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Publicações

Publicações por Fernando Luís Almeida

2020

Critical Success Factors in a Six Dimensional Model CRM Strategy

Autores
Santos, JD; Castelo, JP; Almeida, F;

Publicação
Encyclopedia of Organizational Knowledge, Administration, and Technology

Abstract
[No abstract available]

2021

Exploring the Limitations of Responsive Design Through a Case Study Approach

Autores
Almeida, F; Monteiro, JA;

Publicação
Int. J. Web Portals

Abstract
Having an online presence is essential for any company regardless of its size and type of business. Users are currently striving to interact with companies through the web, regardless of their access device. In this sense, responsive web design emerged as a very useful technique that allows the dynamic adaptation of the design regardless of the size and resolution of the access device. Despite the unequivocal advantages associated with this technique, there are also limitations which turn this approach not feasible or advisable for all projects. This study, through the realization of five case studies, seeks to identify the main limitations of responsive design and responsive design frameworks. Additionally, this study suggests further development models that may be more effective in the dynamic adaptation of the design and contents according to the features of the access device, such as the adoption of adaptive design, use of native apps, and hybrid models.

2020

Good Practices in E-Government Accessibility: Lessons From the European Union

Autores
Almeida, F; Monteiro, JA;

Publicação
Encyclopedia of Information Science and Technology, Fifth Edition

Abstract
[No abstract available]

2021

Leadership Challenges in Agile Environments

Autores
Almeida, F; Simoes, J;

Publicação
INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY PROJECT MANAGEMENT

Abstract
Several companies in the information technology field are progressively adopting Agile methodologies. This change necessarily transforms the management paradigm and poses new challenges to the leadership process. In this sense, this study seeks to explore the challenges perceived by leaders and perceive the competencies they should have to manage projects and teams in an Agile environment. The study used a survey to obtain data from 387 professionals in the information technology sector. The findings reveal the most important skills include the ability to have people skills, team management competencies, provide feedback on employee performance, and have problem-solving skills. Additionally, this study reveals people's management dimension is key to increasing productivity in Agile environments, and furthermore, respondents' years of experience proved to be discriminating in perceiving the importance of these skills. The outcomes of this study are relevant for companies that are migrating to the agile paradigm and are facing challenges in managing the leadership of these projects.

2021

Proposal of a Technological Platform to Support the Activities of a Charity Organization

Autores
Cunha, A; Almeida, F;

Publicação
Advances in Human and Social Aspects of Technology - Ubiquitous Technologies for Human Development and Knowledge Management

Abstract
Nonprofit organizations are constantly challenged to find new ways of finding new donors and sources of funding for their solidarity actions. The traumatic events that occurred in the summer of 2017 in Portugal that caused more than 100 deaths consumed by the fires caused these organizations to have difficulties in coordinating the whole wave of solidarity generated in the community. In this sense, this study has developed a technological platform based exclusively on free technologies that allowed these entities to receive donations and manage this whole process. The application developed enables the reception of anonymous donations and monitoring the status of each donation. Furthermore, several requirements in terms of compatibility with mobile devices, usability, security, and privacy were implemented in the platform.

2021

COVID-19 and the Digitalization Pace

Autores
Almeida, F;

Publicação
Academia Letters

Abstract

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