Abstract
Having knowledge about social interactions as a basis for informed decision support in situations of conflict can be determinant. However, lower attention is given to the social network interpretation process in conflict management approaches. The main objective of the work presented here is to identify how the parties' social networks correlate to their negotiation performance and how this can be formalized. Therefore, an experiment was set up in which was tried to streamline all the relevant aspects of the interaction between the individual and its environment that occur in a rich sensory environment (where the contextual modalities were monitored). This research explicitly focuses on the idea that an Ambient Intelligence system can create scenarios that augment the possibilities of reaching a positive outcome taking into account the role of contextualized social relationships in various conflict management strategies.

Abstract
The society is changing towards a new paradigm in which an increasing number of old adults live alone. In parallel, the incidence of conditions that affect mobility and independence is also rising as a consequence of a longer life expectancy. In this paper, the specific problem of falls of old adults is addressed by devising a technological solution for monitoring these users. Video cameras, accelerometers and GPS sensors are combined in a multi-modal approach to monitor humans inside and outside the domestic environment. Machine learning techniques are used to detect falls and classify activities from accelerometer data. Video feeds and GPS are used to provide location inside and outside the domestic environment. It results in a monitoring solution that does not imply the confinement of the users to a closed environment.

Abstract
In our daily life, we often have the feeling of being exhausted due to mental or physical work, and a sense of performance degradation in the execution of simple tasks. The maximum capacity of operation and performance of an individual, whether physical or mental, usually also decreases gradually as the day progresses. The loss of these resources is linked to the onset of fatigue, which is particularly noticeable in long and demanding tasks or repetitive jobs. However, good management of the working time and effort invested in each task, as well as the effect of breaks at work, can result in better performance and better mental health, delaying the effects of fatigue. This paper details a non-invasive approach on the monitoring of fatigue of a human being, based on the analysis of the performance of his interaction with the computer.

Abstract
Recent research shows that our performance and satisfaction at work depends more on motivational factors than the number of hours or the intensity of the work. In this paper we propose a framework aimed at managing motivation to improve workplace indicators. The key idea is to allow team managers and workers to negotiate over the conditions of the tasks so as to find the best motivation for the worker within the constraints of what the organization may offer.

Abstract
Litigation in court is still the main dispute resolution mode. However, given the amount and characteristics of the new disputes, mostly arising out of electronic contracting, courts are becoming slower and outdated. Online Dispute Resolution (ODR) recently emerged as a set of tools and techniques, supported by technology, aimed at facilitating conflict resolution. In this paper we present a critical evaluation on the use of Artificial Intelligence (AI) based techniques in ODR. In order to fulfill this goal, we analyze a set of commercial providers (in this case twenty four) and some research projects (in this circumstance six). Supported by the results so far achieved, a new approach to deal with the problem of ODR is proposed, in which we take on some of the problems identified in the current state of the art in linking ODR and AI.

Abstract
Negotiation is a collaborative activity that requires the participation of different parties whose behaviors influence the outcome of the whole process. The work presented here focuses on the identification of such behaviors and their impact on the negotiation process. The premise for this study is that identifying and cataloging the behavior of parties during a negotiation may help to clarify the role that stress plays in the process. To do so, an experiment based on a negotiation game was implemented. During this experiment, behavioral and contextual information about participants was acquired. The data from this negotiation game were analyzed in order to identify the conflict styles used by each party and to extract behavioral patterns from the interactions, useful for the development of plans and suggestions for the associated participants. The work highlights the importance of the knowledge about social interactions as a basis for informed decision support in situations of conflict.