypotheses for full data analysis of the HIS study, as well as future research addressing behavior patterns and factors affecting consumers' quality evaluation of online health information.

2017

Using the Characteristics of Documents, Users and Tasks to Predict the Situational Relevance of Health Web Documents

Authors
Oroszlányová, M; Lopes, CT; Nunes, S; Ribeiro, C;

Publication
Journal of Information Systems Engineering & Management

Abstract

2017

Data literacy and data research management: results from a Portuguese survey among researchers and academic

Authors
Terra, Ana Lúcia; Batista, Ana Alice; Lopes, Carla Teixeira; Ribeiro, Cristina; Martins, Fernanda; David, Gabriel; Rodrigues, Irene; Borbinha, José; Borges, Maria Manuel; Pinto, Maria Manuela; Fialho, Paulo;

Publication
ECIL 2017, Fifth European Conference on Information Literacy

Abstract
This study reports the Portuguese contribution to an international survey on data literacy of academics and researchers are presented in this study. The community contributed with 943 filled questionnaire, covering key aspects related to the use and production of research data (e.g. file type and volume of data created and used; the choice of data storage devices and the creation of metadata on research data, among others). Also considered were the use of Data Management Plan and data management practices (e.g. file naming, citation rules, use of unique identifiers and tags), as also sharing of research data. Based on the results, it is concluded that there is a need to formulate institutional policies for the management of scientific data and to design training initiatives to develop data literacy skills. The comparing of these results with those of the overall international study is a next step.

2017

Gamification badges and ratings: impact in a academic social network

Authors
Saraiva, Fernando; Morgado, Lina; Rocio, Vitor;

Publication
1st Workshop on Gamification and Games for Learning (GamiLearn’17)

Abstract
The article describes the Impact of using Gamification Elements like Badges, Status Bar and a Rating System on the Interaction, Collaboration, Cooperation and the Presences of the Community of Inquiry Framework, inside an Academic Social Platform. We used a Design Base Research Methodology with Mixed Methods. We started by collecting opinions of users using semistructured interviews. The results from coding, informed on the construction of a gamified prototype, made with Elgg. Then Usability tests were conducted and the data helped refine the subsequent implementation. A Survey was deployed, Observations were made, and we gathered some Analytics. Results are presented congruent to the iterations and discussed. Some indications for the use of Badges and the implementation of Gamification are considered.

2017

Prazerosa – Interactive Reading Chair

Authors
Gaspar, RMA; Coelho, JPFdS; Bastos, GML;

Publication
International Journal of Creative Interfaces and Computer Graphics

Abstract

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