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Sobre a Engenharia e Gestão de Sistemas

Engenharia e Gestão de Sistemas

A investigação em Engenharia e Gestão de Sistemas procura fazer avançar o desenho, implementação e melhoria de sistemas de apoio à decisão, operações centradas no ser humano, inteligência, gestão tecnológica e inovação.

Os desafios significativos decorrem da otimização em organizações e redes complexas a múltiplos níveis, da conceção de serviços centrados no cliente e da gestão e política de inovação com base na tecnologia, visando melhorias no desempenho empresarial, produtividade, inovação, resiliência e sustentabilidade económica, social e ambiental.

notícias
Engenharia e Gestão de Sistemas

Três anos depois, SoTecIn Factory já acelera a inovação circular na indústria

Em 2022, arrancava, sob liderança do INESC TEC, e com o intuito de contribuir para o desenvolvimento de uma indústria mais sustentável e resiliente, o SoTecIn Factory. Três anos volvidos, o projeto juntou, num único evento, dezenas de tecnologias que foram desenvolvidas para potenciar a circularidade das cadeias de valor. Ao longo de dois dias, o SoTecIn Factory Start-up Day deu visibilidade a soluções circulares de elevado impacto nos setores dos plásticos e embalagens, têxtil e agroalimentar e quis aproximá-las de empresas e organizações interessadas em aumentar a circularidade dos seus processos.

29 maio 2025

Engenharia e Gestão de Sistemas

INESC TEC lidera projeto para facilitar a adoção de IA Generativa na indústria

O INESC TEC está a liderar um projeto que tem como objetivo tornar a Inteligência Artificial Generativa mais acessível, eficiente e aplicável ao contexto industrial.

27 maio 2025

Engenharia e Gestão de Sistemas

Digitalização no agroalimentar: um importante passo para a descarbonização

A digitalização desempenha um papel fundamental na descarbonização, atuando como um facilitador crítico da eficiência energética, da otimização de processos e da transição para operações mais sustentáveis. Num setor como o agroalimentar, onde o consumo energético é muitas vezes elevado, a transformação digital permite monitorizar e controlar o consumo de recursos em tempo real e apoiar a tomada de decisão baseada em dados.  É aqui que entra o INESC TEC: no âmbito do “Roteiro para a Descarbonização do Setor Agroalimentar” foram desenvolvidas e aplicadas metodologias específicas para apoiar a transformação digital das empresas do setor. Vamos descobrir?

26 maio 2025

Engenharia e Gestão de Sistemas

O mais importante encontro europeu de robótica e IA aconteceu em Estugarda e o INESC TEC marcou presença

Reconhecido como o mais importante ponto de encontro europeu nas áreas da robótica e da inteligência artificial (IA), o European Robotics Forum decorreu em Estugarda, no final de março. O INESC TEC não faltou à chamada e exibiu projetos e demonstrou tecnologias em stand próprio, para além da apresentação de um artigo científico.

30 abril 2025

Engenharia e Gestão de Sistemas

Como saber o que fazer para tornar as nossas casas energeticamente eficientes? Há um projeto europeu que nos quer ajudar

Estima-se que as casas, no espaço europeu, sejam responsáveis por aproximadamente 40% do consumo de energia da União Europeia e por 36% das emissões de gases com efeito de estufa. O DECODIT, um projeto europeu que conta com a participação do INESC TEC, vai apoiar a transição energética das habitações, através do desenvolvimento de serviços digitais para apoiar os cidadãos no processo de tomada de decisão de renovação e gestão da energia das suas casas. O objetivo é que estes serviços possam ajudar a escolher as soluções que melhor se adaptam às necessidades e contexto de cada pessoa.

18 fevereiro 2025

Publicações

2025

The impact of digital influencers on product/service purchase decision making-An exploratory case study of Portuguese people

Autores
Caiado, F; Fonseca, J; Silva, J; Neves, S; Moreira, A; Gonçalves, R; Martins, J; Branco, F; Au Yong Oliveira, M;

Publicação
EXPERT SYSTEMS

Abstract
The growing use of technology and social media has resulted in the emergence of digital influencers, a new profession capable of changing the mentalities and behaviours of those who follow them. This study arises to better understand the potential impact digital influencers might have on the Portuguese population's purchase behaviour and patterns, and for this purpose, seven hypotheses were formulated. An online questionnaire was conducted to respond to these theoretical assumptions and collected data from 175 respondents. A total of 129 valid answers were considered. It was possible to conclude that purchase intention does not necessarily translate into a purchase action. It was also concluded that the relationship between social network use and the purchase of products/services recommended by influencers is only statistically significant for Instagram. Furthermore, the individuals' generation is not statistically significant / linked with purchasing a product/service recommended by influencers. Yet further, a small percentage of respondents have also identified themselves as impulsive shoppers and perceived Instagram as their favourite social network. With the results of this study, it is also possible to state that the influencer's opinion was classified as the last factor considered in the purchase decision process. Additionally, there is a weak negative association between purchasing a product/service recommended by influencers with sponsorship disclosure and remunerated partnership, which decreases credibility and discourages purchasing, in Portugal, a feminine culture which dislikes materialism.

2024

Educational Practices and Strategies With Immersive Learning Environments: Mapping of Reviews for Using the Metaverse

Autores
Beck, D; Morgado, L; O'Shea, P;

Publicação
IEEE TRANSACTIONS ON LEARNING TECHNOLOGIES

Abstract
The educational metaverse promises fulfilling ambitions of immersive learning, leveraging technology-based presence alongside narrative and/or challenge-based deep mental absorption. Most reviews of immersive learning research were outcomes-focused, few considered the educational practices and strategies. These are necessary to provide theoretical and pedagogical frameworks to situate outcomes within a context where technology is in concert with educational approaches. We sought a broader perspective of the practices and strategies used in immersive learning environments, and conducted a mapping survey of reviews, identifying 47 studies. Extracted accounts of educational practices and strategies under thematic analysis yielded 45 strategies and 21 practices, visualized as a network clustered by conceptual proximity. Resulting clusters Active context, Collaboration, Engagement and Scaffolding, Presence, and Real and virtual multimedia learning expose the richness of practices and strategies within the field. The visualization maps the field, supporting decision-making when combining practices and strategies for using the metaverse in education, highlights which practices and strategies are supported by the literature, and the presence and absence of diversity within clusters.

2024

Energy-efficient job shop scheduling problem with transport resources considering speed adjustable resources

Autores
Fontes, DBMM; Homayouni, SM; Fernandes, JC;

Publicação
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH

Abstract
This work extends the energy-efficient job shop scheduling problem with transport resources by considering speed adjustable resources of two types, namely: the machines where the jobs are processed on and the vehicles that transport the jobs around the shop-floor. Therefore, the problem being considered involves determining, simultaneously, the processing speed of each production operation, the sequence of the production operations for each machine, the allocation of the transport tasks to vehicles, the travelling speed of each task for the empty and for the loaded legs, and the sequence of the transport tasks for each vehicle. Among the possible solutions, we are interested in those providing trade-offs between makespan and total energy consumption (Pareto solutions). To that end, we develop and solve a bi-objective mixed-integer linear programming model. In addition, due to problem complexity we also propose a multi-objective biased random key genetic algorithm that simultaneously evolves several populations. The computational experiments performed have show it to be effective and efficient, even in the presence of larger problem instances. Finally, we provide extensive time and energy trade-off analysis (Pareto front) to infer the advantages of considering speed adjustable machines and speed adjustable vehicles and provide general insights for the managers dealing with such a complex problem.

2024

A literature review of economic efficiency assessments using Data Envelopment Analysis

Autores
Camanho, AS; Silva, MC; Piran, FS; Lacerda, DP;

Publicação
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
This paper presents a literature review on Data Envelopment Analysis assessments of economic efficiency, covering methodological developments and empirical applications. We review the seminal models for economic efficiency measurement, involving the optimization of cost, revenue, and profit. The applications of the different modelling approaches are also discussed. Based on a content analysis of papers published between 1978 and 2020 in various sectors, the main areas of study are identified, and the pathways of research developments are discussed. Most studies are based on disaggregated quantity and price data. In addition, the use of panel data is prevalent compared to cross-sectional studies. There is a preponderance of input -oriented studies focused on cost efficiency rather than revenue or profit efficiency. Informed by the historical evolution of economic efficiency assessments portrayed in this review, we suggest directions for future developments. (c) 2023 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY license ( http://creativecommons.org/licenses/by/4.0/ )

2024

Synchronisation in vehicle routing: Classification schema, modelling framework and literature review

Autores
Soares, R; Marques, A; Amorim, P; Parragh, SN;

Publicação
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Abstract
The practical relevance and challenging nature of the Vehicle Routing Problem (VRP) have motivated the Operations Research community to consider different practical requirements and problem variants throughout the years. However, businesses still face increasingly specific and complex transportation re-quirements that need to be tackled, one of them being synchronisation. No literature contextualises syn-chronisation among other types of problem aspects of the VRP, increasing ambiguity in the nomenclature used by the community. The contributions of this paper originate from a literature review and are three-fold. First, new conceptual and classification schemas are proposed to analyse literature and re-organise different interdependencies that arise in routing decisions. Secondly, a modelling framework is presented based on the proposed schemas. Finally, an extensive literature review identifies future research gaps and opportunities in the field of VRPs with synchronisation.(c) 2023 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY license ( http://creativecommons.org/licenses/by/4.0/ )

2024

Deep Reinforcement Learning-Based Approach to Dynamically Balance Multi-manned Assembly Lines

Autores
Santos, R; Marques, C; Toscano, C; Ferreira, HM; Ribeiro, J;

Publicação
FLEXIBLE AUTOMATION AND INTELLIGENT MANUFACTURING: ESTABLISHING BRIDGES FOR MORE SUSTAINABLE MANUFACTURING SYSTEMS, FAIM 2023, VOL 1

Abstract
Assembly lines are at the core of many manufacturing systems, and planning for a well-balanced flow is key to ensure long-term efficiency. However, in flexible configurations such as Multi-Manned Assembly Lines (MMAL), the balancing problem also becomes more challenging. Due to the increased relevance of these assembly lines, this work aims to investigate the MMAL balancing problem, to contribute for a more effective decision-making process. Therefore, a new approach is proposed based on Deep Reinforcement Learning (DRL) embedded in a Digital Twin architecture. The proposed approach provides a close-to-reality training environment for the agent, using Discrete Event Simulation to simulate the production system dynamics. This methodology was tested on a real-world instance with preliminary results showing that similar solutions to the ones obtained using optimization-based strategies are achieved. This research provides evidence of success in terms of dynamic resource assignment to tasks and workers as a basis for future developments.