Abstract
The paper presents a tuning method for PID controllers which substantially improves closed-loop disturbance rejection performance while keeping the tracking performance. The tuning method is based on the internal disturbance compensator which parameters are calculated according to the Magnitude Optimum criterion. The results of experiments show that the proposed model-based approach gives superior disturbance-rejection response and lower controller activity when compared to Disturbance Rejection Magnitude Optimum tuning method. © Springer International Publishing Switzerland 2017.

Abstract
This works intends to be a reduced, but complete literature review about the role of the implementation process in the new technological paradigm for manufacturing, called "Industry 4.0". This is a very recent subject that already generated a wide range of literature and discussion, although it had not yet been studied in-depth, making the term "industry 4.0" and its related concepts blurrier than concrete. The expression "implementation of industry 4.0" is too wide, since it is the result of the implementation of "industry 4.0" technologies and not the paradigm per se. The main objective of this work is to study what is known until now about the implementation of "industry 4.0". With that objective, this paper starts by presenting a definition of what is "industry 4.0" and contextualizing it in today's manufacturing environment. Then some preconditions that are required for the implementation of "industry 4.0" are presented, followed by the specificities that some particular technologies have.

Abstract
The organizational impacts of adopting social media have been on the top key concerns of organizations entering these environments. Organizations are, in fact, allocating time, effort, skills, human resources and technology and this raises the constant need to measure the ROI and legitimize the use of social media in the context of organizational development. However, how can organizations attempt to measure the efficiency and return on investments on a social media content approach that has not been strategically designed? In this paper, we report on previous research which we have further developed into a more comprehensive and solid analysis of types of social media content strategies that are being implemented in the Higher Education Sector, using clustering to group analogue content strategies and social media KPI to measure the efficiency of each of the main i. This work is based on a previously proposed editorial model for the design of social media content strategies for Higher Education Institutions, and results show which are the most relevant strategic areas of communication and corresponding return, in terms of publics' engagement, that organizations can obtain. (C) 2017 The Authors. Published by Elsevier B.V.

Abstract
In a high-volume production environment it is particularly important to ensure that key process variables and parameters are within the specification limits. Often, adjustments and changes to the process are required to ensure all applicable quality requirements. In most cases, problems are not caused by an isolated factor. In fact, they are the result of interactions between several factors, including quality ingredients, parameter settings and other processing conditions. In the biscuit manufacturing industry, the thickness and weight of the biscuit are two of the most important product's quality characteristics. Regardless of the product purchased by the customer, the declared weight is considered a specification, so any deviation of these characteristics from their nominal values leads to a change in the weight of the packages. In this paper, we explore a six-sigma approach in the improvement of an industrial biscuit production.

Abstract
Social isolation and loneliness are among the important factors for the degradation of the life quality as the persons’ aging process advances. These factors can have a pronounced effect on the general health and are caused by the decrease in social interaction by the person with the friends, family and ex-coworkers groups. On the other hand, the software and hardware technologies has reached a maturation point were the electronic assistants can acquire information from the user through camera images, as well as to communicate with the user by means of natural voice language. In this context, a model for the adoption of electronic intelligent assistants by the elderlies has been proposed in previous work. In the current work, it is assessed the possibility of using the current consumer assistants to implement the proposed model. Several assistants are analyzed (Amazon, Google, Microsoft and Apple), assessing their functionalities and how they could be used to assist the elderly in strengthening their social bonds with the family, friends and ex-co-workers groups. © Springer International Publishing AG 2017.

Abstract
This paper presents a case study regarding the usability evaluation of navigation tasks by people with intellectual disabilities. The aim was to investigate the factors affecting usability, by comparing their user-Web interactions and underline the difficulties observed. For that purpose, two distinct study phases were performed: the first consisted in comparing interaction using two different search engines’ layouts (Google and SAPO) and the second phase consisted in a preliminary evaluation to analyze how users performed the tasks with the usual input devices (keyboard and mouse) and provide an alternative interface to help overcome possible interaction problems and enhance autonomy. For the latter, we compared two different interfaces: a WIMP-based one and speech-based one. The main results obtained showed that users had a better performance with Google (with a simpler layout) than with SAPO (with a complex layout), and despite displaying a good keyboard handling ability, they did not show autonomy using this input device (due to the need for reading/writing when handling this device). In this perspective, Google’s speech recognition application could indeed be considered an alternative for interaction. However, we found that the speech recognition interface is not as robust as it should be: it could be more precise and less prone to errors due to poor word pronunciation. After this two-phased study, we think we may be able to infer some recommendations to be used by developers in order to create more intuitive layouts for easy navigation regarding this group of people, and thereby facilitate digital inclusion. © 2016 Springer-Verlag Berlin Heidelberg