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Supervised
thesis

Supervised thesis by Gabriela Beirão

Improving customer experience - Predictive Model of Billing Service Requests

Author Pedro Barros de Oliveira

Degree MSc

Year 2019

Institution UP-FEUP

Otimização da Eficiência Operacional: Modelo de Agendamento e Planeamento de Receção de Mercadorias

Author Daniela Patrícia Pires da Costa Marcelo

Degree MSc

Year 2019

Institution UP-FEUP

The Impact of Communication and Leadership in the Optimisation of Service Processes

Author Teresa Teles de Almeida

Degree MSc

Year 2019

Institution UP-FEUP

Setting Price and Discount Policy

Author Milena Lateva

Degree MSc

Year 2018

Institution UP-FEUP

Gym Retention Strategies - Study of Habit Formation

Author Mafalda Filipa Baptista de Oliveira

Degree MSc

Year 2018

Institution UP-FEUP

Influence of Product Attributes on Consumer Preference: Unveiling main purchasing drivers and innovation potentials in the sports apparel and footwear

Author Emil Marius Krehl

Degree MSc

Year 2018

Institution UP-FEUP

Perceived value of buying tourism services through an Online Travel Agency

Author Flávio Adriano Pires Fernandes

Degree MSc

Year 2017

Institution UP-FEUP

Estudo e melhoria de um serviço de e-commerce do retalho alimentar

Author Rui Pedro Rios Carneiro

Degree MSc

Year 2017

Institution UP-FEUP

Designing a service web platform in a B2B context

Author Stan Mihai

Degree MSc

Year 2017

Institution UP-FEUP

Designing a B2B digital communication marketing strategy in a consultancy context

Author Islem Ben Majdouba

Degree MSc

Year 2016

Institution UP-FEUP

Understanding the health care experience: the supportive role of technology in the elderly care sector

Author Helena Margarida Baldaia Carvalho Aguiar Moreira

Degree MSc

Year 2016

Institution UP-FEUP

Empreendedorismo Verde: As novas necessidades do consumidor verde em Portugal

Author Ana Margarida Tavares Castro Cruz

Degree MSc

Year 2016

Institution UP-FEUP

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