Abstract
This paper addresses a new Mixed-model Assembly Line Sequencing Problem in the Footwear industry. This problem emerges in a large company, which benefits from advanced automated stitching systems. However, these systems need to be managed and optimised. Operators with varied abilities operate machines of various types, placed throughout the stitching lines. In different quantities, the components of the various shoe models, placed in boxes, move along the lines in either direction. The work assumes that the associated balancing problems have already been solved, thus solely concentrating on the sequencing procedures to minimise the makespan. An optimisation model is presented, but it has just been useful to structure the problems and test small instances due to the practical problems' complexity and dimension. Consequently, two methods were developed, one based on Variable Neighbourhood Descent, named VND-MSeq, and the other based on Genetic Algorithms, referred to as GA-MSeq. Computational results are included, referring to diverse instances and real large-size problems. These results allow for a comparison of the novel methods and to ascertain their effectiveness. We obtained better solutions than those available in the company.

Abstract
This paper focuses on the identification of collaborative strategies and practices adopted by companies of the fashion industry in the management of customized offerings (both products and services) along their supply chain (SC). A multiple case study approach is applied and four companies (both medium and large) were interviewed. The cross-case analysis enabled mapping the cases following two dimensions: type of market asking for the customization (B2B vs. B2C) and scope of customization (products vs. services). The analysis highlights the practices and processes related to the customization, the enabling technologies adopted, and the actors involved by a focal company in the collaboration (both in upstream and downstream networks) to offer the product or service that meet customer needs.

Abstract
The innovation and digitalization of the industry is happening triggered by the Industry 4.0 and Industrial Internet-of-Things (IIoT) paradigm. Enterprises are following the trend of digital transformation and are fostering projects that enable a higher comprehension of I4.0 solutions to answer their needs. The IIoT platforms have been a central component for industrial systems architectures to enable interoperability and data flow within industrial settings. However, the digitalization process has all sorts of shortcomings associated to them, and in the SME's this transformation has been slow to none. In this work we showcase a proof of concept of an IIoT platform that intends to simplify the digitalization process in SME's, based on the Portuguese footwear industry cluster.

Abstract
This work presents a taxonomic proposition that integrates six views of business process (BP), allowing the identification of different BP perspectives as well as their elements used in the BP modelling activity. A literature review (LR) was conducted to identify the theoretical elements of the BP construct. Based on the LR findings, a taxonomic proposition of BP is presented. Finally, interviews were conducted with practitioners to validate it. The taxonomy contributes to the systematisation of knowledge around the theoretical construct BP and offers the practitioner a broad spectrum of points of view for the analysis of a given BP.

Abstract
The paper presents the e-facilitator concept and explores the perspective of some professionals in the field (stakeholders) on this role and its competencies. Facilitation in virtual learning environments is a growing challenge when more and more learners find their way to online learning platforms and many universities adapt their courses to digital environments since the global pandemic forced many people to stay at home.

Abstract
In the past decades, the resource on the resource-constrained project scheduling problem (RCPSP) has grown rapidly, resulting in an overwhelming amount of solution procedures that provide (near)-optimal solutions in a reasonable time. Despite the rapid progress, little is still known what makes a project instance hard to solve. Inspired by a previous research study that has shown that even small instances with only up to 30 activities is sometimes hard to solve, the current study provides an analysis of the project data used in the academic literature. More precisely, it investigates the ability of four well-known resource indicators to predict the hardness of an RCPSP instance. The study introduces a new instance equivalence concept to show that instances might have very different values for their resource indicators without changing any possible solution for this instance. The concept is based on four theorems and a search algorithm that transforms existing instances into new equivalent instances with more compact resources. This algorithm illustrates that the use of resource indicators to predict the hardness of an instance is sometimes misleading. In a set of computational experiment on more than 10,000 instances, it is shown that the newly constructed equivalent instances have values for the resource indicators that are not only different than the values of the original instances, but also often are better in predicting the hardness the project instances. It is suggested that the new equivalent instances are used for further research to compare results on the new instances with results obtained from the original dataset.