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Within the scope of virtual and networked enterprises, this paper introduces a novel methodology for the integration of quality management into enterprise modeling and allowing for quality certification of the whole enterprise. The ISO 9001:2000 standard is presented as an interesting starting point for the virtual enterprise quality management system implimentation. Quality management systems certification within the scope of ISO 10011 (or even ISO FDIS 19011) is however quite a difficult task. An alternative scenario for certification is therefore proposed.

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This paper presents the result of a research project. In the course of this project we demonstrated the application of business process management concepts in the extended construction enterprise, by using a Workflow Management System. The civil construction enterprise presents, usually, a distributed organisational structure (strategic enterprise, construction sites, warehouses, head-offices, etc.), and operates in a transient and variable environment, according to the collection of works in progress. A common scenario is the construction process that involves the co-ordination of many smaller firms (subcontractors), normally coordinated by one contractor. In this context, the paper starts with the presentation of the civil construction enterprise, by briefly describing the organisational, functional and process models, and concentrates its discussion in the supply chain business process. The rationale for this process is further presented based on so-called construction enterprise basic building block, capable of being replicated for each construction entity. Follows the presentation of a prototype illustrating the above concepts and demonstrating the value added of such approach. Workflow technology will definitely become the cornerstone technology to support 13213 E-Business scenarios in areas such as Construction. In this paper we will further discuss this topic by bringing new construction enterprise requirements in the event of such as the usage of new mobile terminals such as UMTS, PDAs, and so on.

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This paper presents on-going research in the supply-chain management area. With this effort, we aim at bridging the gap between business process modelling in the supply chain and business process co-ordination by means of innovative workflow management tools. In this context we present the Supply Chain Operation Reference Model (SCOR) and illustrate its usage in a Civil Construction Enterprise case study. The civil construction enterprise presents, usually, a distributed organisational structure (strategic enterprise, construction sites, warehouses, head-offices, etc.), and operates in a transient and variable environment, according to the collection of works in progress. A common scenario is the construction process that involves the interaction with several suppliers and the co-ordination of many smaller firms (subcontractors), normally coordinated by one contractor. The relationship with the enterprise suppliers as well as between contractor and sub-contractor features a clear Source-Make-Deliver and Return pattern, demanding coordination and interoperability along those processes that cross the enterprise boundaries. The SCOR model process-orientation greatly facilitates supply chain business process decomposition, fostering therefore greater effectiveness process integration along the supply chain, The paper concludes with a proposal of new business process management concepts to be supported by novel distributed workflow management tools.