2019
Autores
Silva, B; Costelha, H; Bento, LC; Barata, M; Assuncao, PAA;
Publicação
PROCEEDINGS OF 18TH INTERNATIONAL CONFERENCE ON SMART TECHNOLOGIES (IEEE EUROCON 2019)
Abstract
Current trends in the development of remote control devices for user interaction with multimedia equipment and applications are increasingly advancing the traditional keypad-based technologies, in order to improve the functionality of remote control devices and also to enhance the user experience. Haptic feedback allows the user to have a similar sensation to that provided by conventional buttons, with the advantage of a much greater flexibility, including dynamic choice of mechanical effects capable of discriminating between different functions. However, selection of haptic feedback effects that are capable of enhancing the user experience remains a great challenge for engineers and product designers. This work is a contribution towards this goal by presenting a usability study of two technologies (eccentric rotating mass and linear resonant actuator) capable of providing different haptic feedback effects in remote control devices. A subjective evaluation study was carried out to obtain subjective scores for a significant number of haptic feedback effects. The number of preferred actuators of each type and whether haptic feedback is suitable in remote control devices for interactive multimedia, were also evaluated. The results of this study show that most users prefer an interface with haptic feedback and different scores were obtained for different haptic feedback effects, according to the characteristics and number of the actuators.
2019
Autores
Ana Torres; Catarina Delgado; Eduardo Leite;
Publicação
Abstract
2019
Autores
Jarndal, A; Hussein, A; Crupi, G; Caddemi, A;
Publicação
International Journal of Numerical Modelling: Electronic Networks, Devices and Fields
Abstract
2019
Autores
Pinheiro, P; Cavique, L;
Publicação
Advances in Intelligent Systems and Computing
Abstract
This work presents an actionable knowledge discovery system for real user needs with three steps. In the first step, it extracts and transforms existing data in the databases of the ERP and CRM systems of the sports facilities and loads them into a Data Warehouse. In a second phase, predictive models are applied to identify profiles more susceptible to abandonment. Finally, in the third phase, based on the previous models, experimental planning is carried out, with test and control groups, in order to find concrete actions for customer retention. © Springer Nature Switzerland AG 2019.
2019
Autores
Iria, J; Heleno, M; Cardoso, G;
Publicação
APPLIED ENERGY
Abstract
The large-scale deployment of distributed energy resources will produce reverse power flows, voltage, and congestion problems in the distribution networks. This paper proposes a novel optimization model to support distribution system operators planning future medium voltage distribution networks characterized by high penetration of behind-the-meter distributed energy resources. The optimization model defines the optimal mix, placement, and size of on-load tap charger transformers and energy storage devices with the objectives of mitigating network technical problems and minimizing both investment and operation costs. The proposed optimization model relaxes the non-convex formulation of the optimal power flow to a constrained second-order cone programming model and exactly linearizes the non-linear model of the on-load tap changer transformer via binary expansion scheme and big-M method. These two transformations reduce the computational burden of the optimization allowing it to be applicable to real-scale distribution grids, as demonstrated by the results. The numerical results also show that the joint optimization of energy storage devices and on-load tap changer transformers produces a more affordable and flexible planning strategy than the individual optimization of the technologies.
2019
Autores
Teixeira, JG; Patricio, L; Tuunanen, T;
Publicação
JOURNAL OF SERVICE MANAGEMENT
Abstract
Purpose Service design is a multidisciplinary approach that is key to service innovation, as it brings new service ideas to life. In this context, the development of new service design methods and models for creating new service futures is an important stream of service design research. Such developments can benefit from a systematized research methodology that builds on existing knowledge and robustly evaluates the suitability of research contributions. To address this challenge, the purpose of this paper is to present design science research (DSR), an established methodology from the information systems field, and examine how it can be useful for service design research by supporting the development of new artifacts, such as service design constructs, methods and models. Design/methodology/approach This paper presents DSR and related literature and shows how DSR can support service design research through a step-by-step approach. A methodology to develop prescriptive-driven solutions for classes of problems, DSR can support service design research in developing rigorous and relevant research. One illustrative example of a service design research effort using the DSR approach is presented. Findings Building on DSR's robust methodological background, this paper discusses how DSR can support service design research, namely, through the development of new methods and models, and how DSR can be adapted to leverage service design research participatory, iterative, human-centric and creative approach. Originality/value This paper provides an overview of DSR and proposes it as a methodology to conduct service design research, offering step-by-step guidance on the application of DSR in service design research and discussing how it can be adapted according to the specific characteristics of service design research and drive future research.
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