Abstract
The need for computer supported collaboration has grown over the last years and made collaboration an important factor within organizations. This trend has resulted in the development of a variety of tools and technologies to support he various forms of collaboration. Many collaborative processes, e.g. strategy building, scenario analysis, root cause analysis and requirements engineering, requires various collaboration support tools. Within these synchronous collaborative applications to create, evaluate, elaborate, discuss, and revise graphical models, e.g. data flow, fishbone and brainstorming diagrams, play an important role. Currently, the necessary tools are not integrated and flexible enough to support such processes. In this paper, we present a case study done to a synchronous collaborative brainstorming diagram editor - CLSD that is integrated in a flexible group support system. Our approach goes beyond the current state of the art as we can be seamlessly integrated with other collaboration support tools such as text-based brainstorming or voting.

Abstract
In this demo, we present an application for mobile phones, which can allow communication between deaf and emergency medical services using an iconographic touch interface. This application can be useful especially for deaf but also for persons without disabilities that face sudden situations where speech is hard to articulate.

Abstract
Mechanical maintenance of F-16 engines is carried out as a team effort involving 3 to 4 skilled engine technicians. This paper presents the development of a mechanical maintenance simulator for their training. This simulator aims to enable technician training to be enhanced with cooperation and context prior to the training phase with actual physical engines. We describe the requirements that were identified with the Portuguese Air Force, the overall software architecture of the system, the current stage of the prototype, and the outcomes of the first field tests with users. (C) 2012 The Authors. Published by Elsevier B. V. Selection and/or peer-review under responsibility of the scientific programme committee of VS-Games 2012

Abstract
The emergence of new technologies such as three-dimensional virtual worlds brings new opportunities for teaching and learning. We conducted an action research approach to the analysis of how teaching and learning of computer programming at the university level could be developed within the Second Life virtual world. Results support the notion that it is possible to use this environment for better effectiveness in the learning of programming. The main results are the identification of problems hampering the teacher's intervention in this virtual world and the detection of solutions for those problems that were found effective to the success in using this environment for teaching/learning computer programming.

Abstract
Groupware specification and development has always been a complex task, requiring special attention to issues such as notification of cooperative actions and ensuring consistency of shared data. Some years ago SAGA was developed as a framework to build groupware applications based on a set of core web services that provide the most common cooperative functionalities. Despite its potential, the last few years brought some technological developments that placed new challenges. This paper presents a new generation of the SAGA platform that adds to the original framework features that emerged recently, namely the regulation of social interaction, incorporation of new communication technologies, connectors to several external services and interaction environments, and the addition of contextual information.

Abstract
The development of groupware systems can be supported by the perspectives provided by taxonomies categorizing collaboration systems and theoretical approaches from the multidisciplinary field of Computer-Supported Cooperative Work (CSCW). In the last decades, multiple taxonomic schemes were developed with different classification dimensions, but only a few addressed the socio-technical perspective that encompasses the interaction between groups of people and technology in work contexts. Moreover, there is an ambiguity in the use of the categories presented in the literature. Aiming to tackle this vagueness and support the development of future groupware systems aware of social phenomena, we present a comprehensive classification model to interrelate technological requirements with CSCW dimensions of communication, coordination, cooperation, time and space, regulation, awareness, group dynamics, and complementary categories obtained from a taxonomic literature review. © 2012 Springer-Verlag.