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Publications

Publications by CITE

2013

Free daily newspapers: too strong incentives to print?

Authors
Correia da Silva, J; Resende, J;

Publication
PORTUGUESE ECONOMIC JOURNAL

Abstract
A free daily newspaper distributes news to readers and sells ad-space to advertisers, having private information about its audience. For a given number of distributed copies, depending on the type of audience (favorable or unfavorable), the newspaper may either have a large readership or a small readership. A large readership provides a greater return to advertisers, because ads are visualized by more people. A favorable audience has also the advantage of requiring a lower distribution cost (for a given number of distributed copies), because readers are willing to exert more effort to obtain a copy of the free newspaper and are less likely to reject a copy that is handed to them. We find that when the audience is unfavorable, the number of distributed copies and the price of ad-space coincide with those of the perfect information scenario. In contrast, if the audience is favorable, the newspaper prints extra copies to send a credible signal to the advertisers that the audience is favorable. Overprinting is not necessarily welfare-detrimental since readers benefit from the existence of additional copies.

2013

ECONOMIC LITERACY: DOES IT MATTER FOR OVERINDEBTEDNESS?

Authors
Varum, C; Costa, J; Kolyban, A;

Publication
6TH INTERNATIONAL CONFERENCE OF EDUCATION, RESEARCH AND INNOVATION (ICERI 2013)

Abstract
At present, the financial market is facing severe constraints arising by household bankruptcy, mortgage debtor defaults and over-indebtedness. It is a common belief that improving economic (and financial in specific) literacy will improve the awareness of individuals about complex issues surrounding them and their ability to take financial decisions. The lack of basic knowledge about the functioning of markets may have detrimental consequences, in particular higher exposure to credit and financial risk. In spite of these wider developments, the importance of economic literacy on the making financial decisions about credits has been scarcely explored in empirical terms. This paper contributes to this line of research. Our purpose is to empirically demonstrate the influence of economic literacy on the financial decision making process, and, consequently, on the ability to meet the contracts. We analyse the Portuguese case, a country about which there is scant empirical evidence on these matters, and we use an original database built under the Economicando project. We assess how much knowledge individuals have with respect to economics lato sensu (i.e. including aspects of financial literacy). We seek to understand the relationship between economic literacy and over-indebtedness. The study has been conducted under the research project Research project "Economicando" (PTDC/EGE-ECO/100923/2008), financed by FEDER funds through the Programa Operacional Fatores de Competitividade - COMPETE and by national funds through the FCT Fundacao para a Ciencia e Tecnologia.

2013

The Effect of Servicescape on Customer Perceived Quality, Satisfaction and Desire to Return to a Sports Service: the Estádio do Dragão (Dragon Stadium) Case

Authors
Teresa Fernandes; Sara Neves;

Publication

Abstract

2012

Accessibility levels of Portuguese enterprise websites: equal opportunities for all?

Authors
Goncalves, R; Martins, J; Pereira, J; Oliveira, MAY; Pinto Ferreira, JJP;

Publication
BEHAVIOUR & INFORMATION TECHNOLOGY

Abstract
Web accessibility is growing in importance. We may also find an increasing need for access to web resources by those with some sort of disability. The Web is very important for spreading information and for promoting interaction between the various elements in society. Given this, it is essential that the Web presents itself as a totally accessible resource, so that it can help citizens with disabilities and their integration in society. This obligation should be even greater for enterprises as primarily the Web is used as a marketing and business platform. With this document, we present indicators regarding the [lack of] accessibility levels of Portuguese enterprise websites. This article contains theoretical and background considerations as well as the results of two different studies that the research team undertook. First of all, the research team made a comparison between the 1000 largest Portuguese enterprises (annual sales volume) and the 1000 best Portuguese small and medium enterprises (sales growth and profit) using a specialised software tool and according to Web Content Accessibility Guidelines (WCAG) 1.0; the research team then also considered WCAG 2.0 and its impact on enterprise Web accessibility. In the second study (qualitative in nature), focus group interactions led to a set of recommendations towards greater accessibility.

2012

A NOVEL FRAMEWORK FOR MODELING VALUE FOR THE CUSTOMER, AN ESSAY ON NEGOTIATION

Authors
Nicola, S; Ferreira, EP; Pinto Ferreira, JJP;

Publication
INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY & DECISION MAKING

Abstract
This paper proposes a novel framework for modeling the Value for the Customer, the so-called Conceptual Model for Decomposing Value for the Customer (CMDVC). This conceptual model is first validated through an exploratory case study where the authors validate both the proposed constructs of the model and their relations. In a second step the authors propose a mathematical formulation for the CMDVC as well as a computational method. This has enabled the final quantitative discussion of how the CMDVC can be applied and used in the enterprise environment, and the final validation by the people in the enterprise. Along this research, we were able to con firm that the results of this novel quantitative approach to model the Value for the Customer is consistent with the company's empirical experience. The paper further discusses the merits and limitations of this approach, proposing that the model is likely to bring value to support not only the contract preparation at an Ex-Ante Negotiation Phase, as demonstrated, but also along the actual negotiation process, as finally confirmed by an enterprise testimonial.

2012

SPIN-UP - Creating an Entrepreneurship Coaching and Training Program for University Spin-Offs

Authors
Oliveira, M; Ferreira, J; Xavier, A; de Sousa, J; Meireles, G; Sousa, M; Tzmrielak, D; Tomperi, S; Salmi, P; Torkkeli, M; Tolsma, A; Ye, Q; van Geenhuizen, M;

Publication
PROCEEDINGS OF THE 7TH EUROPEAN CONFERENCE ON INNOVATION AND ENTREPRENEURSHIP, VOLS 1 AND 2

Abstract
This SPIN-UP project has been funded with support from the European Commission and is a study involving research performed in 4 countries: Finland, the Netherlands, Poland, and Portugal. The SPIN-UP research question is: What sort of entrepreneurship training and coaching program will contribute to the development of key entrepreneurial skills, both technical and behavioural, essential to enable and leverage university spin-off (USO) growth? The aim of the SPIN-UP study was to picture key entrepreneurial skills and their contribution to the performance of university spin-off firms, as well as missing skills, in order to develop an effective training and coaching program. USO, entrepreneurial firms that bring university knowledge to market, do not traditionally grow very much and we sought to contribute to a countering of this trend. To avoid a large differentiation in firm age, firm age limits were set at 2 years (lower limit) and 10 years (higher limit). 10 years was however used flexibly, particularly in those sectors where development and bringing products to market goes relatively slowly, like in the medical life sciences and material (nano) science (15 years used as the maximum in these cases). The research to date has involved a total of 64 interviews and questionnaires in the four countries mentioned above. The preliminary comparative analysis revealed that the four countries studied show somewhat different skill sets, meaning that we may still be in a World where differences still matter (Ghemawat, 2007). For example, spinoffs in Finland tend to be strong in skills dealing with intellectual property, which is the opposite of Poland, the Netherlands and Portugal. Portugal on the other hand appears to be quite strong in operations management skills as compared to the rest of the sample. The skill set of the Netherlands emphasized strength in skills related to the building of social and business networks, a theme which is very in vogue in the current business and management literature. However, spinoffs in the four countries did show some similarities, tending all to be strong in innovation skills. As concerns future training for USO our research indicates that this should focus on: gaining financial capital, internationalization and sales (top 3 missing skills hampering growth). More practical "hands-on" type entrepreneurship training, such as that using role-playing enriched by the sharing of entrepreneurial participant experiences, may be seen as being appropriate for USO. Work by Ghemawat (2001) (CAGE Model for internationalization) and Cialdini (2007) (principles of persuasion to be used in sales) may serve as a theoretical basis for such training.

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