2021
Authors
Barbosa, B; Mandavi, M; Oliveira, Z; Chkoniya, V;
Publication
ASIAN JOURNAL OF BUSINESS AND ACCOUNTING
Abstract
Manuscript type: Research paper Research aims: This study aims to shed light on the factors that facilitate online purchase of perfume. It specifically: 1) explores the antecedents of online purchase behaviour in the case of experience goods; 2) analyses the motivations, perceived benefits and perceived risks associated with online purchase of perfume; and 3) identifies perfume e-shoppers' profiles. Design/Methodology/Approach: A qualitative research approach involving interviewing 27 perfume e-shoppers from Brazil, Iran and Portugal was adopted. Research findings: The findings of this study reveal that there are three types of perfume e-shoppers: 1) experienced e-shoppers, 2) bargain e-seekers, and 3) expert e-shoppers. Competitive prices, enjoyable online experiences and greater varieties of perfumes are among the perceived benefits that motivate the online shoppers. The inability to test the perfumes, particularly those that are never tried before, appears to be the major drawback. Theoretical contribution/Originality: This study provides interesting cues on a topic that has so far been disregarded by the literature despite its growing importance as a business sector-online purchase of perfumes. It offers the categorisation of three e-shopper profiles, based on consumers' narratives, and highlighted the importance of further addressing the dynamic nature of consumer behaviours, particularly in the online context. Practitioner/Policy implications: The findings show that the main trigger of buying perfume online is the price discounts, which is particularly important to less experienced Web shoppers. This indicates that experience goods such as perfume should, at the initial stage, be sold in stores that offer an assortment of products. Online perfume stores should consider alternatives to provide perfume testing. Research limitation/Implications: Purposive sampling does not allow results' generalisation; hence future research is needed to further validate the findings.
2017
Authors
Simões, D; Barbosa, B; Pinto, C;
Publication
Education Policy Analysis Archives
Abstract
The MOOC (Massive Open Online Courses) are the latest training model offered. They are online training courses, open and free, and for massive access. But are these features enough to attract potential participants? What are the characteristics of those who are most likely to enroll in a MOOC? To address these and other underlying issues a quantitative methodology was adopted, in the form of an online survey. The study was applied to the adult population of Aveiro district (Portugal) with over nine years of schooling. The sample consists of 424 individuals, and its sociodemographic characteristics equivalent to the population under study. 86.6% of the participants were unaware of the MOOC concept, but there are no significant differences in perceptions about the MOOC among those who knew and those who did not know the concept. The intention to participate in a MOOC is higher among the younger, the ones who have an academic degree, the more autonomous in terms of learning, the ones that have higher Internet and social network skills, the ones who already knew the concept, and who predict change on their employment status. This study provides clues to the identification of target segments and promotion strategies for MOOCs offered in Portugal.
2020
Authors
Barbosa, B; Santos, C; Prado Meza, CM;
Publication
Revista Lusofona de Educacao
Abstract
Internationalization at Home (IaH) is the most accessible approach for internationalizing education, as it does not involve mobility or considerable investment. This article discusses results of two distinct IaH initiatives: a 4-week collaboration between students from a Portuguese university and a Mexican university, and a set of activities conducted throughout one semester in a multicultural classroom in one Portuguese university. The analysis shows that, despite the clear differences of the two initia-tives, they provided very interesting outcomes, with students recogniz-ing the development of intercultural communication skills and other soft skills, which were perceived as adding value to the learning process and to their future professional careers.
2023
Authors
Barbosa, B; Marques, I; Santos, CA;
Publication
INTERNATIONAL JOURNAL OF BUSINESS AND SOCIETY
Abstract
Happiness at work has been increasingly attracting the attention of academics and human resources managers. Literature on the topic provides clear evidence of the benefits for companies resulting from the adoption of strategies that promote happiness among employees. Despite its growing popularity, companies that define and implement a happiness strategy within their internal marketing are still scarce, particularly small and medium companies (SMEs). This paper illustrates the impact of happiness at work perceived by employees of SMEs at three levels: in themselves, in customers, and in the business's success, in the particular case of companies that do not implement such strategies. The research question was: what is the perception of employees on happiness at work outcomes when the company has no explicit strategy to promote it? This article includes a qualitative study comprising twelve semi-structured interviews with employees who directly deal with customers while working in various B2C companies that do not have a defined strategy to stimulate happiness at work. The study shows employees' acknowledgment of the multidimensional impacts of happiness at work, which makes them more motivated, productive, and more able to influence their relationships with customers positively. Based on these findings, even when lacking clear corporate strategies to improve happiness at work, the company is still expected to benefit in terms of customer loyalty and overall profitability, as well as in terms of employees' affective commitment.
2021
Authors
Clara, S; Barbosa, B;
Publication
Handbook of Research on Contemporary Storytelling Methods Across New Media and Disciplines
Abstract
The main objective of this chapter is to explore how cities and regions can use digital storytelling strategies to reach and engage with their target audiences. Despite the growing body of literature regarding digital storytelling, the contributions and examples about regions and cities are still scarce. This chapter analyses the storytelling strategies of promotional campaigns regarding three cities and two regions around the world. Using a theory-driven framework, each storytelling example is dissected and interpreted. This study demonstrates that digital storytelling is worth consideration, as it offers a relevant set of advantages for marketing and communication managers, and enables the development of the place image and a consistent communication of its identity that can be co-created with various stakeholders, including the target audiences. It also shows that there are a diversity of approaches that can be adapted by place branding strategies, namely in terms of narrative, perspectives, and medium components. © 2021, IGI Global.
2023
Authors
Barbosa, B; Anana, E;
Publication
CUADERNOS DE GESTION
Abstract
This article examines the impact of digital influencers ' recommendations, especially Instagrammers, on the pur-chase intention of healthy food. In addition to the direct influence of source credibility on behavioral intention, the study also examines the influence of self-brand congruence and consumers' involvement with healthy food on purchase intention. To test research hypotheses, a quantitative study was conducted with 221 Portuguese con-sumers. High and low involvement with healthy food groups were classified by K-Means Clustering, and the analysis of the structure and the measurement models was performed by using Smart-PLS software. The results confirmed that Instagrammers' credibility drives self-brand congruence and purchase intention for healthy food. It was also confirmed that the involvement with healthy food moderates the influence of self-brand congruity and Instagrammers' credibility on consumers' intention to purchase healthy food, and that brand self-congruence partially mediates the influence of Instagrammers' credibility on purchase intention. Overall, this work offers rel-evant insights for both marketing managers and researchers, as it demonstrates the importance of considering the indirect effects of source credibility on purchase intention of healthy food and of comparing consumers with high and low product involvement to effectively evaluate the impact of digital influencers' in healthy food endorsement.
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