Abstract
This paper focuses on the importance of Business Intelligence (BI) tools in the business context and the urgent need for more effective implementation of time series forecasting models in these resources. It shows the utility and applicability of Sage Enterprise Intelligence (SEI), an integrated BI tool in Enterprise Resource Planning (ERP) Sage, by illustrating how it enhances data analysis and decision-making processes. Additionally, a study will show the application of time series forecasting models: Seasonal AutoRegressive Integrated Moving Average (SARIMA) and additive Holt-Winters to the sales value of a fuel sector company. The research was conducted through a case study in which sales data were collected from 2016 to 2023. The results indicate that neither of the two models exceeded the sales figures reflecting the company's market position. In this case study, both models performed well, with the residuals verifying the assumptions. However, the additive Holt-Winters model had lower errors, which is why it was selected for the final step: forecasting 12 months.

Abstract
As we delve into how technology enhances supply chain management efficiency and tackles specific e-business challenges, we must recognize the critical synergy with recommendation systems. These systems align with digital transformation goals, enhancing customer experiences, enabling data-driven decisions, promoting innovation, and embracing a customer-centric approach. During the 2020 COVID-19 surge, e-commerce experienced increased activity, highlighting the significance of recommendation systems in forecasting new purchases. This chapter introduces a novel approach to understanding customer–product interactions through multilayer bipartite networks, employing a hybrid recommendation system with k-means and weighted slope one algorithms. This approach enhances clarity, explainability, and information gains, aiding tasks like inventory optimization. The study concludes that the model’s predicted results differ from the actual ratings and that the system is effective in improving decision-making processes and customer recommendations. © 2025 selection and editorial matter, Adelaide Martins and Carolina Machado.

Abstract
Cyber-physical systems (CPS) rapidly expand within industrial contexts in a new era of digitalization, processing power, and inter-device communication capabilities. These advancements integrate technologies such as the Internet of Things (IoT), artificial intelligence (AI), and cloud and edge computing, granting processes and operations a high degree of autonomy. In addition, these interconnections foster collective intelligence arising from information exchange and collaboration between components, often outperforming individual capabilities. This collective intelligence manifests in fault detection and diagnosis (FDD) tasks within CPS, as it significantly improves the flexibility, performance, and scalability. However, the inherent complexity of CPS poses challenges in determining the best configuration of the collaboration parameters, such as when and how to collaborate, wherein incorrect adjustments may lead to decision errors and compromise the system's performance. With this in mind, this paper proposes seven metrics to evaluate collaboration performance for fault detection and diagnosis in multi-agent systems (MAS)-based CPS, evaluating when the collaboration is beneficial or when the collaboration parameters need to be adjusted. The experiments focus on collaborative fault detection in temperature and humidity sensors within warehouse racks, where the proposed evaluation metrics point out the impact of collaboration on the detection task, as well as possible actions to be adopted to improve the agent's performance. © 2024 IEEE.

Abstract
Shopping on the Internet is now an everyday activity for consumers. An understanding of which constructs are relevant in this activity is of crucial importance for online stores to adapt their strategies. The existence of a holistic model with these relevant constructs, however, is lacking in the literature. This research is exploratory in nature. The study aimed to identify the constructs that are closely and consistently related to the customer experience in online stores. In the literature review, 15 constructs were identified. They are web content, customer service, service quality, terms and conditions, digital channels, security and privacy, brand, perceived price, perceived risk, word of mouth, perceived value, trust, satisfaction, and loyalty. The review of the literature also revealed the imperative of building or revising the measurement scales of those constructs that were identified to allow for their operationalization. For this reason, a questionnaire with scales that have been adapted from several authors has also been proposed. This questionnaire has a feasible number of questions to be answered.

Abstract
Quantification of erythrocytes and leukocytes is an essential aspect of hemogram diagno- 23 sis in Veterinary Medicine. Flow cytometry analysis, laser scattering, and impedance detection are 24 standard laboratory techniques, verified by manual microscopy counting. Although single-cell scat- 25 tering is already used as a standard technology for differentiating cell counts in flow cytometry, it 26 requires capillary cell separation. The current study investigates the scattering characteristics of 27 whole blood to identify correlations with erythrocytes and leukocytes counts. The scattering infor- 28 mation present in blood samples can be classified into three types: i) geometrical scattering, which 29 occurs when non-absorbed light is reflected and scattered, ii) Mie scattering, which happens when 30 light is scattered by particles of a similar size to the wavelength, and iii) Rayleigh scattering, which occurs when light is scattered by particles that are smaller than the incident light wavelength. In 32 this study, we investigate the scattering correction coefficients of dog blood absorption spectra in 33 the visible-near infrared range, to establish direct correlations with erythrocytes and leukocytes 34 counts, using multivariate linear regression. Our findings demonstrate the possibility of using the 35 scattering properties of dog blood, which is a step towards the existence of a portable and miniatur- 36 ized hemogram diagnosis in Veterinary Clinics worldwide.

Abstract
In the field of autonomous Unmanned Aerial Vehicles (UAVs) landing, conventional approaches fall short in delivering not only the required precision but also the resilience against environmental disturbances. Yet, learning-based algorithms can offer promising solutions by leveraging their ability to learn the intelligent behaviour from data. On one hand, this paper introduces a novel multimodal transformer-based Deep Learning detector, that can provide reliable positioning for precise autonomous landing. It surpasses standard approaches by addressing individual sensor limitations, achieving high reliability even in diverse weather and sensor failure conditions. It was rigorously validated across varying environments, achieving optimal true positive rates and average precisions of up to 90%. On the other hand, it is proposed a Reinforcement Learning (RL) decision-making model, based on a Deep Q-Network (DQN) rationale. Initially trained in simulation, its adaptive behaviour is successfully transferred and validated in a real outdoor scenario. Furthermore, this approach demonstrates rapid inference times of approximately 5ms, validating its applicability on edge devices.