Arnaldo Santos

Abstract
This chapter examines how Artificial Intelligence (AI) and Learning Analytics (LA) are transformingdistanceeducation, accelerated by the COVID-19 shift toe-learning. By using data from Learning Management Systems (LMS), these technologies can personalize learning, improve student retention, and automate tasks. AI, particularly machine learning, enables dynamic adaptation to student needs, while LA provides valuable insights for informed instructional decisions. However, ethical concerns, including data privacy and algorithmic bias, must be addressed to ensure equitable access and fair learning outcomes. The future of distance learning lies in responsible integration of AI and LA, creating immersive and inclusive educational experiences. © 2025 by IGI Global Scientific Publishing. All rights reserved.

Abstract
The ever-changing landscape of distance learning AI and learning analytics transforms engagement and efficiency in education. AI systems analyze behavior and performance data to provide real-time feedback for improved outcomes. Learning analytics further help educators to identify at-risk students while fostering better teaching strategies. By integrating AI with learning analytics, distance education becomes more inclusive, ensuring learners receive the support necessary to thrive in an increasingly digital and knowledge-driven world. AI and Learning Analytics in Distance Learning explores the development of distance learning. It examines the challenges of using these systems and integrating them with distance learning. The book covers topics such as AI, distance learning technology, and management systems, and is an excellent resource for academicians, educators, researchers, computer engineers, and data scientists. © 2025 by IGI Global Scientific Publishing. All rights reserved.

Abstract
This study aims to develop a methodology to assist Small and Medium Enterprises (SMEs) in effectively adopting Business Process Automation (BPA). Despite its growing importance in streamlining routine tasks and enabling employees to focus on more creative activities, numerous organizations face challenges in implementing BPA due to unclear procedures, insufficient knowledge of eligible processes, and uncertainty regarding the necessary technology. In response to these challenges, we introduce the Methodology for Business Process Automation (M4BPA), an artifact designed to guide SMEs through a structured BPA implementation process. The research follows the Design Science Research Methodology (DSRM). The requirements for the artifact came from the results of a previous Systematic Literature Review (SLR). M4BPA was demonstrated within real SME environments, providing solid evidence of its efficacy. The findings suggest that M4BPA significantly enhances SMEs' ability to implement BPA efficiently, offering a practical toolkit that facilitates the process. The novelty of this work lies in the development of a BPA methodology specifically tailored for SMEs, addressing existing gaps in current frameworks and providing a best-practice model for similar organizations. This research contributes to the intermediate results of a doctoral project, offering valuable insights for both practitioners and researchers in the field of BPA. © 2025 by the authors.

Abstract
Organizations find themselves at a pivotal crossroads in an era propelled by the sweeping tide of digital transformation, where the wake of the COVID-19 pandemic has reshaped the global landscape. Within these novel contexts, the imperative to cultivate Learning Organizations (LOs) has emerged as a beacon of adaptability and progress. Creating Learning Organizations Through Digital Transformation weaves the fabric of LOs within the digital tapestry, where minds perpetually expand, and learning begets learning. This journey hinges on the synergy of knowledge and digital prowess, as LOs harness data and digital content with finesse. From immersive learning to artificial intelligence, these technological frontiers reshape learning, spurring change. Unveiling the core concepts, implementations, and global impacts of LOs, this book is a compass for academics, researchers, and practitioners. It deciphers people capacities, digital contents, learning technologies, and evaluation, nurturing the symbiotic relationship between learning and transformation. Creating Learning Organizations Through Digital Transformation is the scholarly guidepost in a swiftly evolving landscape. It beckons to those attuned to academia and those shaping real-world organizations, resonating with the pursuit of knowledge in an era of unceasing change. © 2024 by IGI Global. All rights reserved.

Abstract
Professional training presents a significant challenge for organizations, particularly in captivating and engaging employees in these learning initiatives. With the ever-evolving landscape of workplace education, various learning modes have emerged within organizations, and e-learning stands out as a prominent choice. This increasingly cost-effective and adaptable solution has revolutionized training by facilitating numerous learning activities, including the seamless integration of educational games driven by cutting-edge technologies. However, incorporating serious games into educational and professional settings introduces its own set of challenges, particularly in quantifying their tangible impact on learning and assessing their adaptability across diverse contexts. Organizations require a consistent framework to guide best practices in implementing e-learning combined with serious games in professional training. The primary objective of this research is to bridge this gap. Rooted in the methodology of Design Science Research, it aims to provide a comprehensive framework for creating and assessing adaptive serious games that achieve desired learning and engagement outcomes. The overarching goal is to enhance the teaching-learning process in professional training, ultimately elevating student engagement and boosting learning outcomes to new heights. The proposal is grounded in a review of literature, expert insights, and user experiences with Serious Games in professional training, considering learning outcomes and forms of adaptation as essential characteristics for developing or evaluating Serious Games. The result is a framework designed to guide learners toward improved learning outcomes and increased engagement. The proposal underwent evaluation through triangulation, involving focus groups and expert interviews. Additionally, it was utilized in the development and assessment of a Serious Game, offering new insights and application suggestions. This experiment provided an evaluation of the framework based on real courses. In summary, this investigation contributes to the development of evidence-based approaches for the effective use of Serious Games in professional training.