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Publications

Publications by Carlos Rompante Cunha

2019

Information and communication technologies and social networks in tourism - The case of Porto Santo Island [As tecnologias da informação e comunicação e as redes sociais no turismo - caso da Ilha de Porto Santo]

Authors
Natal, N; Cunha, CR; Morais, EP;

Publication
Iberian Conference on Information Systems and Technologies, CISTI

Abstract
This paper aims to understand the importance of ICT (Information and Communication Technologies) in the tourism sector, focusing on the Island of Porto Santo. We are in an increasingly digital world and information and communication technologies represents a way to be up to date and present in the market. The use of social networks by companies, are used as means of communication and promotion, with the purpose of understanding the behavior of tourist consumers. In order to understand the importance of ICT and social networks in the tourism sector of the Island of Porto Santo, a questionnaire was prepared and distributed in several places on the Island of Porto Santo. The results are presented in this article. For a better understanding of ICT and social networks, a literature review on the topic was also carried out. © 2019 AISTI.

2019

Location based mobile services & Context-aware: An approach to the tourism sector

Authors
Carvalho, A; Morais, EP; Cunha, CR;

Publication
Proceedings of the 32nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth

Abstract
In a market dominated by many mobile applications for all purposes, there is currently no visible application of cultural content or commercial content to support the tourist when traveling to Mirandela. Such applications currently available to the tourism industry are limited in content and cultural offerings, and commercial applications only communicate with their partners and have no cultural content.This work presents a framework of a mobile application implementation to support the tourist information needs when he is visiting Mirandela in which interest points are combined with commercial content.This solution allows the tourist to have only one application that integrates the contents that he wishes/subscribe, both cultural and commercial, creating a parametrizable universal profile that can be accessed by any of the entities in the system. In addition to the tourist benefiting from this solution that facilitates the exploration of interest points in Mirandela, the entities involved in the system will also benefit because they are able to increase the dissemination of their products and/or services and thereby increase their market potential and consequently their sales. Copyright © 2018 International Business Information Management Association (IBIMA).

2019

A Location-Based and Contextualized Mobile Services Approach To Providing Information and Services in the Tourism Industry

Authors
CARVALHO, A; MORAIS, EP; CUNHA, CR;

Publication
IBIMA Business Review

Abstract

2021

Digital Marketing and Big Data: a bibliometric analysis of scientific production from the Scopus database

Authors
Morais, EP; Rompante Cunha, C; Sousa, JP;

Publication
2021 16th Iberian Conference on Information Systems and Technologies (CISTI)

Abstract

2021

Digital Marketing and Big Data: A bibliometric analysis of scientific production from the Scopus database [Marketing Digital e Big Data: uma análise bibliométrica da produção científica na base de dados scopus]

Authors
Morais, EP; Cunha, CR; Sousa, JP;

Publication
Iberian Conference on Information Systems and Technologies, CISTI

Abstract
To identify the most frequently developed topics in the area of Big Data and Digital Marketing, a quantitative analysis was developed in December 2020. This analysis was focused on 750 publications and later on 67 publications on Big Data and Digital Marketing from the Scopus database. A bibliometric analysis was developed using the VOSviewer software and the technique of term co-occurrence and author co-authorship. Clusters were found for each of the analyzed situations. © 2021 AISTI.

2015

Modelling a supplier quality management system

Authors
Sousa, JP; Cunha, CR; Morais, EP; Gomes, JP;

Publication
Proceedings of the 26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, IBIMA 2015

Abstract
This paper presents the study of modeling a quality supplier management system, based on a particular case of a Portuguese company in the auto industry that supplies parts to the major automobile manufacturers. For this, a study of a practical case of Supplier Quality Management (SQM) that follow the ISTO/TS 16949 standard was done, to analyze the functioning of their processes. Finally, a model is proposed streamline and automate supplier performance management processes, with the aim of improving the efficiency throughout the supplier chain.

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