Abstract
Discovering communities in a network is a fundamental and important problem to complex networks. Find the most influential actors among its peers is a major task. If on one side, studies on community detection ignore the influence of actors and communities, on the other hand, ignoring the hierarchy and community structure of the network neglect the actor or community influence. We bridge this gap by combining a dynamic community detection method with a dynamic centrality measure. The proposed enhanced dynamic hierarchical community detection method computes centrality for nodes and aggregated communities and selects each community representative leader using the ranked centrality of every node belonging to the community. This method is then able to unveil, track, and measure the importance of main actors, network intra and inter-community structural hierarchies based on a centrality measure. The empirical analysis performed, using two temporal networks shown that the method is able to find and tracking community leaders in evolving networks. © 2020, Springer Nature Switzerland AG.

Abstract

Abstract

Abstract
Chatbots have been used in business contexts as a new way of communicating with customers. They use natural language to interact with the customers, whether while offering products and services, or in the support of a specific task. In this context, an important and challenging task is to assess the effectiveness of the machine-to-human interaction, according to business’ goals. Although several analytic tools have been proposed to analyze the user interactions with chatbot systems, to the best of our knowledge they do not consider user-defined criteria, focusing on metrics of engagement and retention of the system as a whole. For this reason, we propose the KnowBots tool, which can be used to discover relevant patterns in the dialogues of chatbots, by considering specific business goals. Given the non-trivial structure of dialogues and the possibly large number of conversational records, we combined sequential pattern mining and subgroup discovery techniques to identify patterns of usage. Moreover, a friendly user-interface was developed to present the results and to allow their detailed analysis. Thus, it may serve as an alternative decision support tool for business or any entity that makes use of this type of interactions with their clients. © Springer Nature Switzerland AG 2019.

Abstract
The high asymmetry of international termination rates, where calls are charged with higher values, are fertile ground for the appearance of frauds in Telecom Companies. In this paper, we present a solution for a real problem called Interconnect Bypass Fraud. This problem is one of the most expressive in the telecommunication domain and can be detected by the occurrence of burst of calls from specific numbers. Based on this assumption, we propose the adoption of a new fast forgetting technique that works together with the Lossy Counting algorithm. Our goal is to detect as soon as possible items with abnormal behaviours, e.g. bursts of calls, repetitions and mirror behaviours. The results shows that our technique not only complements the techniques used by the telecom company but also improves the performance of the Lossy Counting algorithm in terms of runtime, memory used and sensibility to detect the abnormal behaviours. Copyright © by the paper's authors. Use permitted under Creative Commons License Attribution 4.0 International (CC BY 4.0).

Abstract
The proposed model analyzes the profit of a demand response (DR) aggregator from trading DR in the day-ahead electricity market in a way that it tends to gain profit from the favorable deviations of the uncertain parameters. Two types of DR programs are implemented in this model, i.e., time-of-use and reward based DR program. The information-gap decision theory is being employed as a risk measure to address the uncertainties. Two uncertain parameters from both sides of the aggregator have been taken into account in this model, such as the participation rate of the consumers in reward-based DR program in the consumer-side of the aggregator and the day-ahead market prices in the wholesale-side of it. The program is simulated in GAMS software using the available commercial solver. Real data is considered to check the feasibility of the proposed program.