Abstract
The planning and design of sustainable and smart cities—cities of the future—should properly address the challenges that arise by the every day growth of the urban population. Mobility is an important issue considering social inclusion and the sustainable development of such cities. Thus, future mobility will have an increased importance when having to plan and design the cities of tomorrow. A key component of any future mobility and its metabolism is what is known as Mobility as a Service (MaaS), representing emerging opportunities from any type or mode of transportation in future cities. Through an empirical and explorative research methodology, this chapter presents the main issues and characteristics that any future MaaS should consider. Concluding, some features and trends are presented that should be considered in the development of future MaaS systems, allowing a more convenient provision of sustainable, versatile and attractive mobility services. © 2020, Springer Nature Switzerland AG.

Abstract
The common challenges faced by companies/industries are often related to the 'iron triangle' categories, namely: deadlines, budget, scope and quality. The Project Management knowledge area proposes a systematic approach to overcome these difficulties, with the purpose of acquiring new knowledge and skills, as well as by implementing methodologies, tools, processes and techniques. The textile and clothing industry, or fashion industry, is not immune to the same type of challenges. The products of the fashion chain are collections, which are developed according to market specifications, trends and market profiles. These specifications evolve very rapidly and, therefore, have their main objective in the development of new and/or innovative products. To deliver a new collection, the whole process of elaborating these products is executed based on a per project approach. Each collection is unique, having a well-defined beginning and end. The development of a fashion collection should consider the processes that, at the industrial level, will originate the final product, thus requiring a methodology that integrates the development of the project from the initial phase - conception of the product idea - until the final stage - start of production / launch to the market. By trying to identify project management approaches in the Portuguese textile and clothing industry, this study allowed us to conclude that, despite of these organizations considering as being developing or involved in projects, the approaches followed are not formal, structured and systematic. Furthermore, there is still no complete application of any of the known project management methodologies.

Abstract
This introductory chapter provides a synopsis of the underlying factors that enable the existence of the mobility as a service (MaaS) concept and its role regarding the improvement of the performance of transportation systems. Therefore, several considerations are made to contextualize MaaS in modern societies explaining not only its main functions and advantages but also the challenges facing its widespread implementation.

Abstract
The environmental concerns together with social inclusion issues and the need to promote economic equity in the society have profound implications regarding the sustainable mobility concept. This allied to a technological (r)evolution leads to the path of the internet of mobility (IoM). On the other hand, we are witnessing the prosperity of mobility associated with services, mobility as a service (MaaS), which also aims at the integration of different transport modes. Linking together IoM and MaaS, the internet of mobility as a service (IoMaaS) concept is introduced, which can learn from the end user experiences and behaviors, enabling the reduction of ease of use and sustainable mobility, while supporting a much-needed cultural shift regarding mobility habits.

Abstract
Quality Management has been one of the most dominating and pervasive managerial approaches all over the world during the last three decades. The questionnaire of this study included different information, of where we can highlight: the perception of the importance having implemented the ISO 9001 standard; the most used quality tools/techniques in the professional activities. As main conclusions we can highlight: women attach great importance to the implementation of the ISO 9001 standard, namely as regards on customer satisfaction, in the competitiveness of the Organization and in the relationship with customers and give less importance in individual performance, in motivation of professionals and in the evolution of sales. Men value the implementation of the ISO 9001 more, namely regarding to the relationship with customers, in the management mode and they give less importance to the evolution of sales and to the motivation of professionals.

Abstract
Mobility is an essential part of modern society and of the actual panorama of mobility and accessibility, including Public Transportation Systems (PTS), needs to be rethink and adapted, regarding the social and technological evolutions, enhancing a healthier, environmentally sustainable, economic viable and equitable transportation for all the population. This paper describes the actual mobility attributes, through mentioning diverse case studies, and technological features/requirements towards presenting a solution to achieve the redefinition of mobility systems, i.e. allowing to enhance integrated mobility options, from the Public Transport (PT) modes through the soft modes enclosure, supported by a technological system that could manage and support the efficient use of such mobility options - that is designated as Flexible on Demand Transport Services (FDTS). The involvement and commitment of all the stakeholders in the mobility process as well as the municipal support, and the policy makers in general is essential to fully adopt the mobility framework dynamics and implement the future mobility of the intermodal system and of the MaaS integration.