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Publications

Publications by HumanISE

2024

Automatic Quality Assessment of Wikipedia Articles-A Systematic Literature Review

Authors
Moas, PM; Lopes, CT;

Publication
ACM COMPUTING SURVEYS

Abstract
Wikipedia is the world's largest online encyclopedia, but maintaining article quality through collaboration is challenging. Wikipedia designed a quality scale, but with such a manual assessment process, many articles remain unassessed. We review existing methods for automatically measuring the quality of Wikipedia articles, identifying and comparing machine learning algorithms, article features, quality metrics, and used datasets, examining 149 distinct studies, and exploring commonalities and gaps in them. The literature is extensive, and the approaches follow past technological trends. However, machine learning is still not widely used by Wikipedia, and we hope that our analysis helps future researchers change that reality.

2024

Strengthening the Resilience and Perseverance of Rural Accommodation Enterprises in the Iberian Depopulated Areas through Enterprise Architecture

Authors
Silveira, RA; Mamede, HS;

Publication
SUSTAINABILITY

Abstract
The research objective of this work is to develop and evaluate an enterprise architecture for rural accommodation in the Iberian Peninsula that responds to the demand of the remote labor market. Through an extensive literature review and the application of ArchiMate modeling, this study focuses on providing an enterprise architecture that promotes business resilience and environmental sustainability and boosts the local economy. The proposed enterprise architecture is remotely evaluated by experts, highlighting potential benefits, challenges, and areas for improvement. The results show that the proposed enterprise architecture has the potential to improve the long-term success of rural lodging businesses, enhance the customer experience, promote sustainability, and contribute to economic growth in rural areas through value exchange among stakeholders. The ArchiMate model provides a holistic perspective on stakeholder interactions and interoperability across all functional business areas: Customer Service, Product Management, Omnichannel Commerce, Human Resources, Business Strategy, Marketing, and Sustainability Management. The idea is to empower rural lodging businesses to create a better customer experience, achieve energy and environmental efficiency, contribute to local development, respond quickly to regulatory changes and compliance, and develop new revenue streams. The main goal is to improve offers, mitigate seasonal effects, and reverse the continuous cycle of decline in areas with low population density. Therefore, this ArchiMate modeling can be the initial basis for the digitization or expansion of the rural lodging industry in other geographies.

2024

Creating Learning Organizations Through Digital Transformation

Authors
Mamede, HS; Santos, A;

Publication
Advances in Human Resources Management and Organizational Development

Abstract

2024

Framework for adaptive serious games

Authors
Pistono, AMAD; dos Santos, AMP; Baptista, RJV; Mamede, HS;

Publication
COMPUTER APPLICATIONS IN ENGINEERING EDUCATION

Abstract
Professional training presents a significant challenge for organizations, particularly in captivating and engaging employees in these learning initiatives. With the ever-evolving landscape of workplace education, various learning modes have emerged within organizations, and e-learning stands out as a prominent choice. This increasingly cost-effective and adaptable solution has revolutionized training by facilitating numerous learning activities, including the seamless integration of educational games driven by cutting-edge technologies. However, incorporating serious games into educational and professional settings introduces its own set of challenges, particularly in quantifying their tangible impact on learning and assessing their adaptability across diverse contexts. Organizations require a consistent framework to guide best practices in implementing e-learning combined with serious games in professional training. The primary objective of this research is to bridge this gap. Rooted in the methodology of Design Science Research, it aims to provide a comprehensive framework for creating and assessing adaptive serious games that achieve desired learning and engagement outcomes. The overarching goal is to enhance the teaching-learning process in professional training, ultimately elevating student engagement and boosting learning outcomes to new heights. The proposal is grounded in a review of literature, expert insights, and user experiences with Serious Games in professional training, considering learning outcomes and forms of adaptation as essential characteristics for developing or evaluating Serious Games. The result is a framework designed to guide learners toward improved learning outcomes and increased engagement. The proposal underwent evaluation through triangulation, involving focus groups and expert interviews. Additionally, it was utilized in the development and assessment of a Serious Game, offering new insights and application suggestions. This experiment provided an evaluation of the framework based on real courses. In summary, this investigation contributes to the development of evidence-based approaches for the effective use of Serious Games in professional training.

2024

SMEs Recruitment Processes Supported by Artificial Intelligence: A Position Paper

Authors
Trovão, H; Mamede, HS; Trigo, P; Santos, V;

Publication
Lecture Notes in Networks and Systems

Abstract
Human resources play a crucial role in the success of small- and medium-sized enterprises (SMEs), and in today’s competitive recruitment landscape, leveraging technology can be instrumental in enhancing these processes. Organizations and HR departments increasingly adopt artificial intelligence solutions to streamline recruitment and selection procedures. By doing so, SMEs can improve operational efficiency while enabling human resource (HR) specialists to focus on crucial tasks, enhancing candidate experience throughout the recruitment process. However, adopting artificial intelligence (AI) in recruitment remains limited among SMEs. We can attribute this to various factors, including a need for more capacity among SME managers to evaluate and leverage AI’s potential and concerns related to costs and risks associated with its implementation. Given that SMEs constitute 90% of businesses and contribute over 50% of global employment, it is crucial to address this issue and research ways to enhance recruitment processes specifically tailored for SMEs. Our research aims to explore the benefits, challenges, and necessary organizational resources for SMEs to adopt AI effectively in recruitment processes. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.

2024

Enhancing Object Detection in Maritime Environments Using Metadata

Authors
Fernandes, DS; Bispo, J; Bento, LC; Figueiredo, M;

Publication
PROGRESS IN PATTERN RECOGNITION, IMAGE ANALYSIS, COMPUTER VISION, AND APPLICATIONS, CIARP 2023, PT II

Abstract
Over the years, many solutions have been suggested in order to improve object detection in maritime environments. However, none of these approaches uses flight information, such as altitude, camera angle, time of the day, and atmospheric conditions, to improve detection accuracy and network robustness, even though this information is often available and captured by the UAV. This work aims to develop a network unaffected by image-capturing conditions, such as altitude and angle. To achieve this, metadata was integrated into the neural network, and an adversarial learning training approach was employed. This was built on top of the YOLOv7, which is a state-of-the-art realtime object detector. To evaluate the effectiveness of this methodology, comprehensive experiments and analyses were conducted. Findings reveal that the improvements achieved by this approach are minimal when trying to create networks that generalize more across these specific domains. The YOLOv7 mosaic augmentation was identified as one potential responsible for this minimal impact because it also enhances the model's ability to become invariant to these image-capturing conditions. Another potential cause is the fact that the domains considered (altitude and angle) are not orthogonal with respect to their impact on captured images. Further experiments should be conducted using datasets that offer more diverse metadata, such as adverse weather and sea conditions, which may be more representative of real maritime surveillance conditions. The source code of this work is publicly available at https://git hub.com/ipleiria-robotics/maritime-metadata-adaptation.

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