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About

About

Vitor Ricardo Santos holds an undergraduate in Management by the Polytechnic of Porto, a Master in Information Management by the Faculty of Engineering of the University of Porto, and a PhD in Technology and Information System by the University of Minho.

Vitor works full time as the director of the Information Resource Center at the U.S. Embassy in Lisbon, where he is responsible for the management and planning of resources and projects, as well as the development of partnerships with public and private institutions.

He is also a professor at the School of Technology and Management of the Polytechnic of Porto, where he lectures Project Management, Tool for Project Management, Information Systems, and Enterprise Integration.

He also collaborates as invited researcher at INESC TEC in the CESE unit, and as invited researcher at CIICESI at ESTG/IPP. His research topics include among others, information system, information and knowledge management, and collaborative networks of enterprises.

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Publications

2012

Information Management Barriers in Complex Research and Development Projects: an Exploratory Study on the Perceptions of Project Managers

Authors
Vítor Ricardo Santos; António Lucas Soares; João Álvaro Carvalho

Publication
KPM - Knowledge and Process Management, vol.19, no.1

Abstract
Many organizations depend on the success of rapidly deployed, limited time frame and multipartner projects as an important element of their business strategies. Information management is regarded as a critical and upmost important issue, especially in projects. Complex projects require additional team collaboration and a consistent information management strategy to support the development of the project. This paper reports the findings of an exploratory study on information management barriers in complex projects, particularly focusing issues and difficulties recognized by project participants and managers. Our study intends to fill the gap in empirical research regarding this subject and to provide new insights for project managers of complex projects to devise more effective information management strategies and tools to set up and run information technology platforms.

2012

Knowledge Sharing Barriers in Complex Research and Development Projects: an Exploratory Study on the Perceptions of Project Managers

Authors
Vítor Ricardo Santos; António Lucas Soares; João Álvaro Carvalho

Publication
KPM - Knowledge and Process Management, vol.19, no.1, pp.27-38

Abstract
Numerous projects are considered complex because of the number of stakeholders, the diversity of skills, and the uncertainty involved, requiring accurate information retrieval and management of the social interactions between different participants leading to efficient knowledge sharing. This paper reports the findings of an empirical study on knowledge sharing barriers and research and development (R&D) activities that occur in the context of complex project management. The study presents issues, difficulties, and practices acknowledged by project managers related to knowledge sharing and R&D (focused on activities that involve cooperation and collaboration). Particularly, we point out the following major knowledge sharing barriers: codification process, inadequate information technology, lack of initiative and strategy by the workers, and lack of time and resources. We also explained the following practices and issues regarding the collaborative R&D activities: information exchange