2021
Authors
Chen, X; Barbosa, S; Paatero, J; Kulmala, M; Junninen, H;
Publication
Abstract
2021
Authors
Barbosa, S; Amaral, G; Almeida, C; Dias, N; Ferreira, A; Camilo, M; Silva, E;
Publication
Abstract
2021
Authors
Barbosa, S; Camilo, M; Almeida, C; Amaral, G; Dias, N; Ferreira, A; Silva, E;
Publication
Abstract
2021
Authors
Branco, F; Pereira, L; Goncalves, R; Martins, J;
Publication
2021 16th Iberian Conference on Information Systems and Technologies (CISTI)
Abstract
2021
Authors
Branco, F; Pereira, L; Gonçalves, R; Martins, J;
Publication
Iberian Conference on Information Systems and Technologies, CISTI
Abstract
Information and communication technologies provide their users with permanent global connectivity through a wide range of devices and with the Internet as their main support. Currently assuming a very significant economic relevance for a considerable group of countries, the Tourism sector is in the mindset of a digital transformation, in the scope of which a good part of its services is evolving towards ICT and Internet supported versions. In this context, the assurance of universal access to websites (Web accessibility) that support the businesses of organizations in this sector gains special relevance. This article presents an analysis at the level of Web accessibility of 240 websites directly related to the tourism sector, using TAW-Test de Acessibilidad Web evaluation tool. Despite the growing concern to provide more and more inclusive means, the overwhelming majority of websites did not reach the minimum level of accessibility, thus not assuring properly functional access for those who have a disability or limitation. © 2021 AISTI.
2021
Authors
Plácido, B; Proença, S; Moreira, D; Boução, L; Branco, F; Au Yong Oliveira, M;
Publication
Advances in Intelligent Systems and Computing
Abstract
This exploratory study aims to shed light on the e-commerce phenomenon and the impact of the pandemic COVID-19, namely in a period of social distancing and isolation. We study two prominent examples, via secondary data: Japan and the USA. We then analyze digital consumption behaviors and patterns in Portugal. For this, a questionnaire was created - using Google Forms - where both quantitative and qualitative perspectives were gathered. The research sample was a convenience sample, popular in business research, and it included 185 responses from Portuguese citizens. Through a cautious analysis of the primary data obtained, it was possible to compare the consumption levels in an ante- and post-COVID-19 context; what type of products are the most pursued; by whom they are most sought after; what are the most used platforms; and, additionally, the satisfaction levels regarding the use of these platforms. No statistically significant association (chi-square statistic) was found between gender or age and the preference for physical versus online stores. The data also uncovers that there is still a general preference for a more secure, traditional way of life in Portugal due to the fact that people still reveal some insecurities and fears regarding shopping through the Internet and a preference to buy in physical stores, which clearly leads people, in general, to buy online not so regularly as in other countries. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.
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