Abstract
Sales forecasts gained more importance in the retail industry with the increasing of promotional activity, not only because of the considerable portion of products under promotion but also due to the existence of promotional activities, which boost product sales and make forecasts more difficult to obtain. This study is performed with real data from a Portuguese consumer goods retail company, from January 2012 until April 2015. To achieve the purpose of the study, dynamic regression is used based on information of the focal product and its competitors, with seasonality modelled using Fourier terms. The selection of variables to be included in the model is done based on the lowest value of AIC in the train period. The forecasts are obtained for a test period of 30 weeks. The forecasting models overall performance is analyzed for the full period and for the periods with and without promotions. The results show that our proposed dynamic regression models with price and promotional information of the focal product generate substantially more accurate forecasts than pure time series models for all periods studied.

Abstract
Complexity in manufacturing systems appears under a variety of aspects, namely product, processes and operations and systems. Considering that the manufacturing environment is rapidly and constantly changing, with higher levels of customization and complexity, there is higher demand for flexibility and adaptability from companies. In this context, it seems essential to explore new approaches that can support decision-makers to take better decisions concerning the action plans that they need to launch to achieve the expected strategic and operational performance and alignment goals. Companies should become able to analyse their performance drivers, understand their meaning and the feedback loops that affect them. Therefore, decision makers can look into the future, and act even before these causes affect the transformation systems efficiency and effectiveness. This paper presents an approach oriented to multi-performance measurement in complex manufacturing environments. With this approach it is expected to overcome the gap between the operational and strategic layers of a manufacturing system, in order to reduce time when measuring performance and reacting to unexpected behaviours, as well as reduce errors when taking decisions. Moreover, it is expected to decrease the time necessary to calculate an indicator or to introduce a new one into performance management process, reducing the operational costs.

Abstract
This research aims at tackling a real-world long-haul freight transportation problem where tractors are allowed to exchange semi-trailers through several transshipment points until a request reaches its destiny. The unique characteristics of the considered logistics network allow for providing long-haul services by means of short-haul jobs, drastically reducing empty truck journeys. A greater flexibility is achieved with faster responses. Furthermore, the planning goals as well as the nature of the considered trips led to the definition of a new problem, the long-haul freight transportation problem with multiple transshipment locations. A novel mathematical formulation is developed to ensure resource synchronization while including realistic features, which are commonly found separately in the literature. Considering the complexity and dimension of this routing and scheduling problem, a mathematical programming heuristic (matheuristic) is developed with the objective of obtaining good quality solutions in a reasonable amount of time, considering the logistics business context. We provide a comparison between the results obtained for 79 real-world instances. The developed solution method is now the basis of a decision support system of a Portuguese logistics operator (LO).

Abstract
With rising healthcare costs, using health personnel and resources efficiently and effectively is critical. International cross-country and simple worker-to-population ratio comparisons are frequently used for improving the efficiency of health systems, planning of health human resources and guiding policy changes. These comparisons are made between countries typically of the same continental region. However, if used imprudently, inconsistencies arising from frail comparisons of health systems may outweigh the positive benefits brought by new policy insights. In this work, we propose a different approach to international health system comparisons. We present a methodology to group similar countries in terms of mortality, morbidity, utilisation levels, and human and physical resources, which are all factors that influence health gains. Instead of constructing an absolute rank or comparing against the average, the method finds countries that share similar ground, upon which more reliable comparisons can then be conducted, including performance analysis. We apply this methodology using data from the World Health Organization's Health for All database, and we present some interesting empirical relationships between indicators that may provide new insights into how such information can be used to promote better healthcare planning and policy guidance.

Abstract
Large food retailers have to deal with a complex distribution network with multiple distribution centres, different temperature requirements, and a vast range of store formats. This project used an optimization-simulation approach to help food retailer Sonae MC make the best decisions regarding product-warehouse-outlet assignment, product delivery modes planning and fleet sizing.

Abstract
This paper addresses an integrated framework for deciding about the supplier selection in the processed food industry under uncertainty. The relevance of including tactical production and distribution planning in this procurement decision is assessed. The contribution of this paper is three-fold. Firstly, we propose a new two-stage stochastic mixed-integer programming model for the supplier selection in the process food industry that maximizes profit and minimizes risk of low customer service. Secondly, we reiterate the importance of considering main complexities of food supply chain management such as: perishability of both raw materials and final products; uncertainty at both downstream and upstream parameters; and age dependent demand. Thirdly, we develop a solution method based on a multi-cut Benders decomposition and generalized disjunctive programming. Results indicate that sourcing and branding actions vary significantly between using an integrated and a decoupled approach. The proposed multi-cut Benders decomposition algorithm improved the solutions of the larger instances of this problem when compared with a classical Benders decomposition algorithm and with the solution of the monolithic model.