Abstract
Purpose - The present paper adds to the most recent current of literature that highlights the importance of innovation in services, analyzing a setting - Portugal - which is relatively backward in terms of innovation performance. Design/methodology/approach - Based on a sample of 4128 companies (including 1489 service companies) that answered the Community Innovation Survey 2008, we assessed, by resorting to logistic regressions, the determinants of innovation performance in Portuguese companies. Findings - 1) Workers who have the 1st cycle of higher education have a positive and significant impact on the innovation of service companies whereas PhDs are detrimental to companies' innovative performance; 2) Companies in the service sector in general, and in KIBS in particular, that effectively invest in external and (continuous) internal R&D activities are more innovative; 3) External scientific sources of information for innovation are crucial (and much more than in manufacturing) to the innovation performance of service companies, especially of KIBS; 4) Similarly to manufacturing, participation in innovation activities in cooperation with foreign partners appears as a key factor in the innovative performance of service companies. Originality/value - The study demonstrates the influence of companies' openness and the relative importance attributed to different sources of information for innovation on innovation outcomes of service companies (and KIBS) compared to manufacturing industries.

Abstract
E-commerce notably increases the reach of enterprises, bringing a firm's products and services into the international arena. In times of shrinking domestic markets, due to national crises, becoming available in global markets is essential for survival and growth. We have thus held three focus group interactions to produce a set of strategic recommendations with regards to how to improve e-Commerce adoption levels in Iberian enterprises, essential in times of local hardship and market contraction. Suggestions include creating actions to influence governments to re-evaluate the legislation that regulates e-Commerce, making it more transparent; encouraging venture capitalists, banks and business angels to finance such e-Commerce endeavors; encouraging higher education institutions (HEI) to partner with Iberian enterprises to ensure knowledge transfer in both directions; creating, with HEI and training organizations, a set of new training courses directed at Iberian enterprises and focusing on concepts such as Web 2.0 capabilities and a coherent online organizational identity. Fundamental is the perspective that e-Commerce is a strategic issue, warranting funds and qualified personnel, at different levels in the hierarchy, for adequate strategic e intent, e-vision, and e-mission formulation, followed by effective e-process implementation.

Abstract
Os casos de estudo sobre organizações e empresas são um veículo de comunicação de excelência na área da gestão. Este livro reúne uma série de casos de estudo que abordam a inovação e a diferenciação, a internacionalização, o marketing, a evolução estratégica, os modelos de negócio (e como são afetados pela tecnologia), as aquisições de empresas, e tem ainda um caso de estudo sobre a responsabilidade social (área de crescente importância para todo o tipo de organizações). A estratégia e o marketing são áreas de saber muito próximas, sendo dadas em conjunto em várias escolas de negócio no mundo inteiro. (...)

Abstract
We intend to further the research related to the factors that determine successful entrepreneurial endeavours by academic researchers, and thus put forth an exploratory model of Knowledge-Based Entrepreneurship (KBE). Given the lack of extant adequate indicators, a new scale was developed based on the most frequently cited constructs in the literature. A sample of 1,401 researchers from Portuguese universities was administered a questionnaire and the data collected permitted a validation with regards to the psychometric properties of the questionnaire, to see its applicability to the study. The findings suggest that the absence of a patenting history or start-up portfolio act as significant barriers to academic entrepreneurship. However, when the institutional strategy is to increase patenting and spin-off activities, the university should begin investing in creating a networking environment capable of reinforcing the researchers' Social Capital. Observing the example of successful entrepreneurs motivates other researchers to consider the possibility of developing their own ventures. The Structural Equations Modelling (SEM) approach allowed for us to identify and measure the non-linear relationships that shape the core of KBE and influence the attainment of measurable outcomes aimed at encouraging entrepreneurship. A relatively high share of the variance of the dependent variables is explained by the model, ensuring their representativeness and contributing to the state-of-art of the knowledge in this research field.

Abstract

Abstract
Project-based learning offers a student centered pedagogy and a dynamic approach which promotes a deeper knowledge through real-world challenges and problems solving. The U.Openlab concept is developed at the University of Porto (U.Porto) in the context of the teaching/learning process and is assumed to be an interaction facilitator platform between real-world needs and practical works topics. The aim is to provide innovative answers and the effective use of assessment results, the credits recognition for future professional or scientific careers and a sustainable process oriented for, among others, universities heritage services' needs. The pilot-project in course at the University of Porto, focusing on the U.Porto Digital Museum, includes a technological infrastructure with three main components: several collections, an information and services management platform, with its corresponding digital repository; the U.Porto community contributions management platform (U.Porto OpenLab); and an adaptive framework that will support various interface applications with non-specific audiences. The U.Porto OpenLab considers two main areas: the bidding management area/calls for contributions and a contributions personal management area. The professor, the student and the "client" are the actors in the process. As for main tasks we point out the reception, selection and distribution of real needs/problems. Having concluded the assessment process, results were selected and an online publication was submitted. The inherent credits are recorded in a contributors' digital portfolio management and in the professional social networks profiles. The methodology will be presented and discussed as well as the process along with the obstacles and other factors contributing to the success and future replication of this experience.