Abstract
The project VIRTUAL TUTORING - the virtual tutor as learning mediating artifact in online university education, is an ongoing project, with the main goal of analyzing the pedagogic impact of an anthropomorphic user interface on a typical distance learning environment targeted to support online higher education. It implies the development of 3D rigged avatars that should perform typical online tutor activities. The virtual tutor should mimic a human tutor, being a kind of emphatic interface between the student and the course module in Moodle. But more than this, the virtual tutor should give support in the learning process of the student, working as much as a guide inside the contents offered by the e-learning course. This paper gives an overview of the project present development status.

Abstract
Current designs for all three extremely large telescopes show the overwhelming adoption of the pyramid wavefront sensor (P-WFS) as the WFS of choice for adaptive optics (AO) systems sensing on natural guide stars (NGS) or extended objects. The key advantages of the P-WFS over the Shack-Hartmann are known and are mainly provided by the improved sensitivity (fainter NGS) and reduced sensitivity to spatial aliasing. However, robustness and tolerances of the P-WFS for the ELTs are not currently well understood. In this paper, we present simulation results for the single-conjugate AO mode of HARMONI, a visible and near-infrared integral field spectrograph for the European Extremely Large Telescope. We first explore the wavefront sensing issues related to the telescope itself; namely the island effect (i.e. differential piston) and M1 segments phasing errors. We present mitigation strategies to the island effect and their performance. We then focus on some performance optimisation aspects of the AO design to explore the impact of the RTC latency and the optical gain issues, which will in particular affect the high-contrast mode of HARMONI. Finally, we investigate the influence of the quality of glass pyramid prism itself, and of optical aberrations on the final AO performance. By relaxing the tolerances on the fabrication of the prism, we are able to reduce hardware costs and simplify integration. We show the importance of calibration (i.e. updating the control matrix) to capture any displacement of the telescope pupil and rotation of the support structure for M4. We also show the importance of the number of pixels used for wavefront sensing to relax tolerances of the pyramid prism. Finally, we present a detailed optical design of the pyramid prism, central element of the P-WFS.

Abstract
This paper presents a new multi-agent decision support system with the purpose of aiding bilateral contract negotiators in the pre-negotiation phase, through the analysis of their possible opponents. The application area of this system is the electricity market, in which players trade a certain volume of energy at a specified price. Consequently, the main output of this system is the recommendation of the best opponent(s) to trade with and the target energy volume to trade with each of the opponents. These recommendations are achieved through the analysis of the possible opponents' past behavior, namely by learning on their past actions. The result is the forecasting of the expected prices against each opponent depending on the volume to trade. The expected prices are then used by a game-theory based model, to reach the final decision on the best opponents to negotiate with and the ideal target volume to be negotiated with each of them.

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This research evaluates IRCA registered auditors' perspectives of the added value of ISO 9001:2015 to the organizations that adopt it and are certified accordingly, bringing P a more independent perspective than previous studies based on quality managers or consultants' views. Supported by a worldwide survey among IRCA registered auditors and the adoption of a Covariance based- Structural Equation Modelling (CB-SEM) approach the results point out that the auditors' judgment regarding the ISO 9001:2015 value is influenced by their perceptions (regarding the document) and experience (auditing). The research results highlight the importance of selecting auditors with the appropriate ISO 9001:2015 knowledge and experience to assess ISO 9001:2015 Quality Management Systems (QMSs) within the certification process, therefore, contributing to the business and processes performance improvement and sustainable outcomes.