Abstract
This paper aims to contribute to the lack of design knowledge on digital platforms (DPs), by studying the new and specific context of DPs managed by industrial business associations (IBAs) to improve the internationalisation of small and medium enterprises (SMEs). A specific objective is to elicit detailed digital platform's requirements and features for this particular organisational context. A design science research (DSR) approach is adopted to develop design propositions (the artifact), following the context-intervention-mechanism-outcome logic (CIMO-logic). The design propositions are derived for DPs that can support different types of generative mechanisms of social interaction: information sharing, collaboration, and collective action. The design propositions are obtained by balancing empirical knowledge based on interviews performed with IBAs and SMEs in Portugal and in the UK, with theoretical knowledge from the literature of information systems, DPs and collaborative networks (CNs). The utility of the design propositions is further evaluated by experts and IBAs. The findings are proved to be relevant for practice, mainly for IBAs, SMEs, and digital platform designers to develop more effective collaborative DPs and sociotechnical systems, supporting CNs and the internationalisation needs of SMEs. The knowledge generated in this study brings new design knowledge on DPs, contributing with design propositions translated into tangible and concrete requirements and capabilities, situated in a specific context and empirical setting. © 2020

Abstract
Urban freight transport is an important enabling factor for economic growth and social activities in cities but despite its benefits, it also generates important negative externalities including traffic congestion, pollution, noise and overall less safety. Moreover, increased limitations on urban freight transport, including access constraints, limited kerbside and private parking spaces for loading/unloading, and the often prohibitive costs of installing logistics infrastructures in city centres, have further constrained urban freight transport. To address these issues, several city logistics solutions have been proposed, such as two-tier distribution systems and distribution systems based on mobile depots. In this paper, we focus on two-tier urban freight distribution systems based on mobile depots, where little or no physical infrastructure is considered and where storage is not permitted at transfer locations. In these types of systems, coordination and synchronisation between vehicles are essential, and the main objective is to have vehicles at the transfer locations in a need-to-be basis as a way of minimising the negative externalities. We review and analyse 13 cases found in the scientific literature, trial reports and online resources, and propose a classification of these systems based on the level of mobility and accessibility of transportation modes operating at the first-tier. Furthermore, we characterise the main components and operational features of the different systems, including the existence of multi-trips, the types of transport modes used at both tiers, transported loads and the organisation of the transfer sites (satellites). This work aims to contribute for a clearer characterisation of two-tier urban distribution systems based on mobile depots, to later support the development of the most adequate mathematical models and solution methods to be applied to each variant of this type of systems. © 2020 The Authors. Published by Elsevier B.V.

Abstract
Central areas of large cities offer in general many advantages to their inhabitants. Typically, a large number of products, services, and opportunities are available in those urban zones, thus increasing life quality. Unfortunately, these benefits are associated with increasing transportation activities that can cause serious problems, such as traffic congestion, excessive energy consumption, and pollution. This paper aims at presenting a new transport system that consists of transporting freight in long-haul passenger vehicles. Two mixed integer mathematical programming models are presented: one for total cost minimization and the other for the travel time minimization. The problem under study was considered as a multi-commodity network flow problem with time windows, multi transport-lines, and multiple vehicles. Three heuristics based on mixed integer programming (MIP) were designed to solve it: size reduction, LP-and-fix, and a combination of these two procedures. The proposed approaches were validated in a case study designed around the intercity passenger transport system, in Ceará, Northeast of Brazil. Several operational scenarios were evaluated, taking into account the available freight capacities. The developed MIP heuristics produced high-quality solutions, in reasonable computational times, with the LP-and-Fix algorithm outperforming the other approaches. © 2020 The Authors. Published by Elsevier B.V.

Abstract

Abstract
Sustainable development is a widely spread concept nowadays, especially due to external pressure related to environmental and social issues, affecting all players of the supply chain. Sustainable policies must be adopted, such as improving process performance and reducing waste. With sustainability as a driver of operational excellence, this study is focused on the improvement of the production process of a company by reducing variability. A variability analysis was done to understand its root causes and act upon them, as well as a quantification of waste in the process. Finally, an improvement plan was delineated to mitigate the problems identified. Copyright © 2020 Inderscience Enterprises Ltd.

Abstract
The COVID-19 crisis exposed the vulnerability and poor resilience of the global supply chains. The objective of this research is to reflect on the possible impacts of the Coronavirus crisis in the global supply chains and provide some recommendations to overcome the present situation, offering suggestions for future research: (1) What are the contingency factors affecting Supply Chains in the complex COVID-19 operating environment? (2) How do these factors affect post-COVID-19 operating performance? After a contextualization of the COVID-19 pandemic crisis and its impacts, theoretical background on Supply Chains and Supply Chain Management are presented, and a summary of the main scenarios for the post-COVID-19 crisis are discussed. The propositions regarding the contingency factors and their impact on the Supply Chain operating performance in post-COVID-19 suggest that successful companies will focus on creating a new kind of operational performance and minimize risks. To that end, companies will aim to improve their operations' resilience (ability to resist, hold on, and recover from shocks) and accelerate the end-to-end digital transformation. Consumers will have to adapt to the contact-free economy, less low-cost supply chains, and put additional emphasis on service levels. Governments will reinforce the focus in the health sector supply chain and increase spending in the health and social care sectors. Furthermore, the longer, the more concentrated, the less transparent, and the more price sensitivity is the supply chain, the more challenging the adaptation to the new pos pandemic realities. Suggestions for future research are also provided.