Abstract
Small and medium-sized enterprises (SMEs) in Europe are conscious that their competitive position depends on their success to embrace digitalisation challenges. However, some decision-makers in companies discard digital transformation because they do not understand how it can be incorporated into their businesses. Therefore, academia, research centres, and technological clusters are responsible for building the infrastructures and providing the support and the training that will progressively change this mindset. This paper aims to report an experience on designing a training program to train the trainers under the digital transformation topic. To define strategies to understand better the companies (and professionals) needs and motivations and the requisites to deliver the training course, the focus group methodology was applied. In this paper, we present a training program methodology and structure that intend to respond to industrial requests and, in this way to accelerate the digital transformation of companies, especially SMEs.

Abstract

Abstract
Many organizations find the emerging concept of the Digital Twin (DT) to be compelling as a potential means to reduce the time and cost to develop new products, support fielded products, and enable rapid innovation to respond to new market opportunities. However, realizing the full potential of a DT may require significant changes in the methods, processes, and tools for product development and support currently used by potential adopters in the organization. We introduce an approach for assessing the behaviors and capabilities of the DT and their relationships within the organization's sociotechnical system. We believe this approach can enable DT implementation outcomes better aligned with the organization's strategic goals and objectives, and help to clarify not only what the DT can do, but what it should do for the organization. The approach is explained using an illustrative case study example, which is based on interim progress of our ongoing research project.

Abstract
Innovation is recognised as an important source of competitive advantage by both academics and managers. Nowadays, supply chain partners play a crucial part in driving many aspects of innovation, from the definition of the product concept to the launch to the market. This chapter analyzes how the relationship between supply chain management and the innovation process is addressed in the literature and discuss ways to improve the performance by means of this relationship. A bibliometric analysis—including citation and co-citation analysis—is carried out to study the intellectual structure of the topic. In the end, four literature clusters were identified, and their characteristics are discussed. © 2018, Springer International Publishing AG, part of Springer Nature.

Abstract
Drawing on the concept of strategic fit, this conceptual paper seeks to clarify the relationship between innovation strategies and supply chain management strategies. This work seeks to propose a conceptual framework to help advance research in this area. A literature review was conducted as a basis for developing a unified framework which best reflects the relationship and fit between the different strategies in each area, something which has been clearly under researched from the strategic fit perspective. The findings can be used to guide the decision making of managers in the areas of innovation and supply chain. Additionally, they can serve as a reference for helping coordinate with other areas of the business, in order to ensure the correct fit between activities and strategies.

Abstract
E-government has become a priority for many governments around the world and one of the main change drivers in the provision of new services in the public administration context. As public services are part of a complex network in which citizens are the main players, public authorities are increasingly trying to identify and deploy programmes that promote the modernisation and simplification of public services based on knowledge management. This chapter aims to understand the impact of e-government initiatives on consumer behaviour, as well as the importance of knowledge management for value creation in the public administration context. The Simplex programme, the main initiative in Portugal to develop administrative simplification and e-government, is analysed within two contexts: the central administration and the local municipality of Oporto. This chapter highlights that e-government has been an important factor contributing to both the administrative simplification and the improvement in the quality of public services.