Pedro Campos

Abstract
In many e-commerce platforms user communities share product information in the form of reviews and ratings to help other consumers to make their choices. This study develops a new theoretical framework generating a bipartite network of products sold by Amazon.com in the category musical instruments, by linking products through the reviews. We analyze product rating and perceived helpfulness of online customer reviews and the relationship between the centrality of reviews, product rating and the helpfulness of reviews using Clustering, regression trees, and random forests algorithms to, respectively, classify and find patterns in 2214 reviews. Results demonstrate: (1) that a high number of reviews do not imply a high product rating; (2) when reviews are helpful for consumer decision-making we observe an increase on the number of reviews; (3) a clear positive relationship between product rating and helpfulness of the reviews; and (4) a weak relationship between the centrality measures (betweenness and eigenvector) giving the importance of the product in the network, and the quality measures (product rating and helpfulness of reviews) regarding musical instruments. These results suggest that products may be central to the network, although with low ratings and with reviews providing little helpfulness to consumers. The findings in this study provide several important contributions for e-commerce businesses' improvement of the review service management to support customers' experiences and online customers' decision-making.

Abstract
In this paper we introduce and develop the concept of interval-weighted networks (IWN), a novel approach in Social Network Analysis, where the edge weights are represented by closed intervals composed with precise information, comprehending intrinsic variability. We extend IWN for both Newman's modularity and modularity gain and the Louvain algorithm, considering a tabular representation of networks by contingency tables. We apply our methodology to two real-world IWN. The first is a commuter network in mainland Portugal, between the twenty three NUTS 3 Regions (IWCN). The second focuses on annual merchandise trade between 28 European countries, from 2003 to 2015 (IWTN). The optimal partition of geographic locations (regions or countries) is developed and compared using two new different approaches, designated as Classic Louvain and Hybrid Louvain , which allow taking into account the variability observed in the original network, thereby minimizing the loss of information present in the raw data. Our findings suggest the division of the twenty three Portuguese regions in three main communities for the IWCN and between two to three country communities for the IWTN. However, we find different geographical partitions according to the community detection methodology used. This analysis can be useful in many real-world applications, since it takes into account that the weights may vary within the ranges, rather than being constant.

Abstract
Luxembourg, known for its immigration history, attracts immigrants to work. This study analyses different immigrant groups in the labour market from 2014 to 2022 by using Labor Force Survey (LFS) data, Symbolic Data Analysis (SDA), and the Monitoring the Evolution of Clusters (MEC) framework.Based on the birthplace and length of residence in Luxembourg, in each year, microdata were aggregated into 21 symbolic objects. They were primarily described by 16 modal variables which are multi-valued variables with a frequency attached to each category. Moreover, clustering using complete linkage and the Chernoff's distance was applied. The Heuristic Identification of Noisy Variables (HINoV) suggested that with just six variables, objects may be grouped homogeneously. The MEC framework traced temporal relations and transitions between the clusters, revealing some movements across the different years.Results indicate that people from the European Union (EU) and Neighbouring countries have similar profiles while the Portuguese have opposite characteristics. The Luxembourgers are somewhere in between. Profiling people from non-EU countries was challenging.The data and methodology used make it easy to replicate the work in other nations, enabling comparison of results and monitoring to continue in the future.

Abstract
As we delve into how technology enhances supply chain management efficiency and tackles specific e-business challenges, we must recognize the critical synergy with recommendation systems. These systems align with digital transformation goals, enhancing customer experiences, enabling data-driven decisions, promoting innovation, and embracing a customer-centric approach. During the 2020 COVID-19 surge, e-commerce experienced increased activity, highlighting the significance of recommendation systems in forecasting new purchases. This chapter introduces a novel approach to understanding customer–product interactions through multilayer bipartite networks, employing a hybrid recommendation system with k-means and weighted slope one algorithms. This approach enhances clarity, explainability, and information gains, aiding tasks like inventory optimization. The study concludes that the model’s predicted results differ from the actual ratings and that the system is effective in improving decision-making processes and customer recommendations. © 2025 selection and editorial matter, Adelaide Martins and Carolina Machado.

Abstract
What is the relationship between data science, statistics, and Civic Statistics? Are they symbiotic, or are they in conflict? A graphic on the homepage of the American Statistical Association (https://www.amstat.org/ASA/about/home.aspx?hkey=6a706b5c-e60b-496b-b0c6-195c953ffdbc) reads BIGTENT statistics+data science, indicating their intended direction of travel—statistics and data science need to live together. Products of data science (including social media) have transformed modern life. We outline the idea of disruptive socio-technical systems (DST)—new social practices that have been made possible by innovative technologies, and which have profound social consequences—and we point to some examples of technologies that are, or have capacity to facilitate DST. Civic Statistics aims to address pressing social issues, and data science has created new concerns and also new approaches to work on social issues. Here, we argue that this should go beyond simply addressing known problems, and should include empowering citizens to engage in discussions about our possible futures, including the regulation of potential and actual DST. These are exciting times; there are new approaches to knowing about and understanding the world, many of them associated with data science, and students need to engage with these important epistemological issues as a key element in Civic Statistics skills. Here, we relate features of data science to features of Civic Statistics, and to dimensions of knowledge relevant to Civic Statistics. From the viewpoint of Civic Statistics, we argue that we have a responsibility to prepare students for their roles as spectators (understanding the nature and potential of data science products in creating DST), and as referees (having a political voice about which DST are acceptable and unacceptable), and as players (engaging with data science for their own and others’ benefit). We elaborate on the skills needed for these roles. We argue that citizens should use ideas and tools from data science to improve their lives and their environments. © Springer Nature Switzerl and AG 2022.