Abstract
This paper proposes an innovative directional Benefit-of-the-Doubt (BoD) model for setting benchmarking targets on the frontier of the Production Possibility Set (PPS) in alignment with strategic goals defined a priori by experts or decision makers. The proposed model iteratively adjusts the directional vectors assigned to each Decision Making Unit (DMU) ensuring that once specific goals are achieved, further improvement efforts are directed towards indicators with remaining performance gaps. This mechanism enables a dynamic prioritization of improvement consistent with strategic objectives. Additionally, we define a Composite Indicator (CI) that measures the overall effectiveness of each DMU relative to a strategy-based reference. The CI can be decomposed into a technical score - reflecting proximity to the PPS frontier - and a strategical score - capturing the extent to which goals remain unmet upon reaching the frontier. The framework proposed is illustrated and validated through an empirical assessment of 27 European countries using 2022 data from the 'Education and Training 2030' indicators.

Abstract
The Benefit of the Doubt (BoD) is a non-parametric frontier model derived from Data Envelopment Analysis (DEA), used to construct composite indicators in various sectors of economic activity, with a particular focus on macroeconomic assessments. Based on documents published in the Web of Science from 1991 to 2025, we conduct a systematic bibliometric review on this topic, proposing future research directions derived from the bibliographic coverage of the most recurrent concepts, areas, and problems addressed in the current BoD literature. We identify core publication networks for non-parametric frontier composite indicators, highlighting trends, hot topics, and clusters of applications. As a result, we offer three different and comprehensive BoD research agendas based on a practical knowledge discovery exercise from expert knowledge and Large Language Models (LLM), highlighting attractive topics, theoretical contributions, concepts, methods, and potential applications. © 2025 The Author(s)

Abstract
This study presents an innovative approach to assessing service quality in the water supply and wastewater treatment sectors, using directional Benefit-of-the-Doubt (BoD) models tailored to regulator needs. Unlike previous research, this work integrates the regulator preferences throughout the entire evaluation process, from selecting key performance metrics to determining reference weights and validating results through sensitivity analyses. A new index for the Assessment of the Quality of Services (AQS) was constructed using a set of indicators chosen by the regulator, ensuring a direct alignment with regulatory priorities. Additionally, the study examines the relationship between service quality and cost efficiency, the latter computed using the Data Envelopment Analysis (DEA) methodology, to address the inherent tension in the water sector between these often conflicting goals. By providing a comprehensive comparison of wholesale utilities' performance, the findings highlight that cost efficiency and service quality do not always align. This underscores the need for a balanced regulatory approach that fosters service quality improvements while maintaining cost control, promoting sustainable and effective management of the sector.

Abstract
Education 5.0 is a new paradigm in education posing many challenges and opportunities. This paper uses qualitative methods to explore students' and teachers' experiences with online learning to understand the challenges, benefits, and vision for a successful blended learning model, proposing a dynamic framework for blended learning. Results of in-depth interviews show the three main challenges of blended learning: pedagogical design, technological design, and environment/ setup design. Finally, the study discusses insights into future directions for developing Education 5.0, including the need for ongoing research, collaboration communities, curricula personalization, and innovation in the field.

Abstract
Despite the recognised potential of horizontal collaboration in logistics to reduce inefficiencies, and the increasing academic interest in this topic, in practice many initiatives fail. One of the main reasons for this failure is the poor strategy planning and governance organisation. This paper addresses this gap proposing a comprehensive conceptual framework to support the design and implementation of a common strategy for the stakeholders of such partnerships. The research employs qualitative methods, drawing on interviews and the case analysis of existent initiatives. The proposed framework involves the main phases of the strategic formulation, deciding the stakeholder engagement, strategic formulation, operational implementation, and business model elaboration. It serves as a road map for stakeholders to avoid common mistakes and accelerate the deployment of cooperative partnerships.

Abstract
The stochastic dynamic inventory-routing problem (SDIRP) is a fundamental problem within supply chain operations that integrates inventory management and vehicle routing while handling the stochastic and dynamic nature of exogenous factors unveiled over time, such as customer demands, inventory supply and travel times. While practical applications require dynamic and stochastic decision-making, research in this field has only recently experienced significant growth, with most inventory-routing literature focusing on static variants. This paper reviews the current state of research on SDIRPs, identifying critical gaps and highlighting emerging trends in problem settings and decision policies. We extend the existing inventory-routing taxonomies by incorporating additional problem characteristics to better align models with real-world contexts. As a result, we highlight the need to account for further sources of uncertainty, multiple-supplier networks, perishability, multiple objectives, and pickup and delivery operations. We further categorize each study based on its policy design, investigating how different problem aspects shape decision policies. To conclude, we emphasize that large-scale and real-time problems require more attention and can benefit from decomposition approaches and learning-based methods.