Abstract
Information is a crucial asset to successful internationalization, as it allows to reduce risks and uncertainty and to facilitate international expansion. Information about foreign markets and activities can be obtained by companies from internal or external sources, and in formal or informal ways. Industrial business associations (IBAs) are one of the external information sources. Due to their resource constraints, small and medium enterprises (SMEs) tend to highly depend on the services and information of IBAs to expand their business overseas. However, to improve their role in supporting SME internationalization, one important development is for IBAs to evolve towards more collaborative networks, by sharing more organized and valued information with their associates, but also by fostering information flows and more collaborations between them. This paper contributes to this view by synthetizing current data and information sources to support SME internationalization, based on a literature review, on interviews with Portuguese IBAs, and on expert opinion. An innovative aspect is to present a first instantiation of a socio-semantic model, opening paths for further developments in this area, and contributing to the community of Collaborative Networks. © IFIP International Federation for Information Processing 2017.

Abstract
In the era of information overflow, the effective implementation of models for managing multiple information streams may contribute to organizations' decision-making capabilities. Even though literature has proposed several information management models, little has been described about their implementation in real-world settings. This paper presents a case study on the usage of an information management model in the implementation of a collaborative system in a supply network. The case application analysis reinforces the value of using information management models to account for cultural aspects in the mapping of information needs and in the analysis of multiple stakeholders' requirements.

Abstract
The process of establishing the ontology objectives by the stakeholders is fundamental for the ontology success. This process is unstructured by nature, being a continuum from the initial discussion of the purpose to the first agreed conceptual representation. The inherent (inter) subjectivity of the process and their outcomes together with an excessive informality are perhaps the reasons for being overlooked in the literature. This paper proposes an approach integrating competency questions (CQ) and conceptual graphs to the support of domain experts and knowledge specialists in defining the purpose and fundamental conceptual commitments of the ontology to be developed. The approach was experimented and validated with experts in a project in the chemical-pharmaceutical industry.

Abstract
A rigorous evaluation of an artifact is one of the fundamental aspects to be considered in Design Science Research projects. This evaluation part becomes even more difficult when a large variety of artifacts must be designed for a project. This can be a challenge for the field of Collaborative Networks, which involves knowledge from several scientific disciplines. Case studies are one of the evaluation methods in Design Science Research that are used for an ex-post evaluation of artifacts. However, we argue that this method can also be used for the ex-ante evaluation, mainly when multidisciplinary research is being carried out. Therefore, the main objective of this paper is to present and discuss a multidisciplinary project of Collaborative Networks using case studies before and after the design of the artifacts. On top of the Design Science Research guidelines, this research is supported by knowledge from Business and Management Studies on how to effectively design and perform Case Study Research for artifact evaluation.

Abstract
Purpose - This paper aims to study and explore the activities and the use of institutional network resources by industrial business associations (IBAs) to support and facilitate internationalisation processes of small-and medium-sized enterprises (SMEs). Other goals are to understand the internationalisation follow-up process and the future vision of IBAs to improve this internationalisation support. Design/methodology/approach - Based on empirical evidence and following an abductive approach, this paper presents a qualitative exploratory field research, providing insights from interviews performed with 20 IBAs based in Portugal. Findings - The findings suggest that the current institutional network support to internationalisation is mainly provided through promotional activities; counselling, training and technical and legal support; information sharing; and cooperation with other institutional entities. Each support category is explored and explained and a new conceptual model is developed to represent these findings. Regarding the internationalisation follow-up, IBAs provide a continuous support for the international operations by using some instruments and mechanisms to assist SMEs after an internationalisation initiative. Finally, collaboration and the use of new information technology are the main aspects to improve IBAs' support in a near future. Research limitations/implications - The qualitative methodological approach adopted in this work can imply a larger difficulty to obtain a generalisation of the findings. Another limitation is that the participating IBAs are based in only one country. Practical implications - Findings can help SMEs to understand the functioning and the benefits of using the institutional network resources of IBAs in overcoming their lack of resources to operate in international markets. IBAs can also understand their current position in terms of internationalisation support and think about new ways for improving this support. Originality/value - This paper contributes to a better understanding of the influence of institutional networks in SME internationalisation by exploring the specific role of one of the institutional actors rather than focusing on the institutional network as a whole. Therefore, this study details the current activities and uncovers other types of support provided by IBAs that are not based on export promotion programmes. New knowledge is also obtained about the specific information content, information sources and means and channels of information sharing used by IBAs for supporting SME internationalisation.

Abstract
The development of new products or processes involves the creation, re-creation and integration of conceptual models from the related scientific and technical domains. Particularly, in the context of collaborative networks of organisations (CNO) (e.g. a multi-partner, international project) such developments can be seriously hindered by conceptual misunderstandings and misalignments, resulting from participants with different backgrounds or organisational cultures, for example. The research described in this article addresses this problem by proposing a method and the tools to support the collaborative development of shared conceptualisations in the context of a collaborative network of organisations. The theoretical model is based on a socio-semantic perspective, while the method is inspired by the conceptual integration theory from the cognitive semantics field. The modelling environment is built upon a semantic wiki platform. The majority of the article is devoted to developing an informal ontology in the context of a European R&D project, studied using action research. The case study results validated the logical structure of the method and showed the utility of the method.