Abstract
In the present paper we analyzed the behavior of firms in the construction and manufacturing sectors, located in the region of Vale do Sousa, in the north of Portugal. From the literature, even revising some disagreements, it is possible to conclude that planning is crucial for firms' survival and growth. Co-operation is another aspect that the literature presents as an important factor for firms sustainability. It also plays a major role in competition, since firms are adopting coo-petition strategies. By studying a sample of 251 firms, it was possible to realize, that the majority started their business without a formal planning, and they keep going without using it. In cooperation aspects, there is a lack of cooperation. It was possible to verify, that existing cooperation has some evidence but at a vertical level. These vertical relations were also identified in stakeholder's involvement.

Abstract
This paper describes an approach for assessing the level of stress of users of mobile devices with tactile screens by analysing their touch patterns. Two features are extracted from touches: duration and intensity. These features allow to analyse the intensity curve of each touch. We use decision trees (J48) and support vector machines (SMO) to train a stress detection classifier using additional data collected in previous experiments. This data includes the amount of movement, acceleration on the device, cognitive performance, among others. In previous work we have shown the co-relation between these parameters and stress. Both algorithms show around 80% of correctly classified instances. The decision tree can be used to classify, in real time, the touches of the users, serving as an input to the assessment of the stress level.

Abstract
In a time in which a significant amount of interpersonal interactions take place online, one must enquire to which extent are these milieus suitable for supporting the complexity of our communication. This is especially important in more sensitive domains, such as the one of Online Dispute Resolution, in which inefficient communication environments may result in misunderstandings, poor decisions or the escalation of the conflict. The conflict manager, in particular, may find his skills severely diminished, namely in what concerns the accurate perception of the state of the parties. In this paper the development of a rich communication framework is detailed that conveys contextual information about their users, harnessed from the transparent analysis of their behaviour while communicating. Using it, the conflict manager may not only better perceive the conflict and how it affects each party but also take better contextualized decisions, closer to the ones taken in face-to-face settings.

Abstract
E-Learning, much like any other communication processes, has been significantly shaped by technological evolution. In its original form, e-Learning aimed to bring the education closer to people, making it more modular and personalized. However, in reality, we observe that it represents a separation between student and teacher, simplifying this relationship to the exchange of "text-based messages", leaving aside all the important contextual richness of the classroom. We are addressing this issue by devising a contextual layer for e-Learning platforms. Particularly, in this paper we describe a solution to convey information about the level of stress of the students so that the teacher can take better and more informed decisions concerning the management of the learning process.

Abstract
In our living, we often have a sense of being tired due to a mental or physical work, plus a feeling of performance degradation even in the accomplishment of simple tasks. However, these mental states are often not consciously felt or are ignored, an attitude that may result in human failures, errors and even in the occurrence of health problems or on a decrease in the quality of life. States of fatigue may be detected with a close monitoring of some indicators, such as productivity, performance or even the health states. In this work it is proposed a model and a prototype to detect and monitor fatigue based on some of these items. We focus specifically on mental fatigue, a key factor in an individual's performance. With this approach we aim to develop leisure and work context-aware environments that may improve the quality of life and the individual performance of any human being.

Abstract
The process of devising solutions for conflict resolution generally configures a challenging task. There exist different approaches to address the problem, namely the use of case-based models or even relying on the parties themselves to perform the task. From a computational point of view, these problems generally represent a NP-complete problem. In order to surpass this shortcoming, in this paper it is presented a biologically inspired method to deal with the problem in which genetic algorithms are used to create possible solutions for a given dispute. The approach presented is able to generate a broad number of diverse solutions that cover virtually the whole search space for a given problem. This approach provides better results than a case-based approach since: (1) it is independent of the legal domain and (2) it does not depend on the number and quality of cases present in a database. The results of this work are being applied in a negotiation tool that is part of the UMCourt conflict resolution platform.