Abstract
With increasing use of computing systems while on the move and in constantly changing conditions, whether it is via mobile devices, wearable computers or embedded systems in the environment, time plays an increasingly important role in interaction. The way in which information is represented in an interface is fundamental to interaction with it, and how the information is used in the users tasks and activities. Dynamic representations where the user must perceive changes in the information displayed over time pose a further challenge to the designer. Very often this information is integrated with information from the environment in the performance of the user's tasks. The diminutive size and limited display capabilities of many ubiquitous and mobile computing devices further motivate careful design of these displays. In this paper we look at how time can be taken into account when reasoning about representational issues from the early stages of design. We look at a model which can be used to reason about these issues in a structured fashion, and apply it to an example.

Abstract
This paper looks at how to extend the type of analysis that can be done using interactor based models of interactive systems, the i2smv tool, and SMV. Originally, the type of analysis performed with i2smv/SMV was concerned with the exhaustive exploration of all possible behaviours of a device, with little direct consideration of the tasks it should support. The paper investigates how task related knowledge can be introduced into the approach in order to extend the range of properties that can be analysed.

Abstract

Abstract
This article presents the results of a qualitative study of a Portuguese bank regarding customer use of Internet banking integrated in a multi-channel offering that includes high street branches, telephone banking, and automatic teller machines. The results show that performance evaluation is a key factor influencing channel use. Customers tend to use the different service delivery systems in a complementary way, taking into account their assessment of the advantages and disadvantages of each one. Customer characteristics, and the type of financial operation, are also identified as important factors influencing this process. These results indicate that, in a multi-channel context, customer satisfaction with Internet services depends not only on the performance of this channel in isolation, but also on how it contributes to satisfaction with the overall service offering. © 2003, MCB UP Limited

Abstract
Geo-referenced data is usually acquired and then stored into an existing GIS. With the advent of Mobile Computing Devices (aka PDAs), the integration task can be avoided. We extended a PDA GIS visualization system (Mordomo) in order to allow the update of metadata. In this way the task of updating geo-referenced data can be done on-site. In order for the system to cope with different applications and file formats, we provide a transformation from/to GML, based upon the proposed OGC standard.

Abstract
This paper deals with some disturbances that reach the electric power systems. These problems originated some interest due to the changes of the electric loads characteristics, which were predominantly electromechanical and today are predominantly non-linear. This is due to the electronic systems involved. Results of some measurements performed in electric grid of the Oporto Engineering Faculty Campus and in the University of Vila Real (UTAD) are presented and some solutions that had been implemented for the related problems minimization are also described.