Lia Coelho Oliveira

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Abstract
An unprecedented outbreak pandemic caused disruption around the world. It had a strong impact on economic sector. Although, the pandemic accelerated the growth of e-commerce for specific categories as food retailer. As a result, several companies restructured their structures, in terms of IT and operations. During the first confinement, the operations and the website of SONAE MC were not prepared for the increase that existed due to the pandemic, COVID-19, causing disruption in the supply chain and long lead times. In this paper, it is explained how SONAE MC reduced its dependence on refrigerated vehicles, simplifying operations and reducing the costs of transporting products from online orders in vehicles with cargo space able to transport positive cold food and negative cold. It is also explained how innovation has ensured that products continue to be transported with quality and safety to all customers of the SONAE MC Darkstore. The result was the implementation of the proposed solution which may grow technologically once information and equipment are available.

Abstract
Previous literature shows that there are different environmental factors with different impacts on the adoption of technologies in a supply chain context. Thus, the adoption of technologies in supply chains may vary according to different environmental factors. Despite the existence of several studies about adoption of technologies in supply chain contexts that include environmental factors, there is a gap in identifying which environmental factors influence the adoption of digitalization technologies in supply chains. The purpose of this study is therefore to identify and analyze the environmental factors that influence the adoption of digitalization technologies in the supply chain. An exploratory qualitative research was conducted using semi-structured interviews with Portuguese managers of companies at several tiers of the automotive supply chain. Environmental factors were pointed as particularly critical drivers to promote the adoption of digitalization technologies in the automotive supply chain. Such adoption is mainly driven by the Original Equipment Manufacturer (OEM), through coercive and normative pressures over the other tiers of the supply chain. Relevant factors identified are: Compliance with standards and legislation, market and industry pressures, and benchmark the evolution of supply chain partners. This study contributes to the literature with new knowledge concerning new specificities of the environmental factors that showed an important influence on the adoption decision. © 2019 IEEE.

Abstract