Abstract
Mental models are students' representations of the real world based on their knowledge and understanding. In a meaningful learning it is essential to analyse students' mental models and promote a reconstruction of scientific knowledge, by allowing them to become consistent with the scientific models. Having this in mind, we aimed to analyse undergraduate students' mental models concerning the seismic effects on soils and buildings, before they learn these contents at the university. To collect the data we applied a questionnaire with several items. The questionnaire was answered by a convenient sample of 31 freshmen from an undergraduate degree in Geology, in a northern Portuguese university. The results show that, in the majority of the items, students recognized the seismic effects on soils and buildings. However, some of their mental models were inconsistent with the scientific model, highlighting the importance of diagnosing students' mental models and their restructuring to promote a meaningful learning and scientific literacy.

Abstract
The study assessed the effect of velocity of arm movement on anticipatory postural adjustments (APAs) generation in the contralateral and ipsilateral muscles of individuals with stroke in seating. Ten healthy and eight post-stroke subjects were studied in sitting. The task consisted in reaching an object placed at scapular plane and mid-sternum height at self-selected and fast velocities. Electromyography was recorded from anterior deltoid (AD), upper (UT) and lower trapezius (LT) and latissimus dorsi (LD). While kinematic analysis was used to assess peak velocity and trunk displacement. Differences were found between the timing of APAs on ipsi and contralateral LD and LT in both movement speeds and in ipsilateral UT during movement of the non-affected arm at a self-selected velocity. A delay on the contralateral LD to reach movement with the non-affected arm at fast velocity was also observed. The trunk displacement was greater in post-stroke subjects. Individuals with stroke demonstrated a delay of APAs in the muscles on both sides of the body compared to healthy subjects. The delay was observed during performance of the reaching task with the fast and self-selected velocity.

Abstract
E-government has become a priority for many governments around the world and one of the main change drivers in the provision of new services in the public administration context. As public services are part of a complex network in which citizens are the main players, public authorities are increasingly trying to identify and deploy programmes that promote the modernisation and simplification of public services based on knowledge management. This chapter aims to understand the impact of e-government initiatives on consumer behaviour, as well as the importance of knowledge management for value creation in the public administration context. The Simplex programme, the main initiative in Portugal to develop administrative simplification and e-government, is analysed within two contexts: the central administration and the local municipality of Oporto. This chapter highlights that e-government has been an important factor contributing to both the administrative simplification and the improvement in the quality of public services.

Abstract
The worldwide economic and financial crisis is trigger g a number of difficulties to several sectors, including public transport industry. Public Transport Operators (PTOs) have fewer resources to invest, nevertheless they need to achieve good results and improve their service offerings. Therefore, this paper aims to present an innovative ticketing solution based on customers' mobile devices, which intends to minimize the investment cost from the PTOs and customers' perspective, maximizing consumer's acceptance. The proposed solution doesn't require any interaction with PTOs infrastructures to purchase or validate a ticket, being solely based on customers' mobile devices with an internet connection. The approach presented in this paper is the result of a project involving the major PTO in Porto city and customers who contributed to the design, requirements elicitation and evaluation of the system. A prototype of the system has already been tested by a group of potential users. (C) 2013 The Authors. Published by Elsevier Ltd.

Abstract
With the advent of restructuring, generation companies have to plan the operation of their stations in order to maximize their profits. This is very relevant for companies having a large share of hydro stations, and even more if these stations have pumping capacity. This paper describes a model to plan the operation of a set of hydro stations eventually installed in cascade and admitting that some of them are pumping stations. Once a first set of operation orders is obtained using a Genetic Algorithm, their generation/load values are included in the expected market selling/buying curves and the hourly prices are updated. These prices are then used to refine the operation orders originating an iterative process so that hydro stations are price makers. The paper includes results for a hydro system in order to illustrate the application of the developed approach.

Abstract
Nowadays, navigation systems are widely used to find the correct path, or the quickest, between two places. These systems use the Global Positioning System (GPS) and only work well in outdoor environment since GPS signals cannot easily penetrate and/or are greatly degraded inside of buildings. Several technologies have been proposed to make navigation inside of buildings possible. One such technology is Radio-Frequency Identification (RFID). In the case of outside environments, some hybrid systems have been proposed that use GPS as main information source and RFID for corrections and location error minimization. In this article we propose a navigation system that uses RFID as the main technology to guide people with visual impairment in unfamiliar environments, both indoor and outdoor, complementing the traditional white cane and providing information about the user's geographical context. (C) 2013 The Authors. Published by Elsevier B.V.