Abstract
This study presents an innovative approach to assessing service quality in the water supply and wastewater treatment sectors, using directional Benefit-of-the-Doubt (BoD) models tailored to regulator needs. Unlike previous research, this work integrates the regulator preferences throughout the entire evaluation process, from selecting key performance metrics to determining reference weights and validating results through sensitivity analyses. A new index for the Assessment of the Quality of Services (AQS) was constructed using a set of indicators chosen by the regulator, ensuring a direct alignment with regulatory priorities. Additionally, the study examines the relationship between service quality and cost efficiency, the latter computed using the Data Envelopment Analysis (DEA) methodology, to address the inherent tension in the water sector between these often conflicting goals. By providing a comprehensive comparison of wholesale utilities' performance, the findings highlight that cost efficiency and service quality do not always align. This underscores the need for a balanced regulatory approach that fosters service quality improvements while maintaining cost control, promoting sustainable and effective management of the sector.

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Abstract
As industrial product development becomes increasingly complex and knowledge-intensive, the integration of Artificial Intelligence (AI) agents into design workflows offers great potential to improve efficiency and decision making. However, the opacity of current AI reasoning processes remains a major obstacle for adoption in engineering domains. This position paper explores the need for Explainable AI (XAI) within agentic design systems, proposing a conceptual architecture where agents, powered by Large Language Models (LLMs), not only perform domain-specific tasks, but also generate human-readable justifications for their decisions. Unlike black-box systems, these agents are designed to promote transparency, trust, and traceability, all of which are critical in high-stakes industrial contexts. Building upon the foundation of the Agentic Approach to Product Design, we outline how roles such as requirement analysis, material selection, and specification interpretation can be reimagined with explainability at their core. This work advocates for a shift towards interpretable, auditable AI assistants, capable of supporting collaborative engineering processes. An illustrative scenario is used to exemplify the practical value and challenges of agents supported by XAI. Future research directions are highlighted, including evaluation metrics for explainability and potential integrations into existing agent orchestration platforms such as CrewAI. As a conceptual position paper, this work aims to stimulate the development of explainable multi-agent design systems and guide future empirical validation in industrial contexts.

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This paper provides an overview of the application potential of artificial intelligence (AI) in power systems and points towards prospective developments in the fields of AI that are promised to play a transformative role in the evolution of power systems. Among the basic requirements, also imposed by regulation in some places, are trustworthiness and interpretability. Large language models, foundation models, as well as neuro-symbolic and compound AI models, appear to be the most promising emerging AI paradigms. Finally, the trajectories along which the future of AI in power systems might evolve are discussed, and conclusions are drawn.

Abstract
In this study, we address the inventory decision problem of ameliorating goods by explicitly incorporating a demand spillover effect between product categories - an interaction that has received little attention in operations management. We first empirically demonstrate the existence of this spillover using multi-year sales data from 11 Port wine brands across 86 markets. Building on these insights, we integrate the spillover effect into a stochastic inventory decision model for a (Port) wine seller who must decide whether to sell existing inventory or continue aging it to offer higher-quality products in the future. The problem is formulated as a Markov Decision Process and solved using a forecast-based Deterministic Lookahead (DLA) approach and a Proximal Policy Optimization (PPO) algorithm. Our results show that accounting for the spillover effect can increase profits by up to 1.31%, and that both proposed solution methods outperform the myopic strategy currently applied by producers. While the DLA policy performs best under high forecast accuracy, the PPO algorithm proves more robust when uncertainty is high. The study contributes to bridging marketing and operations perspectives by quantifying the economic impact of spillover effects and providing decision-support tools for managing aged inventory under demand uncertainty.

Abstract
[No abstract available]